SHEilds Ltd Reviews 

8,373
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,294 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful course advisors and knowledgeable tutors for providing clear guidance, patient support, and prompt responses throughout their learning journey. People also find the online e-learning platform exceptionally user-friendly and easy to navigate, making it convenient to study independently on the go. However, some people mentioned experiencing long communication delays and a frustrating lack of proper support from the team after completing their payments. A few reviewers were quite dissatisfied, noting that subsequent responses felt unhelpful, unfriendly, or slow when trying to resolve specific course inquiries.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting the exceptional guidance, professionalism, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how easy and... See more

Customer service

People report positive experiences with customer service, often praising advisors for their quick responses,... See more

Service

Reviewers mention positive feedback about service, expressing deep appreciation for the reliable training... See more

Response time

Customers expressed great satisfaction with the quick response time and helpful support provided throughout... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I completed the Nebosh General Certificate in Health and Safety, what a brilliant and well put together course from Shields. All the information was easily accessible. Leah Frayne has been amazing fro... See more

Company replied

Rated 5 out of 5 stars

I have just completed my NEBOSH general cert using SHEilds. I did this via E-learning. I have to say I found the course content extremely useful, along with the scenario based questions and the ad... See more

Company replied

Rated 5 out of 5 stars

I reached out to Yolandi Van Wyk and she is just amazing. She has been very helpful with information on how I can sign up for Nebosh IGC. She patiently answered all my questions. She went over and ab... See more

Company replied

Rated 5 out of 5 stars

Amazing Support I had a last- minute issue submitting my Nebosh exam, I panicked and sent Shaharazad whatsApp message, she replied right away. She made sure I got help and the clear guidance took so... See more

Company replied


Company details

  1. Class
  2. Occupational Safety and Health
  3. Safety and Work Wear Store
  4. Training School

Written by the company

SHEilds - Safety - Health - Environment SHEilds specialise in providing occupational health and safety training to both companies and individuals. We work with awarding bodies NEBOSH, IOSH & ProQual


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

5-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(8,373)

1,267 reviews in the last 12 months

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Rated 5 out of 5 stars

I would highly recommend Shaharazad as…

I would highly recommend Shaharazad as a course advisor! Her service has been absolutely amazing. She truly goes the extra mile to make sure you fully understand everything and never makes you feel rushed or uncomfortable asking questions. She is always patient, supportive and responds on time whenever you need assistance.

I really appreciate her dedication and the effort she puts into helping her students/candidates. She is really good at what she does and you can genuinely see how much she cares about helping people succeed.

I will definitely recommend Shaharazad to anyone looking for a great course advisor. Thank you Shaharazad for making the whole process so much easier and more enjoyable!

September 23, 2026
Unprompted review
Rated 5 out of 5 stars

Professionalism and general care to students

I had some difficulties to get back to complete my IG2 after not passing. Honestly i was so worried and wasnt sure how to get going again. Leah is my point of contact for a long time now and i am so happy that i never get left alone and there is a warmth and genuine help always extended to me to ensure i complete my studies. This itself is so wonderful and i am very happy with level of professionalism extended to me overtime. Keep it up Leah

September 25, 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Timmy,

Thank you for your excellent feedback. We are proud of our team at SHEilds, and We are delighted that you received great help too.

Kind regards
SHEilds

Rated 5 out of 5 stars

I was very happy with the process of enrolling

I was very happy with the process of enrolling and all information was fed quickly and promptly Leah was extremely helpful and gave lots of information on how to enrol.

September 25, 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Avjodh,

Thank you for sharing your experience with us. We are thrilled to hear that our team provided you with great service!

Please do not hesitate to contact us with any queries,

Kind regards,
SHEilds Ltd

Rated 5 out of 5 stars

Helpful and informative guidance.

Leah was really helpful. She was patient, explained everything clearly, gave me different options and made it easier to decide what was right for me. My second course with Shields. Highly recommend

September 24, 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Mcanthony,

Thank you so much for taking the time to share your positive feedback with us!

Please don't hesitate to reach out if you need anything else - we are always here to help in any way we can!

Kind regards
SHEilds

Rated 5 out of 5 stars

Cameron was willing to help with my…

Cameron was willing to help with my registration and explain more about the course.

September 22, 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Louis,

Thank you for your excellent feedback. We are proud of our team at SHEilds, and we are delighted that you received great help too.

Kind regards
SHEilds

Rated 5 out of 5 stars

Great service and assistance from…

Great service and assistance from ShEilds

We had a very quick response from the staff.

Once the payment was made, we recieved the training material.

Calls were made from SHEilds office shortly after registration. Unfortunately I was unable to take it at the time.

Will definitely reffer SHEilds to anyone whom would want further their studies.

Ben

September 21, 2026
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Barend,

Thank you for sharing your experience with us. We are thrilled to hear that our team provided you with great service!

Please do not hesitate to contact us with any queries,

Kind regards,
SHEilds Ltd

Rated 5 out of 5 stars

great response and advisor

September 24, 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello,

Thank you for sharing your experience with us,

If you have any questions, please do not hesitate to contact us.

Kind regards,
SHEilds

Rated 5 out of 5 stars

The guidance & support that was…

The guidance & support that was rendered to me by Shaharazad the SHEild staff.
Communication with feedback& follow up by SHEild staffs, makes life of study/application easy & convenient

September 23, 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Samson,

Thank you for your review! We are thrilled to hear that Shaharazad was able to assist you with your enrolment!

Please do not hesitate to contact us if you have any further queries,

Kind regards,
SHEilds Ltd

Rated 5 out of 5 stars

Thankful for the support

Thank you Gemma for your help and support. She was always friendly, and quick to respond whenever I needed anything. Nothing ever seemed like too much trouble.

I’ve found the staff at Shields to be consistently helpful, professional and knowledgeable, and Gemma is a great example of that. The service I’ve received has been excellent, and I genuinely can’t see myself using anyone else for my training needs in the future.

September 23, 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Murdy,

Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that your experience was excellent with Gemma and our SHEilds staff!

Kind regards,
SHEilds Ltd.

Rated 5 out of 5 stars

Appreciation to Shaharazad my course advisor …

when i was given a contact person called Shaharazad , and she was very quick to respond to me online . I did the registration for the course and now i have just started studies. I highly appreciate her support coz even payment was done online

September 22, 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Kabugho,

Thank you for your review, we are thrilled to hear that Shaharazad was able to guide you through your registration!

Kind regards,
SHEilds Ltd

Rated 5 out of 5 stars

Excellent prompt support from Sheilds team

Thank you to Sheilds Team for the continued support, and special thank you to the Tutors for their able guidance throughout the NEBOSH programme. I truly appreciate your support.

September 22, 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Bernard,

Thank you for your kind words! We're thrilled to know that you had an amazing experience with us.

We genuinely appreciate your trust in us and extend our best wishes for your success in your studies.

Warm regards,

SHEilds

Rated 4 out of 5 stars

I had a really positive experience with Catherine!

I had a really positive experience with SHEilds, especially thanks to Catherine. She was very helpful and supportive throughout my enrolment in the Working Safely course. She guided me through the process, answered my questions clearly, and made everything much easier to understand. I really appreciated her patience, professionalism, and quick responses. Her support made the enrolment process smooth and stress-free. Thank you, Catherine, for your help and guidance!

September 21, 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Halyma,

Thank you for your kind words! We're glad to hear that you had a smooth and efficient experience. Our team takes pride in providing attentive support every step of the way, and it's great to know that our efforts made a positive impression. Catherine is fantastic!

We truly appreciate your feedback and look forward to assisting you again in the future!

Best regards,

SHEilds

Rated 5 out of 5 stars

Fantastic and Professional Experience

Fantastic experience in dealing with Leah Frayne at Sheilds, Leah was very professional and helpful with any questions we had about the course and was always on hand to assist with any queries.

The NEBOSH GC was a fantastic price and my Daughter of looking forward to getting started.

September 14, 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hi Daniel,

Thank you so much for your kind words! We’re truly delighted to hear that Leah’s support has made such a difference in your experience. Her empathy and understanding are exactly what we strive for in helping our members succeed.

We truly appreciate your feedback and look forward to assisting you again in the future!

Best regards,

SHEilds

Rated 5 out of 5 stars

It’s a great privilege having…

It’s a great privilege having Shaharazad as my cursor advisor, she was so professional and easily approachable, guiding me in all the steps and making this path way so easy and enjoyable for me. Thanks Shaharazad

September 21, 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello OLUWASEUN,

Thank you so much for sharing your amazing experience with us. We truly appreciate your time and feedback. Your positive comments are incredibly heartwarming and make all of our efforts worthwhile. It’s wonderful to know that Shaharazad's empathy and understanding have helped you , and we’re so proud to have her on the team.

As you move forward, know we're here to support you. Thank you for choosing SHEilds, and we wish you all the best!

Sincerely,

SHEilds

Rated 5 out of 5 stars

I had some difficulties with…

I had some difficulties with understanding a few things regarding GNC1 - GNC2. I contacted Shield via email and a got a response very quickly from Ahmed Tahir Chohaun which he then gave me a very detailed explanation which actually made me understand things better in preparation for my exams. Once again Thanks Ahmed Tahir Chohaun for your help.

September 22, 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Endrit,

Thank you for sharing your experience with us. Your success is our priority, and we’re always here to support you in achieving your goals. Ahmed is indeed an exceptional member of our team, and we’re delighted to hear about your positive experience.

We wish you all the very best with your studies!

Best regards,

SHEilds

Rated 4 out of 5 stars

Frequent contact and great support…

Frequent contact and great support whenever I need it.

September 18, 2026
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Reise,

Thank you for your kind feedback! We're delighted to hear that you had a great experience with SHEilds. We truly appreciate your support and thank you for choosing us.

Best regards,

SHEilds

Rated 5 out of 5 stars

Leanie Lewis-excellent

Some employees in this organization is really very helpful, providing wide, relevant information immediately. One can feel that they work with deep respect for their work and students. I'm thankful to Leanie Lewis for this. Highly appreciate.

September 22, 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Shalala,

Thank you for you review, we are thrilled to hear that Leanie was able to assist you with your queries, we wish you all the best with your studies!

Kind regards,
SHEilds Ltd.

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