Wowcher Reviews 143,369

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 16,814 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease of navigating the website and the straightforward ordering process, often finding what they need quickly. Many people appreciate the excellent value for money and the wide selection of products and deals available, making it easy to find good prices. However, some customers were dissatisfied with the refund process, reporting difficulties in getting full cash refunds and issues with credit expiration. There were also occasional concerns about product quality not matching descriptions or expectations, and some found the redemption process to be confusing or complicated.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers report issues such as products not... See more

Price

Customers had ambiguous experiences with price. Many reviewers praised the great prices, good value, and... See more

Order

Consumers find order experiences to be ambiguous. Many report easy ordering processes, quick delivery, and... See more

User experience

Reviewers highlight positive aspects of user experience, often praising the ease of navigation and the... See more

Refund

People report negative experiences with refund processes. Many customers express frustration over hidden... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great bargain price for single mum on budget like myself. Comes with activities included which is fab! Wowcher as great and customer service has been great when I've had queries. Used wowcher multipl... See more

Company replied

Rated 4 out of 5 stars

Deals are great. I do think however when purchasing for event tickets it should be more clear after redeeming that what is sent is the ticket for the event. When it still says "ready to redeem" on the... See more

Company replied

Rated 4 out of 5 stars

I found what I wanted quite quickly. Payment was taken equally quickly but I found the bombasting of adverts for this, that and the other irritating and time consuming wading through what I didn't wa... See more

Company replied

Rated 4 out of 5 stars

A decent product for the price , I wouldn't say its top quality but good value for money. Would have been good for delivery updates , this arrived at around 8pm with no advance information. Other th... See more

Company replied


Company details

  1. Travel Aggregator

About Wowcher

Written by the company

  • Get up to 80% off restaurants, attractions, hotels, entertainment, spas and more around the UK!

  • Save on the latest fashion trends, the most craved kids’ toys, the most desirable home furnishings and more!

  • No matter what your tastes may be, our restaurant offers are bound to delight everyone with offers on everything from bottomless brunches to extravagant dining experiences!

  • Looking to jet-set without breaking the bank? We have great offers on a huge variety of destinations, be it a weekend stay in Paris, a gorgeous Caribbean cruise, or a Safari adventure in South Africa.

  • Make sure to Check Wowcher First for incredible new deals launching every day of the week!


Written by the company


Contact info

  • Pentagon House, Sir Frank Whittle Road, DE21 4XA, Derby, United Kingdom

  • www.wowcher.co.uk

4.0

Great

TrustScore 4 out of 5

143K reviews

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Rated 1 out of 5 stars

Wowcher allowed a predatory travel partner to operate on their platform — know the tricks before you book

I purchased an Amsterdam Eurostar City Break. What followed was a deliberately engineered process designed to extract more money after purchase or hope you give up trying to get a refund.

The tricks used:
Bait and switch — listing advertised Eurostar included. After redemption the travel partner immediately pushed flights. When challenged they said Eurostar was available but costs extra. I paid for Eurostar. It was advertised as included.

Misleading omission — solo travel costs extra. Two people costs extra. There is no version of the trip available at the advertised price. Every option has an unavoidable additional charge none of which appear in the listing headline.

The loop — Wowcher sends you to the travel partner. Travel partner sends you back to Wowcher. Wowcher sends broken refund links. Suggests incognito. Sends the same broken link again. Repeat until you give up. Many people do. That is the strategy.

What they bank on — that the 16 day refund window only applies to unredeemed vouchers. The moment you redeem to find out what you actually bought you lose that protection. That timing is not an accident.

The calls — since redeeming this voucher I began receiving multiple unsolicited sales calls daily from unknown numbers. Make of that what you will.

I got my money back but it took weeks of persistence, documented complaints, a PayPal dispute and refusing to accept their process. Most people won't go that far. That is exactly what Wowcher and their travel partners are counting on.

These practices fall under the Consumer Protection from Unfair Trading Regulations 2008 — bait and switch, misleading omission, pressure selling. The CMA has already investigated Wowcher once. Based on my experience nothing has changed.

I will not be using Wowcher again.

April 8, 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for your feedback, I'm sorry to hear of your experience. If you can provide Order number and registered email address used to purchase , we will be more than happy to assist further. Kind regards Wowcher

Rated 5 out of 5 stars

Easy booking and concise simple info to…

Easy booking and concise simple info to understand

May 8, 2026
Wowcher logo

Reply from Wowcher

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you
are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
Wowcher

Rated 5 out of 5 stars

SCAMMERS read1 Star reviews save you…

SCAMMERS read1 Star reviews save you being scammed beds BiG scam company closed down months ago STILL WOWCHER SELLING FOR DO KNOW THERE SCAMMERS TO !!! T ABOUT TIME SOMETHING WAS DONE ABOUT THIS SCAM COMPANY WOWCHER!!!?

May 8, 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher

Rated 1 out of 5 stars

Extremely disappointing experience with…

Extremely disappointing experience with Wowcher Mystery Holidays.

After revealing our destination as Lake Garda, we were then told our selected dates were an issue and were pushed towards Paris/Cologne instead — a completely different type of holiday that we never wanted. The process felt misleading, stressful and unnecessarily difficult from start to finish.

We spent days going back and forth trying to secure practical arrangements, despite booking in good faith and following the redemption process correctly. Communication was poor, inconsistent and felt designed to pressure us into accepting alternatives rather than resolving the actual issue.

Only after repeated complaints were flights finally offered for our original dates although no transfers were possible for less than €170 more than the holiday itself!

Customers should be very cautious with these “mystery” deals and keep screenshots of everything. Based on our experience, the holiday revealed to you does not necessarily mean a smooth or straightforward booking process afterwards still waiting for a refund!

May 5, 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for your feedback, I'm sorry to hear of your experience. If you can provide Order number and registered email address used to purchase , we will be more than happy to assist further. Kind regards Wowcher

Rated 5 out of 5 stars

Quick and easy

Quick and easy! 😁✅

May 8, 2026
Wowcher logo

Reply from Wowcher

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure
it gets passed on to the right team.
Many thanks,
Wowcher Team

Rated 4 out of 5 stars

Good but only one thing

Good but only one thing, The delivery price was not shown u till after I bought the item

May 8, 2026
Wowcher logo

Reply from Wowcher

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team.
Many Thanks
Wowcher Team

Rated 5 out of 5 stars

An Incredible price for Microsoft…

An Incredible price for Microsoft office for Mac. The company who supplied the goods were very helpful and I was able to download and install the product with ease.

May 5, 2026
Wowcher logo

Reply from Wowcher

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
Wowcher

Rated 5 out of 5 stars

Great service

Great service

May 6, 2026
Wowcher logo

Reply from Wowcher

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you
are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
Wowcher

Rated 1 out of 5 stars

Work with scam companies

They're affiliated with a company they know are scamming their customers but choose to ignore that and allow customers to get scammed again and again.

May 8, 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for your feedback, I'm sorry to hear of your experience. If you can provide Order number and registered email address used to purchase , we will be more than happy to assist further.
Kind regards
Wowcher

Rated 5 out of 5 stars

Easy order process

Easy order process, great prices

May 8, 2026
Wowcher logo

Reply from Wowcher

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you
are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
Wowcher

Rated 1 out of 5 stars

Scammers

Ordered a product, discovered that the email for merchant was incorrect. Tried to cancel the order, no way of communicating with Wowcher. The email response from them every time was that I had to wait for delivery.
9 days post expected delivery and nothing.
Appears that Wowcher supports scammers and are not interested when you inform them.

May 8, 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for your feedback, I'm sorry to hear of your experience. If you can provide Order number and registered email address used to purchase , we will be more than happy to assist further. Kind regards Wowcher

Rated 1 out of 5 stars

Terrible company who use scam companies

Terrible company who use scam companies as a business model! Despite numerous people telling Wowcher what a scamming company Rithu Beauty Ltd is, they still take people's money then ignore your emails. Luckily for me I used PayPal and got an immediate refund.

So Wowcher are asking for more info. I have sent 2 emails to you in the past week, so you can just read those can't you?

May 8, 2026
Unprompted review
Wowcher logo

Reply from Wowcher

Thank you for your feedback, I'm sorry to hear of your experience. If you can provide Order number and registered email address used to purchase , we will be more than happy to assist further. Kind regards Wowcher

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