Saltrock Clothing Reviews 

26,568
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 6,239 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the clothing is top quality, extremely comfortable, and consistently offers fantastic value for money across a wide range of attractive designs. People also love the exceptionally friendly and helpful staff in the physical stores who make shopping a truly wonderful experience for everyone. Some reviewers were not happy with occasional product flaws or unexpected quality defects upon receiving their purchases. A few consumers noticed frustrating issues such as noticeable fading colors after washing, marks on garments, or accessory parts breaking during use.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great clothing choices, soft... See more

Staff

Clients share positive opinions on staff, frequently describing workers as welcoming, polite, and very... See more

Quality

Customers had positive experiences with quality, often highlighting that items are well-made, durable, and... See more

Price

Reviewers highlight positive aspects of price, frequently mentioning fabulous sales and great bargains.... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt and efficient shipping times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Whilst on holiday we popped into salt rock , the staff were welcoming, our dog was allowed into the shop rather than sitting outside with one of us. The store was well set out with good variety , and... See more

Rated 5 out of 5 stars

The clothing is top quality so worth every penny Aslo they had some amazing discounts at the store in worthing. The staff were very friendly and helpful, so when all said and done. /Great... See more

Rated 5 out of 5 stars

The store was well presented and offers all on display the assistant found a great hoodie for my grandson and some t-shirts for me. The lady that served us was very polite and friendly great smile wit... See more

Rated 5 out of 5 stars

Really great quality ,designs and good value,the cotton washes well. sizes are on the generous side,and can vary from item to item so worth checking. Latest order two tees were huge and one fine but a... See more



Company details

  1. Activewear Store
  2. Bags and Luggage Store
  3. Children's Clothing Store
  4. Clothing Store
  5. Men's Clothing Store
  6. Sunglasses Store
  7. Women's Clothing Store

Written by the company

Today the Saltrock family is stronger than ever, sharing the surfing ideal with the people from the surfing community and those outside with the same values and attitudes. Still run by some of the original team, we design for the lifestyle we love - fun, creativity and laughter is the lifeblood of Saltrock. We love the British coastline and all it has to offer, we're passionate about having the freedom to express ourselves and we surf until the sun goes down (when we get the chance!). Saltrock is a true British success story proving that with imagination, a great team and a strong will to succeed, anything is possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

27K reviews

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4.9

All reviews

(26,568)

5,823 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good products, always happy

The customer service was very good and the staff were polite and understandable.
The quality of the salt rock clothing is up-to their usual good standard and they give treats to my dog when I bring him in.

August 13, 2026
Rated 1 out of 5 stars

I had the worst experience with their…

I had the worst experience with their customer service. The jumper I bought was faulty so ive emailed them and they didnt even apologised but only asked to send it back and sent a link to their return policy. I didnt hear from them for a week so I reached out and they told me to wait for 7/10 working days and get in touch again if I wouldn't hear from them by then. 10 working days have passed and i reached out as nobody contacted me. I got the same response, saying that refunds were being processed within 7/10 working days and to reach out if I wouldn't hear from them by then. I replied saying that they didnt even read my email otherwise they would have known that the 10 days were already passed and that at this point I'd like a refund. They didn't even replied but I got an email saying my jumper was on its way, when all I wanted was a refund. To be honest, I was very disappointed by their customer service and I wont purchase again from them, even though I have been a customer for years. I dont recommend purchasing from then because if you have an issue they're not helpful at all.

August 5, 2026
Unprompted review
Rated 3 out of 5 stars

Sizes are way out

The clothes are wonderful but some of your sizes are way out.
My grandsons are 11 and 7 but not very big so I bought 7-9yr old trunks and boxers. Both are massive on them. I’ve had to take in about three inches on both pairs of trunks and both pairs of boxers!!!

August 13, 2026
Rated 3 out of 5 stars

Sweater covered in fluff n debris

One of the sweaters I received is covered in fluff and debris! I was advised to just wash it. Who wants to buy a garment as a gift and need to laundry it? More care needs to be given to the condition of items prior to dispatch.

August 12, 2026

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