While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.6

Poor

TrustScore 2.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(20)

5 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I went to ROADY in caldas da Rainha…

I went to roady in caldas da Rainha twice and both times they recommended the replacement battery for my bmw 216d to be a Varta AMG so I decided to have this fitted. I paid after completion and realised it was cheaper than expected which caused concern. After looking at the receipt I could see that the wrong one was installed. I spoke to the person in charge and he informed me it’s not possible to fit the AGM. I’ve researched the internet and every other company says yes the AGM is the recommended battery and can be fitted.

June 6, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

"SHIT HAPPENS" - said Roady salesman

Roady Caldas da Rainha replaced two tyres with tyres of wrong size.

We found this out during the car's annual roadworthy inspection.

Roady took no responsibility for their error and alleged my original tyres must have been the wrong size.

That is bullshit.

The original tyres passed the annual inspection 9 or 10 times. It is not a coincidence the new tyres failed their first annual inspection.

Even though Ricardo Viera admitted the tyres they fitted were still brand new, he refused to exchange them, refused a refund and refused to agree to any compromise.

Instead he said "SHIT HAPPENS" and tried to sell me two more tyres.

Dealing with Viera was infuriating.

DO NOT USE ROADY THEY TAKE NO RESPONSIBILITY FOR THEIR STUFF UPS.

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

I drove over 500 miles for roady and…

I drove over 500 miles for roady and here is what I learned. Roady does not have your back, not in this capital city. Their "support" team is a joke. They don't care about their drivers and they demonstrate it through their actions. They demand that you wait for no reason if someone else screws up. Sometimes, if the delivery location is wrong you can't complete your delivery EVEN IF YOU WATCH THE CUSTOMER TAKE THE PACKAGE YOU DELIVERED! This was the final straw for me. Roady is a company that lacks respect for the people who drive for them, they will waste your time and they will not care. If you have self respect as a man, unless you really need the money, dont work for roady. I don't know if I'm going to get payed by roady for driving for them today, and I don't know if I'll have to pay for what the customer bought, just because roady doesn't want to co-operate with their drivers. I should not have to worry about that. Ever.

March 11, 2025
Unprompted review
Rated 4 out of 5 stars

Roadys Truckstop

The lady working at the fuel desk was very helpful and sweet. Definitely a quiet place to do your 10 hr break

December 4, 2024
Unprompted review
Show reviews in all languages. (20 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look