Sanders & Sanders Ltd. Reviews 

62
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the outstanding product value, reasonable pricing, and overall business dedication. Customers frequently highlight the exceptional product quality, traditional British craftsmanship, beautiful leather materials, and remarkably comfortable daily fit of the footwear. Many buyers also express great satisfaction with the prompt delivery service, secure packaging, and exceptionally helpful customer assistance warmly received. However, some people mentioned that purchasing shoes online can occasionally present minor sizing challenges requiring straightforward product exchanges. Consumers deeply appreciate the timeless classic style, yet a small group noted that international shipping and unexpected related fees can sometimes prove expensive.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, frequently praising the well-made shoes, fast... See more

Quality

Customers consistently note positive experiences with quality, highlighting the incredible craftsmanship,... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting super fast shipping and... See more

Service

People report positive experiences with service, frequently describing the overall assistance as first class... See more

Price

Customers had positive experiences with price, frequently highlighting reasonable costs, great sales, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got two pair of shoes on sale at -50% from Sanders & Sanders. They were shipped Express. Goods declaration was handled by shipper and package arrived in 2 days from UK to Denmark. The shoes arrived... See more

Rated 5 out of 5 stars

Great boots I have about 6 pairs of your hi top boots good quality well made and good price next time I am in London I will pop in and try one of your different style chuka boots cheers

Rated 5 out of 5 stars

Buying footwear online can be tricky, not so with Sanders. The website has helpful information about sizing etc giving the buyer confidence in their choice. Excellent product and rapid delivery. M... See more

Rated 5 out of 5 stars

I ordered a pair of boots & unfortunately they didn't fit. I live locally so I asked to drop them off, at which they offerred to exhange them for a pair that did. They did find a pair that fitte... See more


Company details

  1. Shoe Factory
  2. also in
  3. Boot Store
  4. Fashion Accessories Store
  5. Footwear Wholesaler
  6. Shoe Store
  7. Tuxedo Shop

Written by the company

For five generations, our family has been dedicated to crafting the finest footwear. Rooted in tradition and driven by innovation, we blend time-honoured techniques with premium materials to deliver footwear that stands the test of time. Every pair tells a story of heritage, craftsmanship, and a commitment to quality that’s been our hallmark for over 150 years.


Contact info

4.8

Excellent

TrustScore 5 out of 5

62 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(62)

62 reviews in the last 12 months

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Rated 4 out of 5 stars

The experience l had with sanders…

The experience l had with sanders &sanders was very positive the suede shoes were very well made indeed the shoes sizes were true too size and so comfortable to wear very pleased with my purchase

September 22, 2026
Rated 4 out of 5 stars

Great service

Great service, shoes were sent quickly. They were a gift and recipient loves them.

Was unexpectedly charged an extra $70 for "tariffs and fees" by the shipping company that I was no aware of before buying the shoes.

September 23, 2026
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Rated 5 out of 5 stars

All around excellence

Great quality shoes and associated products. Fast delivery. Also brilliant service in the store in London when I exchanged for a different sized shoe.

August 28, 2026
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Rated 5 out of 5 stars

Excellent shoes and great customer service

I had a query about delivery and I received a response from Gemma which was swift, courteous and answered all my questions. I try to only buy Northants manufactured shoes but have not purchased from Sanders and Sanders before. The shoes are very well made and I put a high value on good customer service. Some manufacturers make very good shoes but let themselves down on service (will remain nameless!) - Sanders and Sanders have excelled in both respects.

September 1, 2026
Rated 5 out of 5 stars

Excellent buying experience

I got two pair of shoes on sale at -50% from Sanders & Sanders. They were shipped Express. Goods declaration was handled by shipper and package arrived in 2 days from UK to Denmark. The shoes arrived well packaged and in perfect condition. I found the craftmansship and quality amazing for the price. I would definitively recommend!

September 1, 2026
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Rated 5 out of 5 stars

Sanders is the easy shoe shop!

Dealing with Sanders is like buying from a family shops. It’s a personal experience with products you can trust. Everything you want when spending quite a bit on some shoes.

August 27, 2026

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