Thanks for your quick and pragmatic action in dealing with my payments for next year. Stacey was quick, professional and sorted everything out with no fuss. To the organisation at large, please ton... See more
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Company details
Written by the company
Red Rock Estate & Property Management is a market leader offering a comprehensive estate and property management service to both the residential and commercial leasehold and freehold sector across London and the South East since 2009
Contact info
Red Rock House, CO16 0AT, Essex, United Kingdom
- 03331235670
- enquiries@rrpm.co.uk
- www.rrpm.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 63% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Jane Messenger was really informative…
Jane Messenger was really informative and helpful achieving what we needed in record time. Thank you.
Richard is a pleasure to deal with very…
Richard is a pleasure to deal with very helpful and efficient
The Red Rock Property management…
The Red Rock Property management company has been working in the industry for years now.
Beverly has been fantastic! She’s incredibly responsive. Every time we’ve sent an email, she gets back to us really quickly. The whole team at the company clearly tries their best to respond as fast as possible. They’ve made managing our property so much smoother. Highly recommend.
Exceptional customer service.
Exceptional customer service from Vicky. Efficient, and delivered excellent results.
Stacy very responsive and she has…
Stacy very responsive and she has resolve my request however I am still waiting for the water meter readings from Richard 😀
Dealing with Stacey regarding my…
Dealing with Stacey regarding my billing issues. Stacey has been very helpful and has been quick with any correspondence. Red Rock have been good on acting on property issues.
The only issue is regarding the wording on the billing if that can be less intimidating that would help all your customers.
Beverley was so kind and helpful and…
Beverley was so kind and helpful and helped mewith my questions and replied promptly by email providing me with information I had requested. Very professional and effecient with kindness and understanding. Thank you
Stacy Head was very helpful
Stacy dealt with my problem quickly and…
Stacy dealt with my problem quickly and efficiently. Very helpful and kept me up to date throughout.
Stacy responded quickly and clearly,
Stacy responded quickly and clearly,
She helped with my issue and made it work!
Absolutely great stuff!
Highly Recommended & Great Service.
We moved to Red Rock a number of years ago due to the previous management company being difficult to get hold of, numerous issues not dealt with and poor landscaping, Since using Red Rock they have a great portal, always available and find solutions to any issues raised on the Estate, Luke keeps the estate well maintained and Ania, Jane & Jill have also recently supported us with a move from the estate when selling our property and liaised with our solicitor on any queries. I would highly recomment Red Rock as an estate management company !
I have had great experience with Stacy…
I have had great experience with Stacy Head.
Prompt responses. Always pleasant and always happy to attend to my queries :-)
Thanks for quick responses on the…
Thanks for quick responses on the telephone to my queries!
Usually very easy to communicate with.
Ania and Jane from legal have been…
Ania and Jane from legal have been great! Very responsive, understood requirements, gave clear guidelines and got the job done quickly. Thank you!
Diane was a great help
Diane was a great help in getting a long-standing query over the line.
Quick responses and great professional courtesy
Stacy Head (Red Rock)- excellent customer service
Stacy Head at Red Rock has helped me on numerous occassions with prompt emails reassuring me with issues I have. She is apologetic if things are taking long to resolve and I find her communications professional and kind.
Stacy Head was very helpfull and…
Stacy Head was very helpfull and extremly efficent, many thanks
She replied my question as soon as…
She replied my question as soon as possible
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