Scriptcase Reviews 

Very poor customer service and disappointing refund handling.

My experience with Scriptcase support and sales was extremely frustrating. Instead of taking responsibility and helping resolve the situation fairly, they focused on internal procedures, ticket rules, and technicalities.

The communication felt defensive, repetitive, and not customer-focused. I did not feel that my case was reviewed with fairness or common sense.

Based on my experience, I would not recommend Scriptcase to anyone who expects professional after-sales support, flexible customer service, or a fair refund process when something goes wrong.

Very disappointing experience overall.

The latest version of Scriptcase that I am using, has new analytical features such as the heat map in which I am able to identify trends and patterns. This makes me able to discover correlations in data sets. I am happy using this software.

The solution has a very good learning curve, you can build web solutions quickly, collaboratively, securely and integrated. It connects to several databases and can greatly speed up the entire prototyping and final development phase of a system.

They used to have good customer service but I have two issues(Bug) with their product in last one month and they keep ignoring me. I am waiting for a simple respond from Tristan Holder. He just left the chat and ignored without saying anything. This happened two days ago as well.
Their customer service is very bad now. I hope they fix their issue. I already paid for the Gold Support and paid for several licenses. If they act like this, they will lose all their customers