Roman.co.uk Reviews 

262,619
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 99,922 reviews, reviewers overwhelmingly had a wonderful and positive experience with this company. Consumers frequently mention that browsing the online store is very simple, and the delivery services arrive quickly and reliably. Shoppers are also very happy with the clothing quality, noting that the items look just like the advertised pictures, feel extremely comfortable, and fit accurately. However, some reviewers were not happy with the returns process, experiencing frustrating communication delays regarding their parcel tracking or requested refunds. A few other people also felt quite disappointed when specific garments arrived with unexpected sizing mistakes, making the items difficult to wear.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality, beautiful... See more

Quality

People report positive experiences with quality, highlighting that items are well made and true to size.... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting fast shipping times and reliable... See more

Order

Reviewers express widespread satisfaction with the ordering process, highlighting fast delivery and easy... See more

Return policy

Reviewers highlight ambiguous aspects of return policy, as experiences regarding the process vary... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love shopping at Romans online. There's so many options in loads of sizes and the cost is fairly reasonable too. I've been shopping quite a bit lately as both my Mum and I (for different reasons) ha... See more

Rated 5 out of 5 stars

Very good on line selection of clothing for most sizes with excellent discount incentives for all adult age groups at reasonable prices and easy web site to navigate. Excellent bargain basement sales... See more

Rated 5 out of 5 stars

So much choice from superb styles with Roman that it is a treat just to gaze through the options, decide what to order, and then the joy of the items arriving. Even more joy in trying them on in the... See more

Rated 5 out of 5 stars

Roman have the nicest clothes and they offer petite as well as regular size which is so helpful. Also their returns system is so simple unlike many other companies and refunds are extremely prompt. I... See more


Company details

  1. Women's Clothing Store
  2. Plus Size Clothing Store

About Roman.co.uk

Written by the company

Shop New In
Shop Dresses
Shop Tops
Shop Sale
Join our Friends of Fashion
Contact Us

About ROMAN.co.uk

Free delivery from Roman Originals on affordable women's clothing and designer ladies fashion such as: wedding clothing, ladies trousers, skirts, dresses, blouses, knitwear, coats & jackets to suit any occasion. From evening wear to day wear, casual to formal we have a style and size to suit you!



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

263K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(262,619)

100,042 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with whole process and products

Next day delivery. Easy returns. Great product. Biggest problem I have is trying to decide what to return as I love them all.
Well made and fit well although I have to order different sizes depending on style. The free return postage to get in a different size is brilliant and the reason I keep coming back.

September 14, 2026
Rated 5 out of 5 stars

Great Service.

Quick delivery, Quality clothing and good communication along with quick refund on item that was returned.

September 18, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look