Safety Restore Reviews 

327
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast turnaround times and the highly dedicated professional staff who handle intricate repairs efficiently. Many individuals note that customized products such as seatbelts and electronic modules are delivered promptly, working exceptionally well and perfectly matching their initial expectations. Some reviewers were not happy with communication issues and persistent delays when trying to reach customer support for timely assistance. Consumers also mentioned occasional instances where specific repair instructions were completely overlooked, or where returned items required extra adjustments and additional return shipping before finally functioning properly.

What people talk about most

Service

Clients share satisfaction on service, frequently praising the extremely fast turnaround times and friendly,... See more

Product

Users describe positive interactions with product, noting that parts worked as expected and resulted in a... See more

Staff

Consumers find staff to be positive, highlighting honest and dependable team members who are very friendly... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing satisfaction as consumers... See more

Response time

Customers had positive experiences with response time, frequently praising the fast service and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Several years ago, I wanted to get my seatbelts for my 1981 VW Rabbit Pickup rewebbed- to match the color of the new interior I wanted to install, as a sideline to the full on restore I had planne... See more

Company replied

Rated 5 out of 5 stars

Safety Restore team always takes care of our needs even when we make the mistakes of which service or what we actually need done. The new flat pricing also works great and keeps all the guess work out... See more

Rated 5 out of 5 stars

They provided the service I requested within the time frame stated with no drama, no issues - the result was a fully restored product. I would recommend to anyone seeking any sort of seatbelt related... See more

Rated 5 out of 5 stars

always quick to respond, even if a call is missed-they are quick to return a response... excellent quality of work, no issues with their service to the seatbelts we send. excellent turnaround times, i... See more

Company replied


Company details

  1. Automotive Repair Equipment Wholesaler

Written by the company

National leader in post-accident restorations specializing in seat belt repairs and SRS airbag module reset services. We also provide seatbelt webbing replacement, custom color seat belts, classic car & dog chewed seat belt restoration!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

327 reviews

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No recent history of asking for reviews

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4.6

All reviews

(327)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Like new performance…

I had safety restore repair a seatbelt tensioner/retractor for me and they did a great job on the repair. Overall I am very satisfied with the service they performed and would highly recommend them and use them again

October 13, 2026
Unprompted review
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Rated 1 out of 5 stars

I used Safety Restore to reset the SRS…

I used Safety Restore to reset the SRS module and service the seat belt components from my Acura MDX after an airbag deployment. Unfortunately, I would not use this company again.

After receiving and reinstalling the supposedly reset SRS module, the vehicle still reports F4-11 as a permanent DTC. The Acura factory service manual specifically identifies F4-11 as an airbag and/or tensioner deployment-recorded DTC, which is exactly the type of crash data I paid to have reset.

I contacted Safety Restore looking for information about what had been found and what work had actually been performed. I was eventually referred to management and was told that they do not provide before-and-after reports documenting the condition of the components or the work performed. Management explained that their module-reset process accesses the EEPROM directly and writes a factory baseline, but there is no report provided to the customer documenting the original EEPROM condition or verifying the result afterward.

Their proposed solution was to send the module back. However, their policy only allows a very short period for this, and the customer is responsible for shipping the module back and paying return shipping again. In a collision repair project, two weeks is not much time to receive the components, reinstall everything, complete enough of the vehicle to test it, diagnose remaining faults, and discover that the original problem may not have been resolved.
My biggest issue isn't simply that a problem remained. Problems happen. It's the combination of no before/after documentation, no diagnostic report, a very short rework period, and additional shipping costs to have the original work checked again.

I now have an SRS module displaying the same permanent deployment-recorded fault I paid to have removed, and I have no documentation showing what was originally found or what was changed. Based on my experience, I will use a different company for future SRS module and seat belt work.

September 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Honest

Honest, dependable staff. They will get you right! Quick turnaround on their services as well!

September 10, 2026
Unprompted review
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Reply from Safety Restore

Thank you so much for sharing Filipp!

Rated 5 out of 5 stars

Great company

Great company, guys are very friendly and easy to deal with, know exactly what they are doing, I didn’t have to explain much.

September 27, 2025
Unprompted review
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Reply from Safety Restore

Thank you Romeo!

Rated 5 out of 5 stars

Great company!

Great company!
Thanks for your service!

September 15, 2026
Unprompted review
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Reply from Safety Restore

Thank you so much for taking the time to share this Joni! Means more than you know.

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Rated 5 out of 5 stars

always quick to respond

always quick to respond, even if a call is missed-they are quick to return a response... excellent quality of work, no issues with their service to the seatbelts we send. excellent turnaround times, it usually takes us longer to remove and reinstall than it takes them to refurbish

September 23, 2026
Unprompted review
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Reply from Safety Restore

Thank you so much for shaing Russ! We really appreciate it.

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Rated 5 out of 5 stars

Great company to work with

The process was simple and the end result was great. I hadn’t used them before but I needed a solution for my vehicle. They had them done very quickly and let me know the progress along the way. Would highly recommend using them. I will use them again when needed.

May 1, 2026
Unprompted review
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Reply from Safety Restore

Thank you so much for sharing!

Rated 5 out of 5 stars

Safety Restore- Above and Beyond Expectations

Several years ago, I wanted to get my seatbelts for my 1981 VW Rabbit Pickup rewebbed- to match the color of the new interior I wanted to install, as a sideline to the full on restore I had planned. Safety Restore did an outstanding job for the money and had a very quick turnaround…(I wish my friend doing the bodywork and paint had been as quick- THAT wait was more than a couple years).
The belts set on my shelf waiting…
This past month, everything came together and when I went to install the belts and retractors- I discovered the buckles (which were later model I provided) faced the wrong direction in relation to latch sides. I contacted Safety Restore- was told to return the belts and they would take care of it.
To my surprise, they not only completed the job in less than a day— they PAID return shipping and didn’t charge me a cent! Absolutely amazed— Safety Restore did a first rate job well above and beyond expectations—- A++++

September 17, 2026
Unprompted review
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Reply from Safety Restore

Thank you so much for taking the time to share this. Reviews like yours go a long way and truly mean more to us than you know, especially in a world where people are often quicker to criticize than to share an honest, positive experience. We’re incredibly grateful for your trust in Safety Restore, even after all these years!

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Rated 5 out of 5 stars

Great service

Great service, fast turnaround! Will definitely be ordering again.

August 27, 2026
Unprompted review
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Reply from Safety Restore

THANK YOU FOR SHARING JACK!

Rated 5 out of 5 stars

Had my seatbelts done by safetyrestore…

Had my seatbelts done by safetyrestore and color change for my rs7 and I wouldn't recommend anyone else!! Fast turnaround easy to work with! Highly recommend!

June 10, 2026
Unprompted review
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Reply from Safety Restore

Thank you so much for sharing Roman! We appreciate your business. Enjoy the RS7!

Rated 5 out of 5 stars

Safety Restore in Westfield

Safety Restore in Westfield, Massachusetts, exceeded my expectations! I had my Porsche’s seatbelts changed to red, and the results look absolutely stunning. The color complements the interior perfectly and gives the car a striking, custom finish. Based on my experience, they deserve to be called the number one seatbelt repair and customization company in the world. I couldn’t be happier with the transformation and would recommend them 100%!

September 11, 2026
Unprompted review
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Reply from Safety Restore

Thank you so much for the kind words Sergey!

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