RobotExperten.se Reviews 

A tiny box with a brush delivered inside of a empty paper-filled huge box, which is 1)wasteful 2)made it unsuitable for a selected pickup point (packet box) so it got sent god knows where. Not going to order here again.

We have ordered a robot vacuum cleaner and they waited until 7 days have passed then they sent us that the order will be delayed for two weeks. Daniel in customer support couldn't help and didn't think we deserved to be reimbursed for our lost waiting time.

Unprofessional and arrogant staff at the Danish customer service and an extremely long shipping time.

It has been over a month since I first contacted roboeksperten dk after my roborock s5 stopped working. During this period it has been a completely waste of my time on a back and forward emails, which do not lead anywhere.

Finally they asked me to return the product to the warehouse in Sweden, because they would not refund me the money I paid for the product. However, postnord is saying that the warehouse was closed and no one was there to receive the vacuum. Postnord has left a notice letter for the vacuum to be picked up from a preem station 10 days ago, but roboeksperten has not picked up the vacuum.

I have sent them the information by email found in postnord app and tried to call them, but their phones are never available. Plus they take forever to reply to my emails.

I wish I had bought my roborock S5 from Amazon.

P.S. It seems like they have blocked my email, as I am only getting a not delivered message from my gmail account when trying to contact them by email.

Fast very effective machine easy to use portable very please with the product.I believe very good value for money.

Fast identification of Roomba drive units on web site, quick delivery and excellent quality of products! However, all that was needed was new wheels, not the entire drive units (the wheel surfaces were worn down). Consumer wise and environmentally not an ideal situation.

Simple to chose and fast delivery!

Great customer service. Fast delivery but order was divided in two different shippings that I had to pick up at separate locations 17 km apart.

I have owned the Neato Botvac D5 now for two months. This unit vacuums the entire house, including the inside of the closets, pantry and under all of the beds, chairs, tables, etc etc. The D5 must go back to the base one time and recharge. We empty the bin after every use (takes about 15 seconds). Because of the design, it can get into corners (which is why we did not buy a round unit). Bottom line, I have no issues. The software and hardware are excellent. I can run the unit from work from my cell phone or anywhere actually. I do recommend it.

Arrivef at time
Warmly recommend the seller