Securebit AG Reviews 

47
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Delivery time was incredible. I got the ASN assigned in less than 2 business days after the invoice has been paid. + Remarkable web admin dashboard for the RPKI management as well.

Rated 4 out of 5 stars

Overall a great service - the CEO was helpful with everything. The only thing I'd like to point out is that Securebit or their upstreams' filters weren't the quickest for new IP announcements - we h... See more

Company replied

Rated 5 out of 5 stars

I bought a 32 bit ASN + /44 IPv6 bundle, in approximately a week everything was ready. RIPE was overloaded at the time of my order, but Securebit's support replied immediately to all of my emails... See more

Company replied

Rated 4 out of 5 stars

I got my ASN and IPv6 range in a quick and efficient way via Securebit. Had to utilize the support ticketing because some bug or similar in the web ui which blocked me from provisioning my bgp sessi... See more

Company replied

Company details

  1. Internet Provider
  2. also in
  3. Cloud Computing Service
  4. Web Hosting Company

Written by the company

Securebit is a Swiss company that includes a wide range of offerings such as servers, internet and solutions. They have been in business since 2018 and have a whole range of solutions for small and medium businesses.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(47)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery time was incredible

Delivery time was incredible. I got the ASN assigned in less than 2 business days after the invoice has been paid. + Remarkable web admin dashboard for the RPKI management as well.

February 3, 2026
Advertisement
Rated 3 out of 5 stars

Was customer since multiple months

Was customer since multiple months, but I cannot remains customer since the owner of the website blocks the "Renew" access of my IPv4 /24 that I've leased on Securebit. I will not work with this company anymore.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Fast and good service

Fast and good service. AS and IPv6 block got registered during 48h.

Thanks for all

August 8, 2025
Securebit AG logo

Reply from Securebit AG

Thank you for your feedback! 🚀
We’re happy to hear you’re satisfied with the speed and service, and that your AS-Number and IPv6 block were registered so quickly.
We appreciate your trust in us!

Rated 5 out of 5 stars

Very good service

Very good service, mostly automated website, I recommend.

November 3, 2024
Securebit AG logo

Reply from Securebit AG

Thank you for your kind words and recommendation! We’re glad to hear you appreciate our automated platform and found the service to be reliable. Providing a seamless and user-friendly experience is one of our top priorities.

If you ever have any questions or suggestions on how we can make things even better, feel free to reach out. We’re always happy to hear from our users.

Rated 1 out of 5 stars

Abysmal support, disgusting attitude, horrible customer experience

We were looking for an alternative to HE Tunnelbroker service for various reasons. Came across this company and decided to test their free /64 tunnels to see how it goes before paying. Created two /64 SIT tunnels with the Switzerland endpoint. All was well for a couple of weeks. Mid June, the tunnels stopped working altogether. After a week, I contacted them via email. There is no contact form or anything like that visible on the website, only the info@ email address. Never heard back from them.

Decided to delete the tunnels and create new ones, this time with a Germany endpoint. They worked for about two weeks, then again stopped working. It turned out they abandoned the endpoint without any prior notice once again.

Deleted the tunnels, created a new one with another Germany endpoint. The prefix got assigned, however the tunnel never started working.

In mid October (!!!) I received a reply to the original support email I sent in June (!!!). Let me quote it: "Sorry to hear. Do you still have this issue?". The email was signed by Kevin Bühl, Chief Executive Officer.

Not impressed by the response time, I explained the situation and expressed by concerns about the time it took to respond. Things went downhill very fast from there. The only suggestion I got was to use their commercial services. I sent one more response, stating the obvious: "I am afraid I am not willing to pay for a service with completely non-functional support. Please understand that people use the free service for testing whether it fits their needs and decide whether they are going to switch to a paid-for plan. Abandoned endpoints without prior notice, responding to tickets after 3 months, no apparent way to contact support visible on the website - would you decide to pay for services of such provider?!"

The final response from Securebit AG: "You don’t need to use them".

I would strongly suggest to avoid this provider. The services are completely unreliable, their customer service is non-existent and the attitude is beyond belief.

October 15, 2024
Unprompted review
Securebit AG logo

Reply from Securebit AG

Thank you for taking the time to share your feedback. We genuinely value all input, whether positive or negative, as it helps us improve our services.

We understand your frustration and would like to offer some clarification. The service you are referring to is a free, self-service offering that operates with limited support. Our intention with this free service is to provide users with an opportunity to explore and experiment with our platform on a no-cost, self-managed basis. Since it is a free-tier service, it does not come with the same level of support and guarantees as our commercial offerings.

That being said, we acknowledge that our communication could have been more timely, and we regret any inconvenience this may have caused. We are continually working on improving our processes and response times. Our commercial services come with dedicated support and a service-level agreement (SLA) to ensure prompt assistance for paid customers.

We respect your decision and hope this clarifies the distinction between our free and commercial services. If you'd like to discuss this matter further or explore a plan with more robust support options, we would be happy to assist.

Advertisement
Rated 5 out of 5 stars

Painless ASN assignment and IPv6 allocation

Securebit AG made the process of getting an ASN assigned completely painless. They are the first company I found after a long time looking that would take care of the whole process including providing required sponsors to RIPE for the ASN assignment process.

August 29, 2024
Securebit AG logo

Reply from Securebit AG

Thank you so much for your kind words and positive feedback! We’re thrilled to hear that your experience with us was completely painless, and that we could meet your expectations throughout the entire process. It’s great to know that you appreciated our all-in-one service, including assistance with securing sponsors for the RIPE ASN assignment.

Your satisfaction is our top priority, and we’re glad we could make this a smooth and hassle-free experience for you. If you ever need anything else, we’re always here to help. Thanks again for choosing us!

Rated 5 out of 5 stars

Good LIR

I got my ASN and ipv6 prefixes quickly (just a couple of days).
The support was excellent answering my questions and granting my requests.
Also securebit.cloud have useful functions (like LOA whenever you need it for example).

January 2, 2024
Securebit AG logo

Reply from Securebit AG

We appreciate you taking the time to provide your feedback! It's great to receive your feedback regarding our services.

Advertisement
Rated 5 out of 5 stars

Order (AS + IPv6 PA prefixes)

Order (AS + IPv6 PA prefixes)
was sent on Friday and was ready on Monday.
You can choose the IPv6 PA you like.

January 15, 2024
Securebit AG logo

Reply from Securebit AG

Thank you for the kind words! It always makes our day to hear that people like you enjoy our product and service. Our support team goes above and beyond to provide the best solutions for our customer, so it’s wonderful to hear that your expectations have been met.

Rated 4 out of 5 stars

I got my ASN and IPv6 range in a quick…

I got my ASN and IPv6 range in a quick and efficient way via Securebit.
Had to utilize the support ticketing because some bug or similar in the web ui which blocked me from provisioning my bgp session but it was solved within 5 minutes. Impressed to say at least.

December 10, 2023
Securebit AG logo

Reply from Securebit AG

Thanks a lot for your review.
We are glad to hear that.

Rated 5 out of 5 stars

Nice

Nice for now, i activated a ASN+IPV6 Prefix service and its all perfect :)

November 7, 2023
Securebit AG logo

Reply from Securebit AG

Thank you for the kind words! It always makes our day to hear that people like you enjoy our products and services.

Rated 5 out of 5 stars

Just overall great service and quick…

Just overall great service and quick service response time.

October 5, 2023
Securebit AG logo

Reply from Securebit AG

Thank you for the kind words! It always makes our day to hear that people like you enjoy our product and service. Our support team goes above and beyond to provide the best solutions for our customer, so it’s wonderful to hear that your expectations have been met.

Advertisement
Rated 5 out of 5 stars

Very Good!

Very Good!

I asked Securebit to sponsor me an IPv6 PI Range and an ASN. I got these resources very quick. Would recommend this company!

September 28, 2023
Securebit AG logo

Reply from Securebit AG

Thank you so much for taking the time to leave us a review. We really appreciate it and we are very happy to hear that you had a great experience with us. If there is anything else we can do for you, just let us know.

Rated 5 out of 5 stars

Very pleasant to work with

Very pleasant to work with. Taking a lot of time and effort to make sure everything works perfectly. Customer satisfaction is guaranteed. Also very competitive pricing.

July 19, 2023
Securebit AG logo

Reply from Securebit AG

We really appreciate you taking the time to leave us a review. We’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

Rated 5 out of 5 stars

Serious and professional

Serious and professional, I can only recommend them. Very good prices and first class support.

Thank you very much Mr. Kevin Bühl

June 15, 2023
Securebit AG logo

Reply from Securebit AG

Hi Hugo

Thank you for the kind words! It always makes our day to hear that people like you enjoy our products and services.

Rated 5 out of 5 stars

Excellent service

Ordered ASN + /44 ipv6 bundle. IP was assigned instantly, ASN was received in TWO days. This is very fast. The process is as simple as possible. Cloud manager is also very easy to use. 5/5

June 20, 2023
Securebit AG logo

Reply from Securebit AG

Thanks for your great review of our Autonomous System Service. We’ve passed your kind words on to our team.

Advertisement
Rated 5 out of 5 stars

Rapid setup, quick response

Rapid setup, quick e-mail response to e-mail.
Very good, 5/5.

June 7, 2023
Securebit AG logo

Reply from Securebit AG

Thank you for your feedback about your experience.

We are happy to have you as a customer.

Rated 5 out of 5 stars

good service

good service, helpful staff.

April 7, 2023
Securebit AG logo

Reply from Securebit AG

Thanks a lot for your review.
We are glad to hear that.

Rated 4 out of 5 stars

Overall a great service

Overall a great service - the CEO was helpful with everything. The only thing I'd like to point out is that Securebit or their upstreams' filters weren't the quickest for new IP announcements - we had to wait a few days.

The pricing is very cheap as well - we are paying £10/month for a 1G unmetered bandwidth IX VM!

March 28, 2023
Unprompted review
Securebit AG logo

Reply from Securebit AG

Hi Josh
Thank you for your review and we are happy that you are satisfied with our product or service. Your feedback is important to us and helps us improve our offerings.

New announcements take time of cause, because we need to update all of our client filters and only can to one a day (or manually once via ticket). Then we announce them to our Upstream(s), most of them have automatic filter as well, so they also need at least 24 hours to update their filters for new routes. So it can take up to 48 hours for the prefix to be visible. That is why we recommend using our Prefixes and Zurich for example, then the prefixes will announced and accepted very fast, because of manual prefix filtering.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look