Road Bear RV - San FranciscoReviews 

Very friendly and helpful staff, as well as a hassle-free RV return.

We chose Road Bear because friends and reviews promised it was worth the extra money—after all, you’re supposed to get relatively new RVs in excellent condition. That was absolutely not the case for us, however. We didn't get any duvets, the furnace didn't work, the fridge failed for two weeks and made terrible, extremely loud noises at night, the dump hose had holes in it, the drain valve didn't close properly—meaning all the "sh**" spilled over when we opened the cap...
We were traveling with a baby, so these were major issues! The "emergency hotline" kept us on hold for at least 30 minutes, and the help we eventually received was completely useless (we were told to find a repair shop ourselves, buy duvets, buy a space heater and a cooler, etc.). Not that easy in the remote Rockies and I wanted a vacation, not a trip where I had to repair the RV myself! In the end, we had to argue for hours about the refund when returning the RV because the hotline hadn't told us we needed to bring back all the items we’d purchased (duvets, ice packs, cooler, etc.). What we would like to add: if the discussion at the drop off had been more customer oriented and not such an unpleasant and negative unfriendly and almost hostile situation the overall experience had been more positive (these things could likely happen in RVs) and we would have given perhaps 3 or even 4 stars (and turned a blind eye)
Bottom line: I absolutely cannot recommend this RV rental company! Save your money or—in my opinion—rent in Canada instead. The Fraserway RVs looked way better; the difference was striking.

Everything made easy by the excellent staff and customer services team. RV was excellent and made for a fantastic way to explore California

We had an outstanding and memorable experience with Road Bear in San Francisco (San Leandro), made truly exceptional thanks to the incredible dedication and expertise of the mechanics.
Not long after picking up our RV, we had an accident with another car that damaged the right-front corner and door. We called the helpline right away and went back to the San Leandro depot. The next morning, we were still shaken and worried about our four-week trip. We were glad we had the best insurance, but since it was Memorial Day weekend, we didn’t expect to get a replacement van. To our surprise, the branch manager told us the mechanics could replace the door so we could keep going. Four hours later, we were back on the road. The repair was so good you couldn’t tell there had been any damage. We ended up having a great adventure in northern California.

The van was wonderful: the bed , very comfortable; the kitchen was very well equipped, with everything we would need to self-cater on our journey. Although we mostly used the showers at the campsites, we also used the shower in the van and were impressed by the size of the shower cubicle and the power of the shower. We drove a total of 1600 miles, and the van handled the array of roads very well, although some of the roads on CA 1 and in the Redwoods were narrow at times.

We are deeply appreciative of the entire depot staff, whose kindness, professionalism, and can-do spirit turned a stressful situation into a positive one. A heartfelt thank you, especially to the talented mechanics for their swift and skilful help—we truly couldn’t have continued our journey without you.

Very Nice. All the staff is nice, the ford f450 for the 30 feet RV is great. The model.of the RV was a 2026.

Friendly staff, there also is a corner with items left by previous travelers. This will save you the purchase of some basic stuff.
RV was nice and clean and even the smallest one had a slide-out.

Great service provided at the pickup and drop of station. Everything went very professional and easy. We called them two days ahead and got an earlier pickup time for free which was great. The camper was great, worked really well. We damaged some little stuff but it wasnt charged at the end. The Package for towels and kitchen supplies was well packed. Maybe i would recommend taking or buying one or two more bowl for salad or so and our lighter didnt work. What was weird for us that there was no space for the trash really so we jst stored it somewhere in a cabin. But overall we had a really great time with road bear and our RV. Thanks for making our jouney so great.

Feeling well al time

We rented our camper for three weeks. The camper was as good as new and was very clean. The kitchen was complete. During our first week the waterpump did not work anymore. But the service was excellent and a technician came to the campground to replace the pump. The only remark we have are the outside chairs. It would be a good idea to invest in better chairs. That does not have to be expensive. We bought good chairs at Wallmart for only 23 dollars a chair.
But other than that we would definitely rent a camper again.

From start to finish we had a great time with Roadbear RV, We got picked up at our hotel near SFA airport and driven the 25min to pick up our RV, The RV it self was a 2026 model and was clean and spacious for a party of 4. On return from our trip we had a quick check round the RV for any damage and then driven back to the airport.
My only real issue is the early return time of 10:30 for international or east coast travelers, this is a bit of a wasted day as you have really no option but to go and sit in the airport until your flight depart.
10 hrs for us.

Excellent service with brand new motorhomes. Swift online communication in case of any queries.

Staff on branch helpful and supportive to max. extend.

Thank you all in front/back office in SF to have wonderful trip

Staff very friendly and proactive with good service. RV was in excellent condition. Improvement would be to have B-class campervans back in the fleet: easier to handle and park, more fuel-efficient.

Always a great experience with Road Bear. Received a modern clean RV, with friendly staff, great service, and easy check-in and check-out process. Looking forward to our next one!

It was one of the most impressive trips ever for us. The ride with the camper from San Francisco to Los Angeles on Highway One was beautiful. The vehicle has a great equipment and was easy to use and drive. The sleeping comfort was great. We would always book again at Road Bear. A great company.

This is our second time renting from Road Bear. We have truly enjoyed the rental experience and the quality of the RVs we have rented. Like new, beds are comfortable, nice linens, and they are in great working condition! We’ll definitely use them again!