Shire Garden Buildings Reviews 2,041

order and delivery ok
item covered in bird poo
had it returned and refund complete

Very happy with the product and delivery.

excellent communication very helpful

Delivery exactly as agreed. Offloaded where asked to put it

Order had missing parts which were advised on April 27th. Still not received May 12th. No confirmation of dispatch/tracking.

We purchased a shed for a primary/nursery school and one of the contributing factors, due to safety factors, was the shed came with Acrylic windows. The shed was delivered with "glass" windows which are totally unsuitable. I contacted Shire and was told the window spec was changed in January 2026 but the assembly leaflet clearly states the windows are Acrylic. The contact person at Shire informed me that she would check with their warehouse staff to see if they had any Acrylic left over, she got back to me to inform me they had nothing in the warehouse. So now we sit with a shed which we cannot use without the further expense of purchasing 6 Acrylic window panes. If we were made aware of the change before we purchased the shed we would have gone to a different supplier.

had an issue with the order which was very quickly and efficiently resolved

Broken shed badly made

Trying to find a company you could trust and after looking at others on reviews I chose shire log cabin , all process upon delivery was excellent ,delivered on time agreed , had handyman to help with installation all went smoothly even with extra parts ,handyman said it’s the best one he’s seen and I’ve releved on my purchase was correct , excellent company .

Good delivery man and on time.The shed was well made.

Everything was good, thanks

I actually ordered the playhouse via 'The Range' and I'll be honest I had awful service. My order was processing for almost 3 weeks. After chasing the order with the range and getting absolutely nowhere I decided to go straight to the supplier, shire garden buildings. They solved my issue in less than 3 hours! Got me a delivery spot secured in that time too. The customer service I recieved was 10/10.

The delivery was excellent too. Came within the time slot we were given and the gentleman who delivered was very friendly.

I would highly rate this company!

Excellent service

Ordered a shed via Robert Dyas on the basis of delivery 7 May, confirmed on the acknowledgement and on the receipt. Received an email saying "This is not a scam email" that I ignored as being suspicious; and phoned Dyas who confirmed 7 May again. Subsequently learned from Shire the earliest delivery would be mid-June, and when I phoned I was rather curtly told Robert Dyas doesn't have access to Shire's calendar! Called Dyas again who apologised, explaining they depend on what Shire tells them, and they escalated my enquiry so that earliest date brought forward to 11 June, but still more than a month later than advertised.
I cancelled and bought instead from another supplier on 4 May, delivering 12 May.
I had intended to wait until after that delivery before responding to Shire's request for my opinion; but as they are chasing me for it, here it is.
I don't blame Robert Dyas but be wary. Ordering Shire's shed has wasted much of my time on the phone.

The shed is not what I expected. The build quality is horrendous, the OSB supplied is super thin, the boards aren't cut square, nor are the doors built right. Not square nor long enough. Missing screws ie not enough for the 12 x 6 shed to be built. The panels that came I had to adjust but moving rails because of poor workmanship. The felt is ment to be premium it's pretty crap. Bought thicker felt and as for the dims on the website don't even come close to what's supplied. Overall BUT ELSEWHERE!!!!!!

Roof chip board cut too small,no over hang at back or sides,the chip board thin enough to warp at corners breaking any seal put in place,doors are warped the corner slats-coverings were also warped making them difficult to attach in a straight line, overall a second rate product,have spent £40on pvc 38mm angle to cover back and sides of roof covering, disappointed.

Good contact and notification of delivery(on time) Good quality item with all materials and fixings supplied with easy to follow instructions.

I contacted with videos and photos of a warped door a split trim a warped window and yet all I get is they cant see it also two pieces had broken pieces and apparently thats ok also two trims downside door are too short dont purchase its a rip off also floor does not connect straight as one piece cut offline not straight

We chose which playhouse from the website, chose a delivery date, had updates as to when it would be delivered.
All items delivered in good condition.