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SECRET LIPS Reviews 

560
•
TrustScore 3 out of 5

3.0

Beauty Product Supplier
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Company details

  1. Beauty Product Supplier

Written by the company

Secretlips ist die Lip-Care-Marke für sichtbar vollere und gepflegte Lippen. Mit dem LIP BOOSTING SYSTEM aus Roller und Serum setzt Secretlips auf innovative Wirkstoffe wie Volulip® und eine einfache Anwendung ohne medizinischen Eingriff. Heute ist Secretlips eine Untermarke von HiGHLASH – einer der führenden Lash- und Beauty-Brands im DACH-Raum. Mit über 1.000.000 Kundinnen und Kunden, mehr als sieben Jahren Markterfahrung und zahlreichen namhaften Kooperationen steht HiGHLASH für hochwertige Beauty-Produkte, Innovation und eine starke Community. Durch die Übernahme verbindet Secretlips seine bewährte Produktidee mit der Erfahrung, Reichweite und Qualitätsorientierung von HiGHLASH.

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3.0

Average

TrustScore 3 out of 5

560 reviews

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3.0

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(560)

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Rated 1 out of 5 stars

I gave the lowest rating because the…

I gave the lowest rating because the product arrived defective (the serum does not come out of the syringe, as if it were not there or if the syringe was defective) and despite my reports and the "promise" to return the compromised product to me today after about a month nothing has been sent to me yet. Friendly operators but I was very disappointed.

February 23, 2021
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Reply from SECRET LIPS

Hallo Antonella,

auf Grund der hohen Nachfrage nach unseren Produkten sind wir aktuell ausverkauft.
Wir warten gerade auf den neuen Wareneingang.

Deine Bestellung wird so schnell wie möglich an den Versand übergeben.
Anschließend bekommst du eine Versandbestätigung inklusive Tracking-Link per E-Mail. 😊

Liebe Grüße
dein Secretlips Team 💋

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Rated 5 out of 5 stars

Absolut super

Absolut super! Hält, was es verspricht. Top Kundenservice 👍🏻

February 10, 2021
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Reply from SECRET LIPS

Hallo Sonja,

vielen Dank für dein positives Feedback. 😊

Liebe Grüße
dein Team von SECRET LIPS 💋

Rated 2 out of 5 stars

No order tracking since September 10

September 14, 2020
Unprompted review
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Reply from SECRET LIPS

Hello Sehare,

please contact our customer service via e-Mail: kundenservice@secretlips.de.
We'll try to find your parcel as soon as possible. 👩🏽‍💻

Best regards, your team from Secret Lips 💋

Rated 5 out of 5 stars

Love this

Love this. Thank u

June 26, 2020
Unprompted review
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Reply from SECRET LIPS

Hello Baiba,

thank you for your feedback.
We also love our products and we are so happy that you are satisfied.
Give your lips a boom!

Your Team from Secret Lips

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