While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.6

Average

TrustScore 3.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(13)

12 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service, but always follow the rules!

I was at first skeptical about shiptrio because it's a fairly new service and especially after reading a few bad reviews here on trustpilot I went ahead and ordered a small test paackage. Everything went smothly, amazing interface, processing on certain days as stated (packages from poland), quick shipping and fair prices!

One thing i noticed is that the trustpilot reviews differ a lot from google, it's probably because people mostly go here to leave a negative review. I think the owner should claim a bussines profile here on trustpilot..

As for the problems other people experienced, I have to point out some things when dealing with package forwarding services and I do have a lot of experience.

they are:
-ALWAYS input the shipping data EXACTLY as the forwarding company states!
-get to know what are the prohibited goods
-dont order oversized/overweight packages before you check with the company if they can process them and at what price

My experience was amazing, the last package I Forwarded was a consolidated shipment of 8 packages, evrything arrived in one piece and on time.

for now it's a 5 star from me!

April 27, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

price misrepresentation and blackmail

They asked another 190 EUR on top of 40 EUR that I payed already and that was calculated by their system, because my parcel was "oversized". There is no size in their price calculation, only weight. I desperately needed this parcel and was forced to pay, they wouldn't send it otherwise.

March 10, 2026
Unprompted review
Rated 4 out of 5 stars

Good

Company is legit, they have nice and easy to use page and payment. Twice I have received packages thru them, everything went well. But... it's a bit expensive, so only in case if you can buy some expensive goods with a good discount from Poland or Czech Republic, in that case it is worth it.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Good parcel forwarding service

Wanted to buy something from Czech Republic that wasn't in stock anywhere else and found them. Item got scanned next day after they received it and shipped out the very same day.

They do have a different approach - your registration needs to be manually approved and instead of directly paying for the shipping, you first need to top up your balance and pay with that, but I didn't have any issues happen with that.

Overall fast and good service - recommended!

January 26, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Positive Experience

My parcel arrived intact and in a timely manner, custumer service was quick and helpful. Also the website is designed really well, very intuitive. It was a very positive experience, will use again if I needed.

January 7, 2026
Unprompted review
Rated 2 out of 5 stars

Worked once, then stopped

One shipment went through smoothly, their website worked great, and I got a shipping number I could trace. The package arrived with GLS and was not damaged. I was very happy.

The second time my package got lost on the way to Shiptrio... I tried using their form for this purpose, but never received a reply. It wasn't anything expensive, so I got another package sent to them; and now when I wanted to check whether they've received it, their website is down. Like... completely down, where the IP address doesn't seem to exist. So, I guess their business isn't thriving. Perhaps it's just somebody's side-job. This would be understandable for the price; the communication must be improved though.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Everything worked out perfectly

I ordered something in the Czech Republic and had it sent to Germany. Everything worked out perfectly. The shop in the Czech Republic had given my name as the address instead of my shiptrio identification. But with shiptrio it was no problem to assign the package correctly. Communication with shiptrio was quick and problem-free. Great, gladly again.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Communication took place via the account. Everything went perfectly. Item received from Poland – the seller could not deliver to Belgium, and Shiptrio was the perfect solution for me.

December 9, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

My Package is lost and they never…

My Package is lost and they never answer the phone and they do not answer the last mails that I sent them asking for an explanation.It´s been more than a week when they asked for the invoice of the product they have lost but besides that there is not information. Everything leads me to think that they do not work in a trasparent way.

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

Bad business ethics

I had a parcel which I had shipped to them and they lost it and then just completely ignored my emails so there is nothing I can do and I lost everything I had paid.

August 30, 2025
Unprompted review
Show reviews in all languages. (13 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look