At SedoFX, we take allegations involving client funds, deposits, withdrawals and trading activity extremely seriously. We have reviewed the information contained in this review, but we are currently unable to identify any SedoFX client account, deposit, withdrawal or trading activity that corresponds to the circumstances described.
There is also a significant point that requires clarification. SedoFX does not accept clients from certain jurisdictions, including the United States and Canada, as well as jurisdictions subject to applicable sanctions and restrictions. This is clearly stated in our published terms and on our website.
The review appears to describe an individual based in the United States. If that is the case, the alleged relationship with SedoFX would not be consistent with our client onboarding and jurisdictional requirements.
Nevertheless, we are willing to investigate any genuine claim based on verifiable evidence.
We respectfully invite the reviewer to provide the following information directly to SedoFX or through Trustpilot's verification process:
• SedoFX trading account number or account reference
• Deposit confirmation, receipt or transaction record
• Withdrawal request or withdrawal confirmation
• Relevant transaction ID, payment reference or blockchain transaction hash, where applicable
• Emails or other correspondence allegedly exchanged with SedoFX regarding deposits, withdrawals, verification or additional charges
• Trading account statements or screenshots showing the alleged balance, trading activity or profits
• Screenshots or documentation showing the alleged withdrawal restrictions or additional charges
• Any other documentation demonstrating that the account and transactions described in this review were actually conducted with SedoFX
For privacy and security reasons, we do not ask the reviewer to publish sensitive personal or financial information publicly. Such information can be provided privately to our support team or through Trustpilot's verification process.
Most importantly, based on our current records, we cannot locate any client account, deposit, withdrawal or transaction matching the allegations made in this review.
We therefore welcome the reviewer to provide verifiable evidence so that the matter can be investigated objectively. If the reviewer can demonstrate that the alleged account and transactions were genuinely conducted with SedoFX, we will take the matter seriously and investigate it accordingly.
SedoFX believes that reviews concerning financial services should be based on genuine and verifiable customer experiences. We have therefore requested that Trustpilot independently review the authenticity and relevance of this review, and we are prepared to cooperate fully with any verification process.
Our position is simple: if this was genuinely a SedoFX client experience, we are asking for the basic account or transaction reference that would allow us to identify and investigate it.
