RJR International Passports & Visas Reviews 

315
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ray has always been a trusted and reliable source to get what is necessary for all of my many international travel needs for either work or leisure, spanning over many years of service..top recommenda... See more

Rated 5 out of 5 stars

Have used RJT a few times over the years and recommended it to friends who have also had great experiences!

Rated 5 out of 5 stars

Booked a family vacation and 5 days before I realized my passport had expired....what an idiot...called US government offices....earliest was 14 days out....called everyone who gave me no hope....fina... See more

Rated 5 out of 5 stars

RJR did an exceptional job of guiding me through the expedited renewal of my passport. I also lost my passport card, which made it even more complicated! For every step backward, RJR jumped forward... See more

Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

315 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(315)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Visa travel….

Ray has always been a trusted and reliable source to get what is necessary for all of my many international travel needs for either work or leisure, spanning over many years of service..top recommendation!

November 12, 2023
Advertisement
Rated 5 out of 5 stars

Happy customer!

Have used RJT a few times over the years and recommended it to friends who have also had great experiences!

November 27, 2022
Advertisement
Rated 5 out of 5 stars

Ray was spot on

Ray was spot on. We were very concerned about the process. We travel every month so having a window big enough was a factor

Ray said it would get done and to the day he was right. Trust in the RAY.

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

Real expertise and excellent customer service

I needed a maximum-speed passport renewal. Ray made it happen. He did everything possible to keep me informed and reassured and to answer my questions, making sure I understood what he could and could not do and how the process worked. No one wants to have to rush a passport, but it's so great to have this option if you need it; there are some trips you can hardly afford to cancel.
At this point in the owner's career the company is pretty much a one-man show, so RJR doesn't have a huge volume or online footprint, but Ray really is great at what he does and has been doing it for decades. The bigger companies are hardly able to answer their phones, but Ray always answered when I called; when I finally got through to one of the big ones on the phone, they said they would need at least four days more than the horizon on which Ray estimated and delivered.
I was nervous about this because so little info about the passport expeditor industry is available online (apparently their old federal contracts have some strictures about how they can advertise, and I guess the smallness of Ray's business means he doesn't have time for a lot of an online footprint outside of trustpilot), but my trust in RJR was not misplaced. The trustpilot reviews were a big help with this.

July 14, 2023
Advertisement
Rated 5 out of 5 stars

Seamless process!

Ray took all the stress out of expediting my passport. He even took my information over the phone so it was done right. Took no time at all, seamless process and it was delivered when he said it would be! Highly recommend his services!

March 21, 2023
Rated 5 out of 5 stars

THE BEST EXPERIENCE!!!

I rarely write reviews, but this is an EASY one!
I was very uneasy to expedite my passport with a company for which I had no knowledge or experience, but I took a chance with RJR and could not have been more comfortable or pleased with the outcome!
Ray was attentive and answered all my questions and concerns in a VERY timely manner, even responding to my email after business hours! I received my passport WAY ahead of the promised time, and all was in perfect order. I cannot recommend RJR hightly enough! Bon Voyage!!

February 27, 2023
Advertisement
Rated 5 out of 5 stars

RJR delivers.

Simply put: Ray (RJR owner) delivered as promised. In fact, he exceeded expectations.
The process was smooth, communication excellent, prices below the competition and results amazing.
I would highly recommend RJR to anyone who needs to expediate their passports.
Thanks Ray!

March 8, 2023
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication. Fast turn-around. Five-star experience overall! Ray was great to work with and helped keep our stress levels down when we realized our passports had expired. Thank you!!!

March 21, 2023
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look