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RubbaSeal Reviews 395

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 255 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quick dispatch and impressively fast delivery of their orders, often arriving ahead of schedule. The products are consistently described as good quality, well-packaged, and suitable for their intended use, with many appreciating the ease of installation and the effective waterproofing they provide. Reviewers also highlight the helpfulness of the online ordering process, including the size calculator, and the excellent customer service, especially when resolving issues like missing items or damaged deliveries. However, some customers experienced issues with delivery, such as damaged adhesive tins or items being left without notification, and some were dissatisfied with the product arriving folded instead of rolled, leading to creases. A few other people also felt that the company's communication regarding order status or holiday closures could be improved.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Product

Consumers find product to be positive, highlighting its quality, competitive pricing, and ease of use. Many... See more

Quality

People report positive experiences with quality, noting a good selection of products at competitive prices,... See more

Service

Reviewers highlight positive aspects of service, with many consistently praising the excellent and fantastic... See more

Order

Customers had positive experiences with order, praising the ease of ordering through the website and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy system to install. Greatly helped for first time users by the pdf and video support info on the website. I used it to create a waterproof roof on a gazebo for additional solar panels (using Moun... See more

Company replied

Rated 5 out of 5 stars

The website is clear and simple to navigate. Ordering was easy and the order was quickly delivered. Everything supplied is good quality and well packaged. Installation for a first time user like... See more

Company replied

Rated 5 out of 5 stars

Very quick dispatch and delivery of a garden room kit. All fascias boards and the rubber arrived perfectly, sufficient wrapping to protect them. Some items were missing due to a box damaged b... See more

Company replied

Rated 5 out of 5 stars

Ordered the epdm by the really handy size calculator, just input your sizes and it will do the rest and head over to the how to section made buying and fixing a breeze, great to deal with a company t... See more

Company replied


Company details

  1. Roofing Supply Store
  2. Do-it-Yourself Shop
  3. Rubber Products Supplier
  4. Waterproofing Company

Written by the company

RubbaSeal: making sure your flat roof installation is as easy as it can be. Offering next-day delivery, you can trust us to give you exactly what your project needs. Many companies now offer to supply you with EPDM, but none can rival our track record and experience. Our considerable expertise and experience have helped us to develop the RubbaSeal product range: designed with the competent DIYer in mind, we have sourced a comprehensive range of easy-to-use, great value products and accessories. Your DIY project is important to you AND to us - you can rely on our expertise and reputation. Our experienced team will offer you sound advice from the outset, and help you with everything you need to take your flat roof project through to completion. If you're at all unsure about tackling your rubber roof installation, then please give us a call for guidance - right from the start. Our RoofBot can calculate your dimensions for you, but by all means give us a call to double check if you're in any doubt. Here to help: there's a range of installation information and guidance on our website, along with downloadable installation pdfs and installation videos.

We are THE specialists in supplying EPDM rubber roofs.

Written by the company

We've supplied over 75,000 DIY flat roofs
We have already helped over 75,000 DIY customers renew their flat roofs — giving them peace of mind for 20 years. Our rubber roofing is highly durable, reliable and perfect for most residential and commercial flat roofs.

20 Year Membrane Warranty

50 Year Life Expectancy

50 Year Life Expectancy
Find the perfect solution for you: Techno Rubber comes with a 20 year manufacturer’s membrane warranty, giving you peace of mind and - more importantly - a watertight roof.

Contact info

Promotion box for RubbaSeal

Same day dispatch! Next day delivery!

Free next day delivery available on all orders when you spend £350+

4.7

Excellent

TrustScore 4.5 out of 5

395 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

fast efficent easy

super easy to navigate the roofing materials
easy to order
i had a problem with the glue being damaged and 1/2 of the delivery not being picked
Isobella was amazing and promptly put the damaged and other adhesive on a next day delivery free fo charge what more could i ask for great company to deal with

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great company …

Have been dealing with with this company for years orders always ready on time and have had some great advice over the years

May 19, 2026
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Reply from RubbaSeal

Wonderful, Paul: thanks so much for letting us know. We are grateful for your time in leaving the review, and for your continued custom. From the Team at RubbaSeal.

Rated 1 out of 5 stars

Poor delivery service.

Very poor service, no notification on delivery it was just outside of the house in the front garden when I got home from work. I had no idea when it was arriving.

May 15, 2026
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Reply from RubbaSeal

We're sorry to hear that you didn't get notifications about the delivery, Paul: as you can tell from the vast majority of our other reviews, this isn't typical at all: fast and efficient delivery is what makes most of our customers leave a glowing review. Delivery aside, though, how were the products you ordered? From the Team at RubbaSeal.

Rated 5 out of 5 stars

Just what I needed

Sent product, arrived in good condition. Seems to have done the job

May 11, 2026
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Reply from RubbaSeal

Excellent, Mark: thanks so much for taking the time to leave us a wonderful review - we're grateful for it, as we are for your custom. From the Team at RubbaSeal.

Rated 4 out of 5 stars

Excellent service my only issue is we…

Excellent service my only issue is we were not informed about the delivery. It just turned up. Luckily we were in.
Otherwise it would have been 5 star.

May 13, 2026
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Reply from RubbaSeal

We normally get excellent feedback for our delivery service, so thanks for letting us know it wasn't perfect on this occasion: we're looking into it. We appreciate your taking the time to leave us an otherwise-excellent review. Thanks, too, for your custom. From the Team at RubbaSeal.

Rated 3 out of 5 stars

Delivery service

Nothing wrong the product use them many times before

Delivery service
But part of order didn’t arrive, it tuck me to chase it
Rubber turn up 3 days late and watch delivery driver drag it out of van when it says not to drag on it
One of tins of tins of glue was damage in transport

May 13, 2026
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Reply from RubbaSeal

Thanks for letting us know that our delivery service wasn't perfect on this occasion, Simon: it's normally one of the things people praise us for so it's important we know when it isn't spot on. Thanks for your continued custom. From the Team at RubbaSeal.

Rated 3 out of 5 stars

It would have been hirer if you had a…

It would have been hirer if you had a better van driver

May 12, 2026
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Reply from RubbaSeal

Thanks for letting us know that our delivery service wasn't perfect on this occasion, Malcolm: it's normally one of the things people praise us for so it's important we know when it isn't spot on. Delivery aside, how were the products for you? From the Team at RubbaSeal.

Rated 4 out of 5 stars

Order arrived ahead of time and in full…

Order arrived ahead of time and in full & happy with pricing and processing of online order.
Other sites had annoying 'checkout surcharges' which masked the presented 'offer'.
So recommended & will use again

May 12, 2026
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Reply from RubbaSeal

This is wonderful to hear, John: we appreciate your time and effort in leaving us a great review, and we thank you for your valued custom: we hope to see you again. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Delivered next day free post

Delivered next day free post, well packaged. Easy to use website.

May 11, 2026
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Reply from RubbaSeal

Perfect: thanks for letting us know how well everything went for you. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Great product at a great price

Easy to use website, great price, quick delivery and a fantastic product. Everything arrived in good order and was very staright forward to put on my roof. The instructions on the website were very useful.

April 8, 2026
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Reply from RubbaSeal

What a wonderful review to read, Kevin: thanks so much for taking the time to write it. We appreciate it, and your custom. From the Team at RubbaSeal.

Rated 5 out of 5 stars

So easy to order

So easy to order, calculated all my items, great prices, and super fast delivery, nothing negative with this service, I've used this company so many times and never had a problem, ever, great experience.
RYAN INTERIOR & EXTERIOR DECORATORS

May 1, 2026
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Reply from RubbaSeal

What a brilliant review to read, Kevin: thanks so much for taking the time to write it. We appreciate it, and your ongoing custom. From the Team at RubbaSeal.

Rated 5 out of 5 stars

Excellent quick service

Excellent quick service, product looks good and great communication as well.

May 4, 2026
RubbaSeal logo

Reply from RubbaSeal

Thanks for taking the time to leave us a wonderful review, Jonathan: we really appreciate it, as we do your custom. Hoping the job was as smooth as your transaction. From the Team at RubbaSeal.

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