Saveday Reviews 

15
•
TrustScore 3 out of 5

3.0

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Company details

  1. Business to Business Service
  2. also in
  3. Investment Service
  4. Retirement Scheme Provider

Written by the company

Saveday is 401(k) solved! Our retirement benefits plans are astonishingly convenient to start, simple to use, and wildly affordable for small to medium businesses. Plus, we offer SOC 2 compliant 360-degree integration with most major payroll providers and banking institutions.


Contact info

3.0

Average

TrustScore 3 out of 5

15 reviews

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1-star

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3.0

All reviews

(15)

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Rated 1 out of 5 stars

Terrible Customer Service

This a business with a terrible customer service record. They have ZenDesk to manage customer service tickets with a promise to get back to you within 24 hrs. It's been 10days (240hrs - from Jan 7 to Jan 17)) since I opened my ticket with no absolute response to my inquiry as an actual customer. There is no valid phone # to contact them either. What a terrible approach to build up your business reputation!! Next, I'll file a complaint with BBB for it to be added to their dismal record.

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Small Business Director

We are very pleased. Saveday made the experience very easy and continues to provide great support. We were very excited to learn how we as a small business could bring a 401K to our staff and it not bog us down financially as owners. I highly recommend!

August 7, 2024
Unprompted review
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Reply from Saveday

Thank you for the good words Mrs. Parker!

Rated 5 out of 5 stars

RN,I

Easy to use, our employees have had no issues accessing funds.

August 5, 2024
Unprompted review
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Rated 5 out of 5 stars

Highly recommend SaveDay

Very easy to use dashboard for setting up a small biz 401K. No reason every company shouldn't have a 401K program for their employees when it's this easy.

February 13, 2024
Unprompted review
Rated 1 out of 5 stars

Stay far away. Legit financial businesses don't use spam to advertise.

I run a non-profit gym with zero employees, and received this spam comment today through our online enrollment form:

"At SaveDay, a 401(k) is easy to set up or transfer, easy to understand, and easy to manage. There is absolutely no cost to set up a 401(k) plan with us or switch from your current provider. We don’t hide extra fees in the small print, our investments are smart, transparent, and grow freely. In other words, we save you money! We integrate with any payroll provider and can have you up and running before your next payroll. May I send you our performance review? Sincerely, Shannon Summers Business Development Officer (512) 957-6674 Respond with stop to optout."

While Googling the phone number to find out who this is, I discovered more spam comments on other sites from both Shannon and
"James Merrill Business Development Officer (512) 957-6674"

May 13, 2022
Unprompted review
Rated 2 out of 5 stars

Be very careful of this company with…

Be very careful of this company with your money! I'm not sure that they are a functioning business, and should not be trusted with you hard earned money! They need to be investigated immediately!!!!!

December 2, 2021
Unprompted review
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Reply from Saveday

Hi Michael,

Your request is being processed as quickly as possible and within the appropriate timeframe, which is outlined in your employer's plan agreement.

We kindly ask that you remove your review as SaveDay executed your request exactly per IRS rules, and as stated in your 401(k) plan documents. 

Rated 5 out of 5 stars

After evaluating several options for…

After evaluating several options for offering a 401k to our employees, I was so happy to find SaveDay! As a small business, it can be difficult to compete with the benefits packages that larger companies can offer, but it's still important to us to make our business as desirable place to work and let our employees know that we care about them. SaveDay offers an amazing way to provide a great benefit at no cost to the company. Most 401k plans are costly to administer, but SaveDay completely removed that barrier for us. After speaking with several very helpful team members I quickly realized that there was not a single reason to keep looking for other options. They have made integrating with our current payroll provider seamless and I couldn't be happier.

August 12, 2021
Unprompted review
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Rated 1 out of 5 stars

Never would I trust these fools

Never would I trust these fools! These i DOITS want even unsubscribe my email that they continue to harass me through. I’ve asked and called and continue to be ignored. If they can’t handle such a simple request then I definitely would not trust them with my hard earned money!

August 11, 2021
Unprompted review
Rated 1 out of 5 stars

Horrible service, what a scam!

Requested a 401k distribution to close on a house. Was told it takes 2-3 weeks for what should be a simple ACH transaction.

There’s no public phone number to call. The chat bot on the website still had an OOO reply from a holiday that was months ago. When I did fill out an email request and receive a number to call, the auto answer just says “there’s no one available to take your call”.

Another week goes by and only half of the funds get distributed to my account.

What a scam of a company. For a business that holds significant amounts of people’s money, this should be illegal.

July 9, 2021
Unprompted review
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Reply from Saveday

Chris,

When you choose to take an early distribution from a 401(k), investments must be sold and the IRS requires the taxes and penalties be withheld. This regulated process typically takes about 3 weeks to complete. 

SaveDay received your email requesting distributions from both your Roth and Traditional accounts on June 24. It was immediately initiated; the process was completed quickly with ACHs going out on July 7 and July 12 to your bank.

We kindly ask that you remove your review as SaveDay executed your request exactly per IRS rules, and as stated in your 401(k) plan documents. 

Rated 5 out of 5 stars

Great service

Great service!

SaveDay has done a good job of being responsive and helping with issues when I needed. I was using Guideline before, and they didn't allow for any accommodations to adjust for our circumstances, and it was a bad experience. I've enjoyed using SaveDay and I think it's been a good thing for our company and employees. I do wish we had a bit more flexibility in investment options, though. I hope that's in their product roadmap!

December 23, 2020
Unprompted review
Rated 5 out of 5 stars

SaveDay saves the day: Low-cost 401(k) provider with top-notch support.

SaveDay, in our eyes, is the best 401(k) provider on the market for one fantastic reason: Their technology and fee structure means employers spend nothing to set up and maintain the plan, and employee accounts have a negligible AUM fee that is lower than that of most 401(k) providers. Compared to other "discount" 401(k) providers -- and we looked at many -- SaveDay's bargain almost sounds too good to be true. But, happily for us, it is true.

With SaveDay, we can actually provide 401(k) accounts to college students in temp summer jobs, giving them a beautiful head start on retirement saving at zero cost to us as the employer. As another reviewer put it, what we save in fees we can now spend toward a company match for our employees. Plus, we don't have to worry about excessive fees overwhelming the value of a small initial account size. Can you imagine paying $8 per month at a "discount" 401(k) provider to maintain a tiny $100 retirement account for a temp employee? Who wants to pay 8% per month in fees? The math means most businesses will only offer 401(k)s to full-time salaried employees, while part-time and seasonal employees are left out. But SaveDay's AUM fee on a temp employee's tiny $100 account is about 3 cents per month, far less than a typical mutual fund. This cost structure is a game-changer for small businesses and, more importantly, for small-business employees, especially part-time and seasonal workers. SaveDay is shifting the entire ballgame in favor of the little guy.

Even so, we were admittedly a little hesitant to sign up. Because of the low cost, we were expecting a low level of service, but we could not be more wrong. Our biggest surprise was the level of detailed attention that we received from SaveDay when setting up the plan, which one of their experts customized to our highly particular desires. After that, the same contact person proactively reached out to help us set up our initial contribution processing. We didn't actually need that help because SaveDay's online system is so easy to use, but it was nice to have a friendly expert available to call or email at a moment's notice. We have now been working with SaveDay for six months since our initial contact, and we couldn't be more pleased. Support has been phenomenal. Funding has been seamless and fast. Employees have direct login access to their accounts and allocations. Everybody is saving. Everybody is happy.

SaveDay might be a hidden gem today because of its (relative) newness on the market, but mark these words: SaveDay will become one of the biggest names in an industry that is overdue for some much-needed disruption. Just watch!

May 12, 2020
Unprompted review
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Rated 5 out of 5 stars

Great 401(k) plan! Why don't more people know about SaveDay?

We had been wanting to start a 401k plan for years and never found a low hassle, reasonably priced option until stumbling upon SaveDay. SaveDay's 401k plans have no cost the business at all and employees who chose to enroll are charged less than 1/2 % a year. Plus since we didn't have to pay SaveDay, we could offer a better company match too. Service has been good and the experience is all online. The website is easy to navigate and has everything I expect and more. We use QuickBooks and SaveDay works well with them.

January 13, 2020
Unprompted review

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