Fantastic prices on top quality gear. The shorts are well fitted and support you well. The hoodies are to be honest the best quality for the price I have ever had. Come winter I will try the dry robe... See more
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Review summary
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I have purchased a number of items now from RunThrough kit and it is all high quality well fitting and true size.
Company replied
Run-through black hoodie with Middlesbrough Half Marathon written on it fantastic I would recommend it to other runners when wearing it it makes you feel proud as I did the race without stopping
Company replied
I struggled to find affordable good quality shorts for races that were secure for my phone. In the end the only pair I could find were RT and they are the best purchase I have made. So far I have wore... See more
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Company details
Written by the company
RunThrough Kit is the UK's newest running clothes brand. The UK's largest running community is now your one stop shop for running kit.
Contact info
United Kingdom
- info@runthroughkit.com
- www.runthroughkit.com
3.3
Average
71 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Ordered a couple of items and wanted to…
Ordered a couple of items and wanted to return as too big. Have sent several emails to company over the last few days and no response to any.
The return process is so time consuming. Still waiting for additional information after return approved.
October 31, 2026
Unprompted review
Reply from RunThrough Kit
Hello Sarah, I hope that you are well. After investigating this, I believe the returns were done through Shopify, which means there is a lag before it gets through to us. I can see that the returns has now been sent to you and an email has also gone out to find out some more information, please could you confirm whether this is the case (after checking spam) and we will keep contact to you through there. We hope that this is sorted very soon :)
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Excellent Affordable Shorts with secure pockets
I struggled to find affordable good quality shorts for races that were secure for my phone. In the end the only pair I could find were RT and they are the best purchase I have made. So far I have wore them for 15+ races and they are still as good as the day I got them. *****
March 24, 2026
Unprompted review
Reply from RunThrough Kit
Hello Colin, thank you for sharing your detailed review - it sounds like the shorts were exactly what you were looking for! Best of luck with the rest of your training and races :)
Quality Product - Men’s Core 2-in-1 Shorts - Black
Purchased a pair of running shorts to add to my RT kit and they are such great quality as are all the other items i buy from them with super fast delivery. With a members discount its also a double bonus :-)
October 16, 2026
Unprompted review
Reply from RunThrough Kit
Hello Mark, thank you for sharing your feedback on our shorts. We hope that you are enjoying them at our RunThrough events, seeing as you are a member! We hope to see you again soon :)
AVOID
Awful.
Quality of products was terrible so requested a refund.
Refund got approved and I sent the items back at my expense, £6!!!! I paid for signed delivery and had proof to show the items had been returned.
Never got an email to confirm they’d received the return and therefore got no refund!
Ended up having to contact my bank and have finally got back my £54!!!
Avoid avoid avoid !!!!!!!!!
Scam !!!
August 3, 2026
Unprompted review
Reply from RunThrough Kit
Hello Amy, we’d like to sincerely apologise for how your return was handled. We completely understand your frustration, and we’re sorry that we didn’t resolve this for you sooner.
We had a look into this and can see where the issue happened. We have contacted you by your email address, so please do follow up with us there so we can support you going forward.
We have taken action and have changed our returns policy and will make sure that this does not happen again - we can only apologise for the inconvenience caused.
It seems this issue has now been looked at, but if there is anything else we can help you with, then let me know via email :)
Avoid do not purchase from this seller
I have emailed them several times to refund me, to provide information to return a running top. Received no reply. I wish I'd read the reviews on here before ordering.
Strongly advise you avoid ordering anything from this seller. Agree with all the other negative feedback and when they reply on here saying they haven't received emails, parcels it's clearly a blatant lie.
They've had several emails from me, so now I will go through my bank to get my money back.
Update I have replied to your emails and sent separate ones to get my refund on item not sent and to return item neither of which have been responded to by you. To clarify I want a refund on item not sent and return label to return item sent to get a refund for this too.
September 5, 2026
Unprompted review
Reply from RunThrough Kit
Hello Adele, I apologise for the frustration caused during the refund process. I can see that there was a response from us to your email on August the 29th and 31st of August. Could you let us know if you received this and responded? We are looking to sort your refund as soon as possible, so if you could get back to us, we can sort this out for you :)
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High Quality Kit
I have purchased a number of items now from RunThrough kit and it is all high quality well fitting and true size.
August 9, 2026
Unprompted review
Reply from RunThrough Kit
Hello Dave, thank you for sharing your thoughts on our RTKIT. We are happy to hear that you love our kit and have plenty of the items! We wish you all the best with your running :)
Men’s core 2 in 1 shorts - don’t touch this company.
My wife ordered the men’s core 2 in 1 shorts for myself ! When they turned up they were completely different to what was advertised. The quality was horrendous as well ! Just spend the money and buy from a quality and reputable brand like lululemon.
Just as a little extra note, we have done a refund and sent the shorts back but let’s see if they actually refund the money.
August 3, 2026
Unprompted review
Reply from RunThrough Kit
Hello Alexander, we do apologise for the frustration in your recent order. If you could please get in touch with us in regards to the order number, or the name attached to the order, we can look further into this for you. We hope that we can sort this as soon as possible for you :)
Great piece of kit from Runthrough
Great piece of kit from Runthrough. Great shorts and running vest that feel light and comfortable to make your running a better experience.
August 2, 2026
Unprompted review
Reply from RunThrough Kit
Hello Darren, thank you so much for sharing your thoughts. We hope that RunThrough Kit has enhanced your running experiences! Best of luck with all of your future running and training :)
Appalling customer service
Appalling customer service, no response to emails, I need to return an item and still waiting for process to initiate this to ge sent to me after requesting over 3 weeks ago. Over 15 emails so far and nothing in response. Shorts not suitable for running, they aren’t made of sweat wicking material. Wrong size of another product sent out. Now there is nothing I can do
July 17, 2026
Unprompted review
Reply from RunThrough Kit
Hello Claire, I want to firstly apologise for any inconvenience caused. After investigating this case, we are unable to find your emails within our returns inbox.
However, I can see that the comms team have now reached out to you so they can collect your details so they can commence the returns on our side. If you could respond to this email, we hope that we can get this sorted asap.
We look forward to getting this successfully sorted, so please do reach out on that email should you need anything else :)
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Unisex Waterproof Changing Robe
I have gotten the Unisex Waterproof Changing Robe and it came quickly and has been excellent for pre- and post-races.
September 3, 2025
Unprompted review
Reply from RunThrough Kit
Hello Anthony, thank you for taking the time to share your thoughts on your waterproof changing robe - it sounds like it came at the perfect time! Best of luck for all your future running and races :)
Good value running basics
Good value running basics that can be purchased up at RunThrough races or bought online. I particularly like the event t shirts which are made of a lovely thin, soft material with a small logo. They come in a variety of colours.
July 3, 2026
Unprompted review
Reply from RunThrough Kit
Hello Suzi, thank you for sharing your thoughts on our kit, we really pride ourselves on the materials we use! We look forward to seeing you again at our events wearing RTKIT!
Great shorts
I ordered a pair of grey sweat shorts. They arrived quickly and are very comfortable.
April 16, 2026
Unprompted review
Reply from RunThrough Kit
Hey Colin, thank you for taking the time to review our grey sweat shorts - I am glad that they are comfortable! We are glad the experience with RunThrough Kit was a positive one. Wishing you all the best with your running!
Dreadful returns procedure
Ordered a number of items, some of which I decided to return. Returns process was absolutely dreadful and took 3 weeks to finally get return authorised and refunded. The colour ran in the top I kept in the first wash 🫣. I'm afraid that'll be my last purchase. Dreadful service all round.
May 8, 2026
Unprompted review
Reply from RunThrough Kit
Hello there, firstly, I want to apologise for the inconvenience this has caused. It would be great to get to the bottom of this. We will need your order number to help us identify where we've gone wrong and what product it is that's ran in the wash. If you could possibly send us an email to info@runthroughkit.com with these details, we can then deal with the issues and support you from there. Do not hesitate to get in touch should you need anything else along the way.
09/06/26 UPDATE: We are unable to locate your order/find any emails from yourself, so we are unsure of when you purchased as we don't seem to have history of this. Please could you reach out to us so we can solve these issues for you :)
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Excellent value for money
Excellent value for money. Purchased the running vest a few weeks for a marathon and will definitely be using it. Adjustable fit and doesn’t move at all. Very happy with the service.
May 15, 2026
Unprompted review
Reply from RunThrough Kit
Hello Clauds, it sounds like you have prepped well for your marathon, including your kit! Best of luck with training and racing - we have got your back!
Fantastic prices on top quality gear
Fantastic prices on top quality gear. The shorts are well fitted and support you well. The hoodies are to be honest the best quality for the price I have ever had. Come winter I will try the dry robe and I am sure it will be the same standard as all the other gear I have bought.
May 15, 2026
Unprompted review
Reply from RunThrough Kit
Hello Rodger, thanks you for taking the time to share your thoughts - it is great to hear that you have some great kit to hand! Best of luck with your training this year and let us know how you get on with the dry robe!
Dye ran and stained lots of the other…
Dye ran and stained lots of the other clothes it was washed with. I have never had this happen with any other similar sportswear item. There was no warning on the label and it was not a dark item. When I complained about this I was advised it could be returned for a refund if washed and unworn, which suggested they hadn't even read, or certainly not understood, the complaint.
May 9, 2026
Unprompted review
Reply from RunThrough Kit
Hello H - I want to apologise for any inconvenience you have had with our clothing, this is not a usual incident to happen with our kit. I have looked into this further and the team have reached out to your email, so if you could get back in touch with the team, they will be able to sort out this issue with a replacement. We hope this will improve your experience with our RTKIT items, but please do not hesitate to reach out to us should you need any more support in the future :)
Bought the hydration vest
Bought the hydration vest. Quick delivery and good quality product.
May 6, 2026
Unprompted review
Reply from RunThrough Kit
Hello - thank you for taking the time to share your thoughts on our hydration vest. We hope that it supports your upcoming runs and best of luck with your future running!
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Beware of scam
Ordered 3 t-shirts for a group of us running to collect at the event. Visited the Runthrough stand at the half marathon but, despite me showing them the order confirmation on my phone, they were unable to find my order and said they would post it to me. Nothing has since arrived.
April 26, 2026
Unprompted review
Reply from RunThrough Kit
Hello Daniel, I am sorry that you were unable to collect your t-shirts at the Shakespeare event. There must have been a mistake on our back end. I have looked into this further and pushed through the order, so this will arrive with you by next week. Again, we do apologise for the hassle this may have caused, and I hope that you can wear your post-event t-shirt on your upcoming runs! Please do email us at: info@runthroughkit.com should you need any assistance.
Ordered the reflective scrunchie and I…
Ordered the reflective scrunchie and I love it! Been looking for one for ages but others are too expensive. This is cheaper and still great quality!
February 7, 2026
Unprompted review
Reply from RunThrough Kit
Hello Gina, thank you so much for taking the time to share your thoughts on our reflective scrunchies. They have been a popular item since we put them online! I can see that you gave us a 4 star review, so I had wanted to check in to see if there were any issues with the product at all? We would love to rectify anything, should there be any problems with your scrunchie. Do reach out to us should you need support on anything! Thanks again for writing in and I will pass on any feedback to the team :)
RunThrough kit is sooooooo good
RunThrough kit is sooooooo good. Especially their shorts.
The perfect elasticity of the inner shorts, good pockets and sturdy material. Winners 💪🏼
April 27, 2026
Unprompted review
Reply from RunThrough Kit
Hello Ian, thanks for sharing your thoughts on our shorts - they are a staple piece of kit for us runners! I hope they have been on many an adventure and best of luck for your future running endeavours :)
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