Saltrock Clothing Reviews 

26,405
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 6,246 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly friendly and helpful staff across different store locations, making every in-person visit a truly pleasant interaction. Consumers are also very impressed by the fantastic clothing quality, beautiful seasonal designs, and brilliant prices available during sales. Shoppers regularly highlight the fast and reliable online delivery service that brings purchases safely to their doors. However, some customers also noted minor issues regarding shipping updates and occasional delivery delays from postal services. A small number of buyers expressed disappointment over unexpected fabric wear after washing or missing digital receipts.

What people talk about most

Product

Clients share positive opinions on product quality, praising the soft, well-made designs and excellent... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness and approachable... See more

Quality

Customers consistently note positive experiences with quality, praising the soft materials, original designs,... See more

Price

Reviewers highlight positive aspects of price, consistently mentioning affordable costs and brilliant... See more

Delivery service

Consumers find delivery service to be efficient and prompt. Reviewers frequently highlight that orders arrive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went back to Berwick for a family holiday again and popped into our favourite clothes shop there. I love Salt Rock clothing, as do the rest of the family, so got some great new additions. The staff at... See more

Rated 5 out of 5 stars

Very friendly staff. Delighted id bought another saltrock small front back pack to replace my old one of 6 years! Lasted well . Inside pockets worn eventually, but loved it so much, bought another one... See more

Rated 5 out of 5 stars

Love this dress, cotton, flows to keep cool in the heat. Great material. Great with denim jacket in evenings, fits really well. Have the trousers in this material too. Love your clothing Staff ar... See more

Rated 5 out of 5 stars

Arrived very quickly, delivered by Amazon logistics. Sweatshirt and t shirt look very good quality, colour is as it looks in pictures. Happy with this purchase and customer service.



Company details

  1. Activewear Store
  2. Bags and Luggage Store
  3. Children's Clothing Store
  4. Clothing Store
  5. Men's Clothing Store
  6. Sunglasses Store
  7. Women's Clothing Store

Written by the company

Today the Saltrock family is stronger than ever, sharing the surfing ideal with the people from the surfing community and those outside with the same values and attitudes. Still run by some of the original team, we design for the lifestyle we love - fun, creativity and laughter is the lifeblood of Saltrock. We love the British coastline and all it has to offer, we're passionate about having the freedom to express ourselves and we surf until the sun goes down (when we get the chance!). Saltrock is a true British success story proving that with imagination, a great team and a strong will to succeed, anything is possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

26K reviews

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4.9

All reviews

(26,405)

5,681 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Coat, Great Value

Bought a waterproof coat in sale down from £120 to £30. Was sceptical but Saltrock is usually reliable with regard to quality. When it arrived I was very pleasantly surprised - great coat, great value.

August 8, 2026
Rated 5 out of 5 stars

Fantastic quality at a great prices.

Really great quality ,designs and good value,the cotton washes well. sizes are on the generous side,and can vary from item to item so worth checking. Latest order two tees were huge and one fine but all stated large,if it says loose or slim that would be expected but it was obviously just down to the style ? Having said that,the whole family love their stuff !

August 6, 2026
Rated 2 out of 5 stars

I attempted to return 2 items

I attempted to return 2 items in the shop in Exeter with valid email, order code and items tagged and in wrapping. Both items too small. Staff member was initially helpful but unable to process request due to IT issue. Senior member call who was not helpful and kept on stating could not refund as unable to locate order on the system even with email order code, items in new, unopened conditions, waiting my time and still having unusable items as they refused to refund there advising to come back when IT system working or send back. Very unhelpful and not necessarily, that could have been refunded with evidence I had of on line purchase

August 7, 2026
Rated 5 out of 5 stars

Salt rock Paignton 10/10

The store was well presented and offers all on display the assistant found a great hoodie for my grandson and some t-shirts for me. The lady that served us was very polite and friendly great smile with a bit of banter she should be thanked as a valued member of staff. The quality of the items are fantastic hard-wearing and washable and I will say again the service was 10/10

August 7, 2026
Rated 5 out of 5 stars

Man's Jumper

Saw a lovely jumper in the sale in the Saltrock shop Berwick-upon-Tweed but it was too large (only one left in stock) so I ordered the correct size online. It was delivered very quickly.

August 7, 2026
Rated 3 out of 5 stars

Don’t sacrifice quality

I have shopped in salt rock since its early days when it was just in Cornwall,I do feel the quality of a lot of the men’s clothing has gone down Mainly tee shirts properly do to market pressure. I still like to have a look in whenever possible but as an ageing man 63 there’s not always something for me ! Fat face /white stuff are often my shops of choice

August 6, 2026

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