SCHIESSER Reviews 

Reply from SCHIESSER

17 hours ago

Hello,

Thank you for taking the time to share your feedback with us.

On behalf of SCHIESSER GmbH, we would like to sincerely apologize for the negative experience you have had with your underwear. Providing high-quality products and ensuring customer satisfaction have always been among our highest priorities. Feedback such as yours is extremely valuable, as it helps us identify potential product issues and continuously improve our products.

We are pleased to hear that you were satisfied with the fit, material, and discreet design of the underwear. However, we are very sorry to learn about the issues you experienced with lint after washing and, in particular, with the label on the inside of the elastic waistband. We understand how uncomfortable and frustrating this must be, especially when it affects the comfort and wearability of the product.

Please be assured that we will forward your feedback regarding the glued label and the resulting irritation to our product and quality teams for further review.

If you are not satisfied with the product, you are welcome to make use of our return service. You can find all relevant information here: https://www.schiesser.com/returns/. Should you have any questions, our customer service team will be happy to assist you. You can contact us via email at kundenservice@schiesser.com or by phone at +49 800 723 78 11.

We are constantly striving to improve and therefore greatly appreciate your feedback.

We hope to have the opportunity to welcome you again in the SCHIESSER online shop in the future.

We wish you a wonderful day.

Kind regards,
Your SCHIESSER Customer Service Team

Reply from SCHIESSER

Aug 4, 2026

Thank you for your feedback.

We are sorry to hear that you are not satisfied with the quality of the products. Providing outstanding quality and ensuring customer satisfaction have always been our highest priorities.

For this reason, it is very important to us to continuously improve and carefully analyze and address any issues that may arise. We truly value your feedback and will share it with our team so that we can continue to enhance our quality standards.

If you have any questions or would like to discuss your concerns in more detail, please do not hesitate to contact our customer service team, who will be happy to assist you. You can reach us by email at kundenservice@schiesser.com or by phone at 0800 723 78 11.

Thank you again for taking the time to share your thoughts. We hope to welcome you back to the SCHIESSER online shop soon.

Kind regards,
Your SCHIESSER Customer Service Team

Reply from SCHIESSER

Aug 4, 2026

Hello,

Thank you for taking the time to share your feedback.

We are very sorry to hear about your recent experience and the delay regarding your refund. Please accept our sincere apologies for the inconvenience.

We are currently receiving a high volume of customer inquiries and are processing all requests as quickly as possible.

We appreciate your patience and thank you for bringing this matter to our attention.

Kind regards,
Your SCHIESSER Customer Service Team

Reply from SCHIESSER

Feb 2, 2026

Good day,

Thank you very much for getting back to us. We’re sorry to hear that you are not satisfied with the quality of the product. Providing top‑quality items and ensuring customer satisfaction has always been our highest priority. That’s why it is extremely important to us to continuously improve and thoroughly analyze and correct any issues that may arise, so we can remain true to this commitment.
Your feedback is very important to us, and we will forward it to our team to ensure that we can continue to improve our standards.
Thank you again for your message. We hope to welcome you back to the SCHIESSER online shop soon!

Kind regards,
Your SCHIESSER Customer Service

Reply from SCHIESSER

Aug 12, 2025

Hello,

Thank you for taking the time to leave us positive feedback!

Our top priority is to have satisfied customers who are happy with our products and quality! We are therefore delighted to receive your review and hear that you are satisfied with our online shop!
We will continue to strive to maintain this standard and improve continuously.

We look forward to your next visit to our online shop!
Have a wonderful day!

Your SCHIESSER Customer Service

Reply from SCHIESSER

Feb 6, 2025

Hello,
We can't thank you enough for taking the time to share your positive feedback with us! We're thrilled to hear that you're enjoying our service and that you're satisfied with our offerings. Your rating and feedback are incredibly important to us, and we're delighted to see that we've met your expectations. We're committed to maintaining this standard of excellence and continuously improving to ensure your experience with us is nothing short of exceptional. We can't wait to see you again in our online shop soon!

Wishing you a wonderful day!
Your SCHIESSER customer service team

Reply from SCHIESSER

Jun 27, 2024

Dear N. Zoltán,

Thank you so much for your positive feedback!

We are delighted to hear that you are pleased with our products. At SCHIESSER we believe high quality is essential for success customer satisfaction!
We will do our utmost, to ensure this standard won't change in the future!

We appreciate your support and feedback!

Wishing you a wonderful day, and we look forward to welcoming you to our shop.

Best regards,
SCHIESSER Customer Service