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4.5
64 reviews
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Excellent experience, a very comprehensive list of publications, more than I've seen on other platforms.
I especially like the fact that I can request links and updates from content that already exists, not just commission new content.
Customer support and onboarding have been excellent.
A great place to get some niche links. Specifically needed backlinks from French websites and after an onboarding call they activated my account and I could see their library of French links. Got what I needed in the end for decent prices. In the end it was more convenient than Bazoom or Collaborator which don't offer that many local links.
Raphael was my point of contact in most steps and he was really helpful, transparent all the way through, and a nice guy in general. When my campaign ended they agreed to get my money back from the wallet, which was nice. Any issues can be fixed, just get in touch with them and they are really agreeable and will try to accommodate.
Our experience with RocketLinks has been disappointing.
The platform feels outdated and lacks the innovation we expected. Campaign management is not intuitive, the selection of media is often limited or irrelevant, and support can be slow to respond.
Extremely disappointing experience. Our account has been repeatedly blocked, preventing us from using our credits. Every time I logged in, I saw the same message: “RocketLinks has changed a lot since you last used it!” Despite multiple requests to unblock the account, the issue kept recurring. By the time it was resolved, I had moved on to other tasks—only to find the account blocked again later.
Most recently, I requested an unblock two weeks ago and received no response on unblocking. Now our credits have been removed due to a two-year expiration policy, even though we were actively blocked from using them.
This is an unfair and frustrating experience. I cannot recommend the platform.
Reply from rocketlinks.com
Dear Marieke,
We apologize for any inconvenience caused — customer satisfaction remains one of our top priorities.
After several years of inactivity on the platform, as is the case here, access is restricted and requires a brief call with our team to be reactivated.
Each time your access is reactivated, you are granted a sufficiently long period to search for media, make purchases, and maintain access for several months following your last offer.
This system has been implemented to ensure we provide the best possible service to our active clients.
Nevertheless, given your longstanding relationship with RocketLinks, we wanted to offer a solution to help you retain your expired credits, this is why we tried to reach out to you—unfortunately, without success.
We would be delighted to support you with your upcoming link building campaigns and remain at your disposal to discuss further.
Kind regards,
Maxime Doki-Thonon, CEO
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