Rollx Vans Reviews 

227
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and dedicated sales representatives for being extremely knowledgeable, patient, and welcoming throughout the entire purchasing journey. Many people highlight that team members consistently take the necessary time to thoroughly answer all inquiries without making anyone feel rushed or pressured. Some people were very satisfied with the exceptional quality of the wheelchair accessible van conversions and the dependable ongoing customer support. Consumers also note that remarkably smooth transactions and practical vehicle options successfully make navigating independent daily mobility needs much easier and reassuring.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting their extensive product... See more

Product

People report positive experiences with product, frequently highlighting the outstanding customer service and... See more

Customer service

Consumers find customer service to be positive, as reviewers consistently praise representatives for being... See more

Service

Clients share positive opinions on service, highlighting that sales representatives are very informative,... See more

User experience

Users describe positive interactions with user experience, noting that staff members are helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

ROLLX has been a fantastic company that I’ve worked with for over 25 years. They helped me find my first adapted vehicle back in 2001 and provided an additional one several years later. They have been... See more

Company replied

Rated 5 out of 5 stars

I am a disabled vet and this is the first time getting a wheelchair vehicle. I had been going back and forth on different web sites and requesting information, but Rollx was the first to contact me an... See more

Company replied

Rated 5 out of 5 stars

I got a quick response regarding my inquiry. My questions were answered to my satisfaction so far. I have yet to receive my vehicle, but so far, I feel confident that I contacted the right company for... See more

Company replied

Rated 5 out of 5 stars

Steve Strain was so gracious and accommodating to our needs and many questions. I believe he has found the perfect vehicle for us which should make life much easier. We are thrilled to work with Ro... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Car Accessories Store
  4. Car Manufacturer

Written by the company

Rollx Vans is a leading provider of wheelchair accessible vans, proudly serving individuals, families, caregivers, and businesses across the United States. We specialize in new and used handicap vans, featuring our own high-quality, factory-direct Rollx wheelchair van conversions. By designing and manufacturing our conversions in-house, we maintain strict quality control and deliver dependable, affordable accessible vehicles built for long-term reliability. Our inventory includes both side-entry and rear-entry wheelchair vans, as well as ADA-compliant commercial wheelchair vans for transportation providers, healthcare facilities, churches, and organizations. Whether you’re looking for a personal use mobility van or a fully compliant commercial solution, Rollx Vans offers options to fit a wide range of accessibility needs and budgets. We make the buying process simple with competitive pricing, flexible wheelchair van financing, trade-in options, and nationwide delivery. With decades of experience in the mobility industry, our knowledgeable team is committed to transparent guidance and exceptional customer service. At Rollx Vans, our mission is to help customers regain independence and freedom through safe, reliable, and professionally engineered wheelchair accessible transportation solutions.

Satisfaction Guarantee at Delivery

Satisfaction Gurantee

We want you to be thrilled with your wheelchair accessible van purchase. That’s why we offer a 100% money back guarantee at delivery if our customers aren’t full satisfied with their wheelchair accessible vehicle. It’s also why we offer the longest lasting, most reliable minivan or full size van on the market backed by the best structural warranty in the industry – 7 year/unlimited mile warranty! We know that you will love our wheelchair vehicles, that’s why they come standard with the Rollx Vans guarantee.

Contact info

4.8

Excellent

TrustScore 5 out of 5

227 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(227)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Salesman

Salesman, Peter , was very helpful. Explained the different tie down systems without pushing a more expensive option. Suggested to use what came with the van to see how it works for us. Also explained the clearly the purchasing process and followed up with an email with details of the van

November 9, 2026
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Reply from Rollx Vans

Thank you, Sharon, for your review! We’re glad Peter took the time to explain your options and help you make the best decision for your needs without any pressure. We appreciate your kind words about his knowledge, communication, and follow-up. Thank you for choosing Rollx Vans!

Rated 5 out of 5 stars

Matt Bertrang is outstanding very…

Matt Bertrang is outstanding very helpful in explaining what van options and products that Rollx sells .

October 22, 2026
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Reply from Rollx Vans

Thank you, Karen and Don, for your kind review! We’re glad Matt was able to clearly explain our van options and products to help you make an informed decision. We’ll be sure to share your kind words with him. We truly appreciate your trust in Rollx Vans!

Rated 5 out of 5 stars

Took time to go through the Rollx…

Took time to go through the Rollx process. Answered all our questions. We didn’t feel rushed. A very personal experience.

October 13, 2026
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Reply from Rollx Vans

Thank you, Melanie and Al, for your wonderful review! We’re glad our team took the time to answer your questions and make the process comfortable and personal without feeling rushed. We truly appreciate your trust in Rollx Vans and thank you for choosing us!

Rated 5 out of 5 stars

Lisa Poole

Lisa Poole
great products

October 15, 2026
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Reply from Rollx Vans

Thank you, Carl, for your review! We’re glad you appreciate the quality of our products, and we’ll be sure to share your kind words with Lisa. We truly appreciate your trust in Rollx Vans and wish you many great miles ahead in Deltona, Florida!

Rated 5 out of 5 stars

Great wheelchair Van!

I have been using a Rollx van, for a few years, assisting a friend, that had used it herself. The ramps work very well.

October 14, 2026
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Reply from Rollx Vans

Thank you, Paul, for your review! We’re glad to hear the Rollx van has served you and your friend well over the years and that the ramp continues to work reliably. We appreciate your kind words and your confidence in Rollx Vans!

Rated 5 out of 5 stars

Great experience in an otherwise very stressful time

So far this has been a great experience in an otherwise very stressful time.
I found the Rollx website accidentally while researching van options found on a competitors website. The amount of information about the different systems, options and of course the company's origin story really swayed me to focus on the Rollx system and services.
The initial and subsequent calls to Rollx and my experience with my sales representative Rocky Nevin have been exemplary and I am looking forward to the delivery of our new van.

October 12, 2026
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Reply from Rollx Vans

Thank you, John, for your thoughtful review! We’re glad our website provided the information you needed and helped you feel confident in choosing Rollx Vans. It’s wonderful to hear Rocky has made a stressful time a little easier with his knowledge and service. We truly appreciate your trust in us and look forward to delivering your new van!

Rated 5 out of 5 stars

Great job Rocky

Great job Rocky. I can't wait to conclude this purchase

September 30, 2026
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Reply from Rollx Vans

Thank you, Dennis, for your review! We’re glad Rocky has provided a great experience so far. We appreciate your trust in Rollx Vans and look forward to helping you complete your purchase and get you into your new van!

Rated 5 out of 5 stars

Thanks Rocky good place to buy from my…

Thanks Rocky good place to buy from my second van

September 28, 2026
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Reply from Rollx Vans

Thank you, Jeff, for choosing Rollx Vans again! We’re glad Rocky was able to help you with your second van and provide another great experience. We truly appreciate your continued trust and loyalty!

Rated 5 out of 5 stars

Rocky is the best!

Rocky has been our sales rep for many years and has always treated us with his professionalism and knowledge of the vans he sells.
I highly recommend Rollx and please ask for Rocky!

September 28, 2026
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Reply from Rollx Vans

Thank you, Bob, for your continued trust in Rollx Vans! We’re glad Rocky has consistently provided the professionalism, knowledge, and service you’ve come to expect over the years. We’ll be sure to share your kind words with him. Thank you for your recommendation and your loyalty!

Rated 5 out of 5 stars
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Reply from Rollx Vans

Thank you, Thomas, for your review! We’re glad you found our team knowledgeable and honest throughout your experience. We truly appreciate your trust in Rollx Vans!

Rated 4 out of 5 stars

Peter has been very helpful and…

Peter has been very helpful and reassuring about our van purchase

September 28, 2026
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Reply from Rollx Vans

Thank you, Lee Ann, for your review! We’re glad Peter has been helpful and reassuring throughout your van purchase. We appreciate your trust in Rollx Vans and look forward to making the rest of the process just as positive!

Rated 5 out of 5 stars

Very good to work with and very…

Very good to work with and very knowledgeable about the van we purchased. We are still working through financing currently. So we will let you know.

September 16, 2026
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Reply from Rollx Vans

Thank you, Greg, for your review! We’re glad to hear our team has been knowledgeable and easy to work with throughout the process. We appreciate your trust in Rollx Vans and look forward to helping you through the remaining financing steps and getting you into your new van!

Rated 5 out of 5 stars

Helpful Staff and Smooth Experience

I had a positive experience with Rollx Vans. The staff were knowledgeable, patient, and helpful throughout the process. They took the time to answer my questions and explain the available options clearly. Communication was straightforward, and the purchasing process was easy to follow. I appreciated the personal attention and support I received along the way. Overall, it was a smooth experience and I was happy with the service.

August 18, 2026
Unprompted review
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Reply from Rollx Vans

Thank you, Valeria, for your thoughtful review! We’re glad our team was able to answer your questions, clearly explain your options, and make the purchasing process smooth and straightforward. We truly appreciate your trust in Rollx Vans and are happy you had such a positive experience!

Rated 5 out of 5 stars

Have bought several vans from Matt…

Have bought several vans from Matt through the years. We trust him--never any issues. We like the quality of the conversions.

September 14, 2026
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Reply from Rollx Vans

Thank you, Joel, for your continued trust in Rollx Vans! We’re glad Matt has been able to help you with several vans over the years and consistently provide a great experience. We also appreciate your kind words about the quality of our conversions. Your loyalty means a great deal to us!

Rated 5 out of 5 stars

I'm just starting

I'm just starting, but so far so good

September 8, 2026
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Reply from Rollx Vans

Thank you, Pat, for your review! We’re glad everything is off to a great start and look forward to providing you with a great experience throughout the rest of the process. Thank you for choosing Rollx Vans! 🚐💙

Rated 5 out of 5 stars

Matt was a very informative

Matt was a very informative, but not pushy, salesman. We liked what we saw.

August 28, 2026
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Reply from Rollx Vans

Thank you, Bob and Linda, for your review! We’re glad Matt provided the information you needed without any pressure and that you liked what you saw. We appreciate you choosing Rollx Vans! 🚐💙

Rated 5 out of 5 stars

The experience was fantastic

The quickness that made everything happen! The staff was great and so helpful!

August 19, 2026
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Reply from Rollx Vans

Thank you, Bruce and LeAnn, for your wonderful review! We’re glad our team was able to make everything happen quickly and provide a helpful, positive experience. We truly appreciate you choosing Rollx Vans! 🚐💙

Rated 1 out of 5 stars

look at what you buy before you buy

look at what you buy before yoy it

July 8, 2026
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Reply from Rollx Vans

Thank you for your feedback, Robert. We’re sorry to see that your experience did not meet your expectations. We’d appreciate the opportunity to better understand your concerns and see if there is anything we can do to help. Please feel free to contact us directly so we can discuss your experience.

Rated 5 out of 5 stars

Dan the salesman

Dan the salesman, no one could ask for a better salesman.

August 17, 2026
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Reply from Rollx Vans

Thank you, Dave, for your kind words! We’re glad to hear Dan provided such a great experience. We’ll be sure to share your compliment with him. Thank you for choosing Rollx Vans! 🚐💙

Rated 5 out of 5 stars

Great so far

Great so far. The staff has been wonderful. Can is getting modified so not sure on that part yet.

August 6, 2026
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Reply from Rollx Vans

Thank you, Brian, for your review! We’re glad to hear you’ve had a great experience with our team so far. We appreciate your trust in Rollx Vans and look forward to completing your conversion and getting you on the road! 🚐💙

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