Zack is super helpful. Btw their support team is always responsive at needs. But only during normal office hours. Would be awesome if they can extend to 24/7 supports
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Shinjiru is a one-stop IT provider for cloud and web hosting services. For many years, we have been one of the most successful and prominent web hosting providers in Malaysia. Through many years of hard work and dedication, we have developed solutions for all market sectors and have grown to offer traditional web hosting solutions as well as cloud based web hosting solutions. Through technological innovations, we continue to strive to offer our customers new and improved ways of going online. We understand that going online is no easy feat so rest assured! Shinjiru will be there for you every step of the way!
Contact info
No.19-2, Wisma Laxton, Jalan Desa, Taman Desa, Off Jalan Klang Lama,, 58100, Kuala Lumpur, Malaysia
- +60379871191
- contactus@shinjiru.com.my
- www.shinjiru.com.my
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Excellent support and assistance from…
Excellent support and assistance from Shinjiru team. Keep it up.
Zane solve the issue on first…
Zane solve the issue on first interaction and respond on time.
good hosting provider so far
good hosting provider so far
good customer service too.
thank you shinjiru
As always, Top Notch Service!
As always, the customer service is absolutely top notch. The way they assist, the way they guide, so far, Shinjiru is the best.
Fast response, Good service
The response time was pretty good
Less than half an hour
And they were able to assist me and resolve my 2 issues
Thanks Support team
Very good website service provider
Very good website service provider in Malaysia. All my websites are hosted by them. Also very responsive customer service
I am very satisfied client
I am very satisfied with the support I received from the Shinjiru team today.
We encountered a major SSL and webmail issue that affected our users, and the support team was extremely helpful in identifying the root cause and providing a solution quickly. What impressed me most was their willingness to investigate previous cases, explain the issue clearly, and recommend a practical solution without requiring unnecessary additional purchases.
The issue was resolved promptly, and the entire process was handled professionally, efficiently, and with great patience. Special thanks to the support representative who guided us throughout the troubleshooting process and ensured everything was working properly again.
Excellent customer service, fast response time, and effective problem-solving. Thumbs up to the Shinjiru team! Highly recommended.
Thank you for your outstanding support.
Salutessss Shinjiru 🫡…
I have been using Shinjiru services more than 15 years, I would say from a small setup but with very professional team helping up throughout this yearssssss to a bigger and bigger team, and welly maintain their services and keep on upgrade and expand with very very less hiccups. I dare to say, it’s professional.. thank you so much Shinjiru, keep up the good work, I believe you will never stop chasing your vision. 🫡salutes
Managed to solve the issue with the…
Managed to solve the issue with the help of Support Team, Nani. Thanks!
Quick and courteous support
Quick and courteous support, superb service.
Fast response time by the support team
Had an urgent issue with our website. Contacted Shinjiru Support team. Response was fast and the issue was resolved promptly. Great job by the team, especially Ruby! Thank you so much!
Always very quick response and…
Always very quick response and solutions via Telegram.
Good customer support
Good customer support. Good response time. Updates customer with what's going on.
Not only that the customer service is…
Not only that the customer service is 24/7, but they also responds almost instantaneously. Been using their email hosting plan for over 5 years and rarely got a problem without a solution from them.
Great support
the price is competitive, and also whats matter is the support is so good. Highly recommended
Great hosting services and support team
Great hosting services: competitive pricing, stable, fast and good reliability.
Also, the Telegram support have been amazing so far. They will assist in every issues: domain transfer, domain issue, hosting issue, php issue, etc.
Humanized service..
Humanized service... you can chat customer service for any issue.
Terbaik dan mantap
very good services and excellent support, sudah lebih 10 tahun dengan shinjiru since 2013, terbaik mantap, support at telegram very fast and supportive, thanks shinjiru
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