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3.2

Average

TrustScore 3 out of 5

18 reviews

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1-star

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3.2

All reviews

(18)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Kawasaki jacket.

You're new, so it made me cautious. So I lost out on a discount which is okay? But I like all your difference styles in sports to choose from
The one thing that puzzles me. is the tip thing on your payment segment. it makes me think that the associates are not making much money.

October 31, 2026
Unprompted review
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Rated 4 out of 5 stars

After my order

After my order, received a 10% discount on my next order, would have appreciated the extra 3% discount on my first order

October 14, 2026
Unprompted review
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Rated 1 out of 5 stars

DON’T WASTE YOUR TIME OR MONEY.

DON’T WASTE YOUR TIME OR MONEY.

I wish I had researched this company before ordering. I ordered a Denver Broncos bodysuit/outfit that was clearly pictured and advertised on their website. After waiting for my order, I opened the package and instead of the Broncos outfit I PAID FOR, they sent me a completely random Red Bull racing outfit. Not even remotely close to what I ordered.

I tried contacting them to get this fixed and the customer service is basically nonexistent. I still have the Red Bull outfit because I have not been able to get the situation properly resolved. I paid for something I never received, and getting actual help from this company has been ridiculous.

Another HUGE red flag: there are no real customer reviews displayed on their website. I didn’t think much of it when I ordered, but after what happened, I started looking for independent reviews elsewhere. I really wish I had done that BEFORE giving them my money.

And somehow it gets worse. I found another customer’s review describing an almost IDENTICAL experience — they ordered NFL merchandise and were also sent a Red Bull racing outfit instead. So apparently receiving a completely unrelated Red Bull outfit isn’t even a bizarre one-time shipping mistake.

The pictures on their website may look cute, but that means absolutely nothing if they don’t actually send you what you purchased and then you can’t get proper customer service when there’s a problem.

DON’T WASTE YOUR TIME. DON’T WASTE YOUR MONEY. I would never order from Romannew again. Shop somewhere that has legitimate customer reviews, reliable customer service, and buyer protection. I learned that lesson the hard way.

If I could give zero stars, I would.

March 22, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give lower than a 1

If I could give lower than a 1, I would. They sent the completely wrong item and customer service is a joke, basically nonexistent. I honestly would just chalk up the loss and accept what they did send me but it was nothing even remotely close to what I ordered. The quality is absolutely terrible and the design is hideous. I ordered an Eagles jersey and received some kind of redbull racing outfit.

February 10, 2026
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Rated 1 out of 5 stars

This website needs to be shut down

I mean look at the other reviews . They’re not lying . Their merchandise is nothing like advertised . And then when you try to return the item they give you horrible options that only benefit them & eventually they stop responding when you’re trying to return an item to them . This site should be shut down permanently! And any money that they scammed from customers should be returned to them immediately! Do not fall for it like me and others did ! Stay away from romannew.com ! Save your time and money!

December 21, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t do it

Don’t do it! Their products are nowhere near what they advertise. And when you want to return, they do not respond. Save your money!

November 15, 2025
Unprompted review
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Rated 1 out of 5 stars

SCAM…never got the items

I ordered from this company almost two months ago and never got the items. I tried to submit a ticket on their website and it kept giving error messages not allowing me to submit an inquiry ticket. Complete SCAM!

October 29, 2025
Unprompted review
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