Horrible software. Has not been updated since 1990 when Windows 3.11 and MS-DOS 6.22 were top-notch. Very confusing settings, lots of empty spacing without any purpose. Issues when connecting with Ni... See more
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Rithmic has a reputation of poor performance. Data lags, phantom executions, and incorrect processing of orders from OMS platforms. This is not a professional grade service. There are constant pat... See more
Company replied
I have been using R | Trader Pro for a few months and found it be very reliable. Orders go through unbelievably fast and the app is easy to use. I like the option to trade on the go and the Web... See more
Company replied
For all people complaining when using rithmic for Apex Pa or even evaluation: Did you try to trade Rithmic app on your mobile ? (I use iPhone XS g4) This’s the best and concise way to void a... See more
Company replied
Company details
- Software Company
- also in
- Alternative Financial Service
- Financial Consultant
- Investment Company
- Investment Service
Written by the company
Rithmic, LLC is a leading provider of direct market access (DMA) trade execution software to the global financial community. Boasting high speed, low latency, ultra-low latency and massive throughput capabilities, Rithmic's software infrastructure is a broker and FCM neutral platform that provides turnkey and developer access to a wide range of exchanges and asset classes, complete with a variety of pre-trade and post-trade risk management and real time, delayed and historical market data.
Contact info
United States
- support@rithmic.com
- www.rithmic.com
3.2
Average
52 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Horrible slippages and tooling R Trader…
Horrible slippages and tooling R Trader pro. Lost my account due to this shit
August 17, 2026
Unprompted review
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Order system sucks
Order system sucks. Especially at key session opens and sometimes do not execute TP/SL limit orders. Can't even use their system because it's from the 1990s unless you use another trade copier.
August 6, 2026
Unprompted review
Trying to setup a paper trading…
Trying to setup a paper trading account.
Sign-in and accept terms, then cant log in
No reason, No error message.
Tried with a few email accounts and waste a day due to poor customer service.
July 10, 2026
Unprompted review
Rithmic
Rithmic communicated with all the firms that the juneteenth trading day will be combined with mondays PnL however it will be counted as separate trading days. however out of nowhere they decide not to count each day as a separate day even though trades were taken in 2 different days. completely unprofessional and changed many factors in trading...
June 22, 2026
Unprompted review
Rithmic is great
Rithmic is great! Customer service was so helpful! I really appreciate the time and effort they put into answering all of my questions.
June 15, 2026
Unprompted review
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The staff at rithmic are incredible
The staff at rithmic are incredible, the best customer service i’ve experienced! So helpful and kind. I love the new website, so easy to navigate and goes perfectly with the superb rebrand!!
June 15, 2026
Unprompted review
The support team was really helpful and…
The support team was really helpful and pointed me in the right direction. Loving the website rebrand as well!
June 12, 2026
Unprompted review
Reliable and fast plus superb customer…
Reliable and fast plus superb customer service.
June 12, 2026
Unprompted review
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Horrible software with bugs and reliability issues
Horrible software. Has not been updated since 1990 when Windows 3.11 and MS-DOS 6.22 were top-notch. Very confusing settings, lots of empty spacing without any purpose.
Issues when connecting with Ninja Trader. Often, when a position is closed, it is double closed, essentially resulting in a reversed order. Have to baby sit all Rithmic accounts for bugs and lags. I will be happy, if I do not have anything to do with that software anymore.
June 12, 2026
Unprompted review
horrible
horrible. super hard to setup. agitating process and would not recommend. definitely other platforms that are easier process. platform seems from early 2000. do better. not entirely trustworthy either.
March 18, 2026
Unprompted review
"Worst Trading platform" everything…
"Worst Trading platform" everything about the platform including the app falls significantly below acceptable standards. I have no further comments.
December 25, 2025
Unprompted review
A professional platform
A professional platform with attentive and highly responsive customer support.
December 10, 2025
Unprompted review
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Reliable, Fast, and Backed by Outstanding Support…
Rithmic offers a robust trading platform with reliability, speed, and depth of features and Excel compatibility. The customer service team is top notch, responsive and genuinely helpful. They treat inquiries with care and urgency. Highly recommend!
October 1, 2025
Unprompted review
Great Customer Support
Rithmic offers a great and useful product! Their customer service team is top-notch and promptly resolved my issue.
October 6, 2025
Unprompted review
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Great company to work with
Great company to work with. Fast data and excellent customer service.
September 10, 2025
Unprompted review
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