Shapellx Reviews 

52,007
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 14,068 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality of the products, noting items are well-made and comfortable. Many found the shapewear and swimsuits provided effective support and a flattering fit, boosting their confidence. Reviewers also highlight the exceptional customer service, often mentioning quick responses and helpful assistance with exchanges. However, some people mentioned issues with order fulfillment, including misplaced items or missing parts of their purchase. Others found the return policy challenging, citing difficulties in obtaining return labels or needing additional approvals. Specific product fit concerns were also raised, such as items rolling up or down, breast pads folding, or discomfort from digging components.

What people talk about most

Product

Users describe positive interactions with product, with many expressing satisfaction with the fit, support,... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent quality, design, and... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant frustration... See more

Customer service

People report positive experiences with customer service, with many describing it as amazing, great, and... See more

Return policy

Customers consistently note ambiguous experiences with the return policy, with many expressing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The bathing suit provides really good coverage and support-I’m pleased especially the price of the suit. I’m older 59yrs old and I’m around 38C—I still like fuller cup support-I would love an actual b... See more

Company replied

Rated 4 out of 5 stars

I was disappointed in the amount of time it took for me to receive my merchandise about month. However, I was pleased with the quality and color of the swimsuit, but the breast pad folded making it... See more

Company replied

Rated 4 out of 5 stars

Love, love, love the products I purchased! The only thing I wish is that for the shape wear boy shorts I purchased there was a silicon attachment around the edge so they stay in place better. I have a... See more

Company replied

Rated 4 out of 5 stars

Good products, especially their swimsuits,but anything that goes mid thigh doesn't work for me because the legs roll up. Their customer service is very responsive. I will continue to shop with this ve... See more

Company replied


Company details

  1. #201 of 299 best companies in Clothing Store
  2. #31 of 48 best companies in Activewear Store
  3. #2 of 2 best companies in Body Shaping Class
  4. #12 of 19 best companies in Lingerie Store
  5. #15 of 25 best companies in Underwear Store
  6. #1 of 1 best companies in Women's Personal Trainer

Written by the company

Shapellx is one of the fastest growing direct to consumer brands focused on providing a wide variety of women’s shapewear solutions. At Shapellx, we design product lines using high quality fabrics, flattering fits, and sustainable practices. For more than a decade, we've been in the business of creating shapewear for every woman to express themselves in any outfit.


Contact info

3.9

Great

TrustScore 4 out of 5

52K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(52,007)

13,568 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good product and delivery

Arrived within the delivery dates and company was good at updating throughout the shipping and delivery process. Product looks as it did in the photos and was true to size. Good shapewear.

July 4, 2026
Rated 2 out of 5 stars

Benefits for xtreme shopper

Benefits for xtreme shopper include free shipping and every time I place an order I have to reach out to customer service because I am charged shipping. Even though it gets corrected a day or two later this is not good customer service for someone who spends a lot on your products yearly. This issue has me not ordering as much. Please fix this. Thank you

July 4, 2026
Rated 5 out of 5 stars

Bridesmaid Dress Appoved!

I wore the BOOT-YEAH™ SilkSculpt High-Waisted Short underneath my bridesmaid dress and it was PERFECT. I ordered a 2X although the sizing chart suggested a 1X. The shapewear worked perfectly and smoothed out body. I look forward to purchasing additional items from Shapellx.

June 16, 2026
Rated 5 out of 5 stars

Love them true to size

Love them true to size

July 4, 2026
Shapellx logo

Reply from Shapellx

Hi Kimberly, 💖

Thank you for your wonderful feedback! We're so happy to hear that you love them and that the fit was true to size. Your support means so much to us! 😊✨

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕

Rated 5 out of 5 stars

Big Fan! HUGE!

I have purchased two bathing suits so far back to back. The butter yellow U shaped front it does exactly what it says it’s going to do..my body was snatched. Then I got the most gorgeous blue one almost like periwinkle dare I say it was even better than the yellow one? Probably not, but it was up there. I have a strapless, body slimming body suit. It is perfection! the company is legit. it says and does exactly what it advertises. I am a fan for life.

July 3, 2026
Shapellx logo

Reply from Shapellx

Hi Jen, 💛💙

Thank you so much for your amazing review! We're thrilled to hear that both swimsuits and your strapless bodysuit exceeded your expectations. Knowing you love the fit and feel and that we've earned a fan for life truly means the world to us! 🥰✨

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💖

Rated 3 out of 5 stars

Disappointed

Item was well sewn with quality fabric; However, minimal to no stretch. Found the zippers to be a bit bulky. Not pleased at all with this product.

July 4, 2026
Shapellx logo

Reply from Shapellx

Hi Mrs. Smith,

Thank you for your feedback. We're sorry to hear the product didn't meet your expectations. We appreciate your comments about the fabric, stretch, and zipper design, and we'll share them with our team for improvement.

Please contact us at info@shapellx.com so we can assist you further and resolve this matter.

Rated 4 out of 5 stars

Received wrong size in a cami I ordered…


Received wrong size in a cami I ordered and the color was wrong also but my swim wear was great for vacation thanks

June 28, 2026
Shapellx logo

Reply from Shapellx

Hi Dana,

Thank you for sharing your feedback. We're glad to hear the swimwear was perfect for your vacation! We're sorry that your cami arrived in the wrong size and color. Please contact us at info@shapellx.com with your order details so we can make this right.

Rated 1 out of 5 stars

Still haven’t received my order and I…

Still haven’t received my order and I made the order on the 4 th

July 4, 2026
Shapellx logo

Reply from Shapellx

Hi Ryan,

We're sorry to hear that you haven't received your order yet. We understand how frustrating this must be. Please contact us at info@shapellx.com with your order number so we can check the status and assist you as quickly as possible.

Rated 3 out of 5 stars

Its ok not the pull in I expected this…

Its ok not the pull in I expected this is the 2nd item tight material but not a great choice if youre looking for a shape wear look

July 4, 2026
Shapellx logo

Reply from Shapellx

Hi Gwendolyn,

Thank you for sharing your feedback. We're sorry to hear that the level of shaping did not meet your expectations. We understand your disappointment and appreciate your honest comments, as they help us improve our products. Please contact us at info@shapellx.com so we can review your concerns and help find the best solution.

Rated 5 out of 5 stars

I was very satisfied with my purchase.

I was very satisfied with my purchase.

July 4, 2026
Shapellx logo

Reply from Shapellx

Hi Audrey, 🌸

Thank you for your wonderful review! 💖 We're so happy to hear that you were very satisfied with your purchase. Your support means so much to us, and we truly appreciate you choosing Shapellx! 🥰✨

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕

Rated 1 out of 5 stars

HORRIBLE ALL THE WAY AROUND

Every single item smelt horrible! The return process is RIDICULOUS. I have been trying to request a return label for almost TWO WEEKS. I do not recommend!!

June 30, 2026
Shapellx logo

Reply from Shapellx

Hi Sumar,

We're truly sorry to hear about your experience. We understand how frustrating it must have been to receive items with an unpleasant odor and to encounter difficulties obtaining a return label. This is not the experience we want for our customers, and we sincerely apologize for the inconvenience. Please contact us at info@shapellx.com with your order details so we can review your case and work toward a satisfactory resolution.

Rated 5 out of 5 stars

Absolutely love my swimsuit!

Absolutely love my swimsuit!! It is adorable and makes me feel amazing.

July 4, 2026
Shapellx logo

Reply from Shapellx

Hi Sandra, 🌸

Thank you for your wonderful review! 💖 We're thrilled to hear that you absolutely love your swimsuit and that it makes you feel amazing. Knowing you feel confident and love the style means so much to us. Thank you for choosing Shapellx! 🥰✨

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕

Rated 3 out of 5 stars

Back cleavage - seriously?

My waist is short. The base of the bra was curling up. The thin strap I don't like, and it came apart when I was adjusting the bra. I had back cleavage, in addition to front cleavage. In short, sadly, your Airslim is not a good fit for me. When I get the new order of 3, 2 of which are a larger size, perhaps I will change my opinion, but for now, this is perhaps not the best option for me.

July 4, 2026
Shapellx logo

Reply from Shapellx

Hi Pamela,

Thank you for sharing your honest feedback. We're sorry to hear that the AirSlim bra was not the right fit for you and that you experienced issues with the fit, strap, and overall comfort. We understand how disappointing this must have been. We hope the replacement items in the larger size provide a better fit, but if you need any further assistance, please contact us at info@shapellx.com so we can review your concerns and help find the best solution.

Rated 5 out of 5 stars

Perfect fit very comfortable

Perfect fit very comfortable

July 4, 2026
Shapellx logo

Reply from Shapellx

Hi Dawn, 🌸

Thank you for your wonderful review! 💖 We're so happy to hear that your shapewear fits perfectly and is very comfortable. Your kind words mean so much to us. Thank you for choosing Shapellx! 🥰✨

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look