Saj Electric Reviews 

The product itself if quite good but the installation was a bit of a nightmare, back and forth with where the battery could go and very bad communication on the advantages/disadvantages of upgrading my solar panels.
Even worse, after installation technical support is shameful. At first, response times were excellent and then they just stopped responding. Still no solution to the problem. Ridiculous.

Worst company for after sales support.

Finally after 19days i got a reply/help from Customer support regarding a problem with the new Elekeeper app 5.03. My battery was not discharging and this had to do with some firmware update which did not update automatically and caused a conflict.

Happy that its working now and increased the rating for SAJ. They can improve alot with their customer support.

Worst experience ever. Poor material and post sales absent. Warranty is a scam and no solutions to the problems are provided. Avoid this company!

as a solar battery installer i can say with 100% certainty that this is the worst company for after sales support if threes an issue. avoid this brand like the plague or just throw your money away rather than buying this garbage because itll be a more enjoyable experience.

Had an issue getting my inverter to access overnight lower cost electricity to fill my battery during the night. One call later with Larry from technical and the issue was sorted. Absolute legend.

I have over 3 years experience of a domestic system using SAJ batteries and inverter, combined with solar panels and an EV car. There were significant initial problems caused by inadequately trained installers from another company. SAJ Support Engineers were outstanding in quickly identifying the problems and personally rectifying them at no cost. This included significant times at my house out of normal hours to fix the hardware installation. Subsequently, their engineer Larry Aare has helped further by recommending a good installation company for an extra battery and then setting the SAJ control App to optimise my battery cycling. I now have a system that is providing all my domestic power, including water heating plus EV charging at approximately zero annual cost. I wish all companies gave this level of efficient service and ongoing support. Dave B

Larry kindly came and sorted out our panels, he was courteous, efficient and kind.

Larry, the engineer who visited us, was polite, skilful and knowledgeable.We are very pleased with the work which he has done on our system.

I tried to contact SAJ for solving problems including a simple firmware update. They just never respond. Never. The date below? That was the 5th time of so.

I've a less-than-year inverter from SAJ and it worked very well untill I've reported to them that some time the inverter load the batteries using the power line and not the solar panels.
After that, they have updated the firmware of my inverter and the firmware of my batteries.
After that the inverter loads the battery up to 75% and discharge them up to 40%, and for me is not correct.
I've signalled this to SAJ but they refuse to answer.
I really trust SAJ, for me they have great products, but I'm really disappointed for this lack of information.