SDK - Süddeutsche Krankenversicherung a. G. Reviews 

727
•
TrustScore 3 out of 5

3.1

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Company details

  1. Health Insurance Agency

Written by the company

Gesundheit? Unsere Herzenssache. Als Gesundheitsspezialist schreiben wir seit über 90 Jahren Geschichte als Versicherung. Und als Arbeitgeber. Der Einsatz unserer Mitarbeiter und unsere Erfahrung helfen uns dabei einen guten Job zu machen. Das geht nur mit starken Persönlichkeiten. Wir sind in einem der größten Wachstumsmärkte, der Gesundheitsbranche, unter den 15 größten privaten Krankenversicherungsunternehmen in Deutschland. Mit über 650.000 Kundinnen und Kunden, 800 Mitarbeiterinnen und Mitarbeitern und über 810 Millionen Euro Beitragseinnahmen. Als Gesundheitsspezialist unterstützen wir unsere Privat- und Firmenkunden mit umfassenden Produktlösungen und kompetenter Beratung: fair und unkompliziert. Dafür bekommen wir regelmäßig Auszeichnungen von renommierten Wirtschaftsmagazinen und führenden Rating-Unternehmen. Impressum: https://www.sdk.de/impressum/


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3.1

Average

TrustScore 3 out of 5

727 reviews

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Replied to 86% of negative reviews

Typically replies within 1 week

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3.1

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(727)

198 reviews in the last 12 months

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Rated 1 out of 5 stars

The worst dental insurance

The worst dental insurance! Everything is difficult when dealing with SDK. Communication is by post only, never by email. So it takes forever to get an answer. No English agents available. Very old way of working. The next downside is that so far they require additional clarification and information for every refund. In my case for a simple root canal treatment reimbursement is ongoing correspondence taking more then 3 months and still not resolved!

December 1, 2022
Unprompted review
Rated 2 out of 5 stars

I have been insured for over 13 years…

I have been insured for over 13 years with SDK and paid premiums worth over 60,000 EURO in this period. Generally thing have worked worked although premiums price increase appear recently to be above inflation year on year. I don't claim much as fit health man however I made claim on some medications approx 100 euro last year which was very complicated for me to claim back and in the end gave up as my emails and communications were ignored through automated responses and help desk did not seem want to help. I will consider new insurer for 2023 before locked into a recurring expense contract after September, just slightly better customer service would have made big difference.

April 30, 2022
Unprompted review
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