The website is easy to navigate with lots of options and even meal suggestions, which come as box sets with recipes so you have everything to produce tasty dishes. Delivery is always prompt and goods... See more

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Company details
- Supermarket
- Fruit and Vegetable Store
- Grocery Delivery Service
- Organic Farm
- Organic Food Store
- Seasonal Goods Store
Written by the company
The Riverford box scheme began when Guy Singh-Watson started delivering vegetables locally to 30 friends in Devon. We now deliver for free to over 50,000 homes around the UK by our team of drivers. Visit www.riverford.co.uk to buy groceries from our award winning online organic farm shop and box scheme. Seasonal vegetable boxes, fruit, meat, milk, eggs &; more. Delivered from our farm to your door. We work closely with small-scale growers, offering fair prices and long-term support through our ethical Supplier Charter. Beyond delivering veg boxes, our aim is to inspire people to enjoy seasonal produce through a wide variety in seasonal fruit and veg, recipes, tips, and videos. Join the thousands of homes today to live life on the veg.
Riverford Organic Farmers
Written by the company

- Fresh, Seasonal & 100% Organic
- We really know our onions. We’ve been growing them (and everything else) organically for 30 years. Our iconic seasonal veg boxes promise unrivalled flavour: from the carrotiest carrots to the sweetest tomatoes.
- Delivered for free from our farm to your door
- No couriers – just your friendly local veg team. No need to be home; just tell us where to leave it, and we’ll do the rest. There are no hidden fees or subscriptions.
- 80% Less Plastic
- On average our veg boxes contain 80% less plastic than the supermarket equivalent. For more information visit: https://www.riverford.co.uk/ethics-and-ethos/thoughtful-packaging
Guaranteed Ethics
Award-winning ethics you can trust.

Contact info
Wash Farm, TQ11 0JU, Buckfastleigh, United Kingdom
- 01803 227227
- help@riverford.co.uk
- www.riverford.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 2 weeks
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Lovely produce and great service
Lovely produce fresh, organic and seasonal
My delivery driver Josh goes above and beyond to make sure everything is right
I would recommend Riverford to anyone looking for good quality fruit and veg
Excellent tasting veggies
Fresh, organic, quality and tasty vegetables, worth the extra pennies. I taste tested against shop bought 'organic' and you can definitely tell the difference. Shops blatantly lie to maximize profits.
One criticism, if veggies ordered do not arrive ( due to poor quality), it would be better if they would make contact so that you can order a replacement rather than receving nothing.
Apart from this, I recommend this company to everyone.
Either your drivers are underpaid
Either your drivers are underpaid, or they simply don’t care. Every time they come here, they leave the gate wide open, it’s very unsafe, especially im this area we live in. Please make sure your drivers close the gate after leaving the property. Im concerned of this behavior, because they dont do this in other premises. Thank you.
So frustrating website..
So frustrating website... I've spent over 45mins placing an order and then they asked me to sign in. Unfortunately I had to reset my password and I lost the order!!!
Over £60.... I really can't be bothered to go thru it all again... Sorry River ford you've lost me!!!

Reply from Riverford Organic Farmers
Vibrant veg and fruit: chemical free
Vibrant veg and fruit, excellent variety, nice delivery people and I feel I’m effectively supporting the British Farming I want to consume: chemical free British produce
Blown away
Just received my first fruit and veg box from Riverford. Blown away by the quality of the produce! Friendly delivery, eco friendly packaging (even an option to return the cardboard boxes) and generous quantities.
Christmas once a fortnight!
What an excellent find this company was! They're not the cheapest, but you get what you pay for. The fresh fruit and veg they offer varies with the seasons and is top quality.
Receiving a new box of goodies every other Monday is like Christmas, once a fortnight!
Excellent !
We've been so impressed with the…
We've been so impressed with the quality of the veggies and the online support and recipe ideas that come on the app. We are even considering adding to our box some little extra treats!
Great delivery service
Great delivery service. Good quality organic produce. Look forward to my fortnightly delivery. Began to cook more as finding recipes to use veg I have not used before e.g. kohlrabi. The vegetables taste so good 😋
Loving my Riverford boxes
Delivery updates are really efficient . Produce so fresh and really making me think outside the box with my recipes .
Loving my Riverford experience so glad I signed up
Excellent quality produce
Excellent quality produce, good service, easy to amend or pause deliveries using the app! Would highly recommend for others to give it a try if they haven't already.
I have been with Riverfords for about 2…
I have been with Riverfords for about 2 + yrs and the veg, fruit, meat and dairy have been fabulous. The fruit and veg arrive fresh and nothing like the ones in supermarkets. The meat is tasty and so is the dairy. If you have a problem they are quick to rectify it on live chat, The lady who delivers it is so friendly! I will never go back to supermarket goods.
Good service from Riverford
One item wasn’t available and one item substituted with a completely different vegetable but I was refunded for both.
Very quick response to my query and was notified about the missing item
before my delivery.
Delivery to my designated place is early morning and I’m pleased they take boxes etc back to be used or recycled.
Was sold as being farm fresh
Was sold as being farm fresh, however cucumbers spongy, and tomatoes were wrinkly, i did reach out, and gave feedback when i cencelled, however no response, shame the quality did not match the sales pitch at point of sale.

Reply from Riverford Organic Farmers
Great quality organic veg made with…
Great quality organic veg made with care, looks fresh, ethically packaged (we love the decompostable 'plastic' film used to protect the veg) and the variety.
Delicious quality organic food…
Delicious quality organic food delivered to your door. So much nicer than supermarket produce. Great recipies and advice on cooking and storing vegetables.
Riverford is a great company
Riverford is a great company! We appreciate the freshness of the products and the eco friendly packaging!
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