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Rok Max Reviews 

1,731
•
TrustScore 5 out of 5

4.9

Fishing Store
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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight the exceptionally fast delivery service and note that online orders arrive promptly, often by the next day in perfect condition. Buyers consistently mention the top-notch quality of the fishing gear and equipment available, making it a reliable destination for their overseas trips. Furthermore, customers deeply appreciate the professional support and helpful advice provided by the team when selecting specialized items. Some reviewers were not happy with occasional delivery delays through postal services or reported receiving specific products featuring very poor quality and uncomfortable internal materials.

What people talk about most

Delivery service

Clients share satisfaction regarding the delivery service, frequently highlighting next-day arrivals and... See more

Product

Users describe positive interactions with product, consistently praising the great quality and fair prices of... See more

Service

Customers consistently note positive experiences with service, highlighting prompt and efficient... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the professional service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a spool for a Fly Reel rather than an actual reel. A real test of customer service is when things don't go a planned. ROKMAX recovered the situation very quickly the commination was excel... See more

Rated 5 out of 5 stars

I received a fantastic service from Rok Max. I had to exchange an item due to sizing and they were extremely helpful. The whole experience was extremely good and they supply quality gear along with fa... See more

Rated 5 out of 5 stars

What an excellent company to deal with. I had made an error on the online order, which was picked up by the company and I was contacted and refunded immediately. Their communication from the order thr... See more

Rated 5 out of 5 stars

Great experience with rok max. I allways order at last minute but they allways get the products to me the next day. Very professional company with quality products.

Company details

  1. Fishing Store
  2. also in
  3. Outdoor Clothing and Equipment Shop

Written by the company

Fishing is our passion here at Rok Max! Like you, we regard every trip to the water as an adventure. Time spent planning and getting your gear ready is a very important part of that process that is vital to success. We are here to help you plan or advise on the best tackle and tactics. This is the golden age of sea fishing tackle & equipment. Modern tackle is all about technology and advanced manufacturing processes making it possible for you to land the biggest, meanest game fish on the planet. Rok Max back this up with great after sales service – we want you to be happy with every purchase and know that when a problem occurs we will go the extra mile to sort it out.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(1,731)

70 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience with rok max

Great experience with rok max. I allways order at last minute but they allways get the products to me the next day. Very professional company with quality products.

September 15, 2026
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Rated 5 out of 5 stars

Good seller and reliable

Rok Max has been really helpful towards my 3 orders and have helped me resolved issue with the products really well.

My last order came with bubble wraps inside the reel which will be a gift.

many thanks

July 24, 2026
Rated 1 out of 5 stars

Haven’t received my delivery

Haven’t received my delivery.
No urgency to sort out the problem.
Nobody came back to me like they said they would, so I had to call again.
It’s been a week and I have zero update on when the issue will be resolved.

July 28, 2026
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Rated 5 out of 5 stars

All items very good service

All items very good service. Very good brands as well. Postage brilliant. A very good service all round. If a negative about Roc max. Would be a little bit on the pricey said. But all in all great service. Thank you.

July 22, 2026
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