Room 77 Reviews 

The gentleman that assisted me did an outstanding job and was very courteous and helpful.

I spoke with her last night regarding a mistake I made when I went on booking.com. I selected comfort suites I made a mistake and reserved November 30 until December 1 when I was trying to reserve a room for November 6 the same night that I went on the website I spoke with her and I requested that she cancel that reservation she stated that she did. I asked her would she send me proof of confirmation that it was canceled she said yes but she did not I need an email confirmation that the room was canceled. I do not think that she canceled the room at my request. Usually if there is a cancelation with any purchase, the representative will send an email and I need that please.

Helpful and patient with a frustrating and confusing situation. Too bad we didnt get to stay here.

Very nice and helpful! Thank you 😊

4 eyes blacked out barking “yeah-leave now!! Yeah- leave now!!” Police were rubbing me down threatening to arrest me and put me in court for being lied to, slave trafficked against my will. Thank you for the super cute perfect little life studio in which I design for others like me. Perfect. God bless you. Unreal. You turned around quickly and found best. Super great. Karma points to you good Sir. Under pressure check. Safety achieved.

Ben, was absolutely wonderful! He was very patient, kind and made sure that I was completely satisfied with my reservation.

The experience was good, but I really would have preferred to make my reservation with the hotel front desk

Friendly and prompt service

Bal was awesome! Not only did he look for availability since it was short notice on my part, but he also explained every thing in detailed. What was included, check in, etc.

He was patient with me as i was having issues entering my card information and at the end of the call sent me a link map to locate the hotel.And before disconnecting the call had asked if I had any additional questions. He was pleasant. Thank you for the great service Bal!!!

Very courteous and accommodating, friendly and professional

The first time I have ever got a letter (email) from a hotel thanking me for my reservation. Excellent customer service. We are coming a day early and Riya got us a room at the last minute. She was great. A awesome employee. Ashley C. Henion

I had to pay a $50 dollar mark up for a hotel room. The man identified himself as Abraham, then I get a text saying his name was Bryan. Once I arrived at the hotel, the guy working the front desk informed me that the actual price should’ve been $127, not $187. So, I’m not happy bc I overpaid for the room. I want my fifty bucks back!

Very professional. Spoke very clear double checked everything. I was very appreciative for the service.

She was patient and showed courtesy toward me. Thanks to Wendy Patricia

Very helpful and nice.

Customer service representative was great ! He Really took care of my trip needs . Thank you

My experience was wonderful!!!! He. Was precious in every way! You are fortunate to have an employee like him and I am fortunate to have him as a partner getting me a room for the night!
Victoria

Miss Jane gave me all the information I needed to complete this transaction.

Rain was polite and patient with me ,she able to arrange my reservation I am excited about that
Thanks again for having a real person there. Sorry for the delayed response.
Gwen Harris