RTIwala Reviews 

80
•
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Very poor assistance in filing rti,it's been almost 4 months or more. It's better that we file rti ourselves.in the name of anonymity, rti wala does nothing and eventually no information is also recei... See more

Company replied

Rated 5 out of 5 stars

Really good service. They keep following up before actually sending the final draft and make sure the queries are properly logged which have less chances of a rejection.

Company replied

Rated 5 out of 5 stars

The RTI application drafting and drafting of RTI first Appeal was a wonderful experience with RTI Rakhawala team. Executive Manager Swati L and Prerna helped me in all stepts of RTI. Their work is... See more

Company replied

Rated 5 out of 5 stars

Priyanka from RTIWala helped me in filing RTI and guided me very well.It's not just a service, they understand the scenerio in depth and help you with alternate approaches as well. They do timely... See more

Company replied

Company details

  1. Software Company
  2. also in
  3. Business and IT Consulting Agency
  4. Legal Services

Written by the company

RTIwala is citizen-centric startup, empowering the masses through sensible content & affordable legal solutions. We're helping people in filing RTI application, Anonymous RTI, First and Second Appeal as well as drafting other Legal Documents, Agreements, and Complaints.


Contact info

4.2

Great

TrustScore 4 out of 5

80 reviews

5-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(80)

15 reviews in the last 12 months

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Rated 4 out of 5 stars

RTI could give helpful inputs

Fast Response, apt info to their knowledge, empathetic

October 21, 2026
Unprompted review
RTIwala logo

Reply from RTIwala

Thank you for the 4 stars and for choosing RTIwala!

🌟 Your feedback helps us improve reliable, result-driven RTI services for Indian citizens.
What would have made your experience a perfect 5?

Share it with us at 📧 help@rtiwala.com—we read every message.

Proud to be your partner for Online and Anonymous RTI Filing under the Right to Information Act 2005.

📞 +91-7999506996 |
📧 help@rtiwala.com

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Rated 1 out of 5 stars

Very poor assistance in filing rti,it's…

Very poor assistance in filing rti,it's been almost 4 months or more. It's better that we file rti ourselves.in the name of anonymity, rti wala does nothing and eventually no information is also received. And then for further appeal rti wala will charge another 10x amount but it's pointless. I regret using rti wala services. I actually started with the rti process with rtiwala I April, by may they filed the rti and then in October I am getting a reply from concerned authority which is vague. Now to file an appeal rtiwala will again just take money and will not do much. It's a useless process and compete waste of money.

May 1, 2026
Unprompted review
RTIwala logo

Reply from RTIwala

Dear Sugandha Jain,

We regret that your experience with RTIwala has not met your expectations.

We acknowledge your concerns regarding the delay, the vague response received from the concerned authority, and the additional charges for filing a First Appeal. Let we counter-argue and validate them one by one.

On May 20th you've upgraded the plan and on May 26th we've filed your RTI app which was totally under our standard timeline/SLA. Even we've shared the draft in just 2 days after receiving case details which is again under the standard timeline.

Secondly, you're disappointed by reply of the PIO as we've followed up on 2 different dates on 5th and 8th of Oct which resulted in the response of the RTI app. While RTIwala handles the drafting and filing process, the response and disclosure of information depend on the concerned public authority. However, we recognise that timely communication and proper guidance are equally important.

And, trust us no lawyer or company or law firm assist you in the manner we've done at the 1/10th of the Market Cost. Since, our time, money and efforts are involved in every single act we do or solution we provide, therefore we're charging for the First Appeal Drafting and Filing services and we're really very much interested as in India who's doing the same at 1/10 of the price.

We take your feedback seriously and would like our support team to review your case, including the filing timeline and the response received, to identify what further assistance can be provided.

If you wish to communicate further then please reply to your respective Ticket ID.

Rated 5 out of 5 stars

Really good service

Really good service. They keep following up before actually sending the final draft and make sure the queries are properly logged which have less chances of a rejection.

September 24, 2026
Unprompted review
RTIwala logo

Reply from RTIwala

Thank you for the five-star review of RTIwala! 🙏

It means the world to our team and inspires us to continue delivering reliable, results-driven, and affordable RTI solutions across India. In a system where more than 90 crore Indians face costly, non-transparent, and delayed legal processes, your trust strengthens our mission to promote transparency and enable faster resolutions through the RTI Act, 2005.

We’re proud to be your trusted partner for online RTI filing and anonymous RTI services in India.

Need help again? 📞 +91-7999506996 | 📧 help@rtiwala.com

Rated 5 out of 5 stars

I liked the pricing and transparency in…

I liked the pricing and transparency in their transactions. Effective after sales support with extremely low pricing.

August 18, 2026
Unprompted review
RTIwala logo

Reply from RTIwala

Thank you for your 5-star review. We appreciate your feedback on our transparent pricing and after-sales support. We remain committed to providing accessible and reliable assistance to our customers.

Rated 5 out of 5 stars

One of the best RTI solutions in India

One of the best RTI solutions in India. Excellent service! The RTIwala team made the entire RTI drafting and filing process smooth, hassle-free, and fast. Highly recommended

July 21, 2026
Unprompted review
RTIwala logo

Reply from RTIwala

Thank you for the five-star review!

🌟 Testimonials like yours inspire us to continue our mission at RTIwala—to make RTI filing in India simple, affordable, and accessible for everyone.

With over 900 million Indians affected by slow and opaque legal systems, your support strengthens our commitment to transparency and quicker RTI resolutions.

We are proud to be your partner in online and anonymous RTI filing.
Please feel free to reach out to us anytime at: 📞 +91-7999506996 | 📧 help@rtiwala.com

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Rated 4 out of 5 stars

Good service but

Good service. but charging extra for first appeal is not a good option for the information seeker

July 30, 2026
Unprompted review
RTIwala logo

Reply from RTIwala

Thank you for your feedback and for rating our service 4 stars.

A First Appeal is a separate legal stage that requires fresh review, drafting, filing, and follow-up, so it is charged separately from the original RTI service. We always aim to keep the process and pricing transparent, and your suggestion will help us improve how these charges are communicated to information seekers.

PS. Our charges are 1/3rd of what any Local Lawyer or Law Firm will charge you and they won't be able provide such a prompt Support, ever!

Rated 4 out of 5 stars

Understanding of my issue by the person…

Understanding of my issue by the person needed for me and gave good suggestions.

June 26, 2026
Unprompted review
RTIwala logo

Reply from RTIwala

Thank you so much for your 4-star rating/review—it truly means a lot to Team RTIwala! We're grateful for your trust and glad we could help.

We noticed we came close, but not all the way to a full 5-star experience—and we'd genuinely love to close that gap. Could you tell us what we could have done better? Your honest feedback helps us keep delivering reliable, result-driven, and affordable legal solutions for everyone.

In a system where over 90 crore Indians are impacted by costly, non-transparent, and delayed legal processes, your input directly strengthens our mission to bring transparency, accountability, and faster resolutions through RTI.

Please share what would have made it a 5-star experience at 📧 help@rtiwala.com—we read every message.

Proud to be your trusted partner for Online RTI Filing and Anonymous RTI services in India.

If you ever need assistance again:
📞 +91-7999506996 | 📧 help@rtiwala.com

Rated 5 out of 5 stars

Quick and Good service over all.

Quick and Good service over all.

June 5, 2026
Unprompted review
RTIwala logo

Reply from RTIwala

We’re truly grateful for your 5-star rating/review—it means a lot to us!

It inspires Team RTIwala to continue delivering reliable, result-driven, and affordable legal solutions for everyone.

In a system where over 90 crore Indians are impacted by costly, non-transparent, and delayed legal processes, your trust strengthens our mission to bring transparency, accountability, and faster resolutions through RTI.

Proud to be your trusted partner for Online RTI Filing and Anonymous RTI services in India.

If you ever need assistance again:
📞 +91-7999506996 | 📧 help@rtiwala.com

Rated 4 out of 5 stars

Prompt response

Promt response and take corrective action regarding any mistake.I appreciate that the issue has now been rectified. Since the matter has been resolved, I am willing to avail of your services in future too.

May 15, 2026
Unprompted review
RTIwala logo

Reply from RTIwala

Ma'am,

Thank you for updating your review and for giving us the opportunity to address your concerns.

We appreciate your acknowledgement that the issue has been resolved. At RTIwala, we are committed to maintaining transparency, taking prompt corrective action whenever required, and providing the best possible support to our customers.

Your trust and feedback are valuable to us and motivate our team to continuously improve our services. We look forward to assisting you again whenever you need any RTI-related support.

Thank you for choosing RTIwala.

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Rated 5 out of 5 stars

Great Service

Great Service

April 17, 2026
Unprompted review
RTIwala logo

Reply from RTIwala

Thank you for the 5-star review of RTIwala!

🙏 It means the world to our team and inspires us to keep delivering reliable, result-driven, and affordable RTI solutions across India.

In a system where over 90 crore Indians face costly, non-transparent, and delayed legal processes, your trust strengthens our mission to bring transparency and faster resolutions through the RTI Act 2005.

Proud to be your trusted partner for Online RTI Filing and Anonymous RTI services in India.
Need help again? 📞 +91-7999506996 | 📧 help@rtiwala.com

Rated 4 out of 5 stars

Though their service is reasonably…

Though their service is reasonably priced, it would be better if they put more effort in clearly mentioning the client, what steps they are taking and why so.

April 13, 2026
Unprompted review
RTIwala logo

Reply from RTIwala

Thanks for the feedback. We'll surely improve.

Rated 1 out of 5 stars

working for both us and the debtors

working for both us and the debtors. Cannot trust them anymore.

January 1, 2026
Unprompted review
RTIwala logo

Reply from RTIwala

Hello Sarah,

I hope you're doing well.

You don't seem to be any of our past or current customers and you're based out of Great Britain. It seems there was a misunderstanding, as you mistakenly attributed our Trustpilot page or RTIwala's to that specific service provider or seller. It's important to clarify that we do not engage in credit or debt services.

Therefore, please remove the wrongly placed review. If you've further concerns then please call us at +91-7999-50-6996 or help@rtiwala.com

PS. If necessary, our Team RTIwala is here to assist you in locating and addressing any unscrupulous seller you may encounter.

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Rated 5 out of 5 stars

Good service

Prompt response, clear resolution of customer pain points without any corporate speak, no unnecessary communication

January 14, 2026
Unprompted review
RTIwala logo

Reply from RTIwala

Thank you!

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Rated 5 out of 5 stars

Personal consulation.

The advocate mr. Chandra was polite and respectful and knowledgeable too.

He heard me out and quickly understood the Crux of the matter

September 30, 2025
Unprompted review
RTIwala logo

Reply from RTIwala

Thank you. We're always happy to help you!

Rated 5 out of 5 stars

Honest and Transparent

The rep was honest and transparent about everything and was very helpful.

August 25, 2025
Unprompted review
RTIwala logo

Reply from RTIwala

Thank you. It made our day!

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