Placed the Order of road bike online on last Saturday, however it showed 2 orders for the same item and for which only one is paid by me. In middle this week, they cancelled the misplaced order and su... See more
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After some initial communication delays, the Stadler team stepped up and resolved a proble to my satisfaction. They apologized for the mistake and issued a fair partial refund to compensate for the de... See more
Company replied
Mr Muller and his team are super professional! They helped me so much and so smoothly. Zweirad Center Stadler is best! There is also one guy who helped me, his surname was something like Venas, great... See more
Company replied
Ich habe die 2 geöffneten Pakete erhalten. Lebensmittelprodukt in 2 Packungen zu je 12 Stück. Alle 2 Packungen laufen bald ab. Eine läuft im Juni 2015 aus und die andere im Juli 2015 Se... See more
Company replied
Company details
Written by the company
Onlineshop und Website von Zweirad Center Stadler. Fahrrad, Fahrradbekleidung, Fahrradzubehör. Marken: Dynamics, Triumph, Exte, Scott, Cannondale, Cervelo, KTM, Bulls, Shimano, Campagnolo, Vaude, Odlo, Mavic.
Contact info
Simon-Sorg-Straße 2, 93051, Regensburg, Germany
- 094137880
- shop.zweirad-stadler.de
Asks customers to review
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Replied to 32% of negative reviews
Typically replies within 48 hours
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I bought a helmet
I bought a helmet. Everything was good. The item was as described, and shipped fast.

Reply from Zweirad Stadler
Perfect service
Fast delivery, perfect packaging. Highly satisfied with service provided.

Reply from Zweirad Stadler
I received the correct attention and support even though the response time can be improved
After some initial communication delays, the Stadler team stepped up and resolved a proble to my satisfaction. They apologized for the mistake and issued a fair partial refund to compensate for the defect. I am happy with their support.

Reply from Zweirad Stadler

Reply from Zweirad Stadler
Fast delivery
Fast delivery, great packaging and payment with Amazon.... Just great experience. All benefits

Reply from Zweirad Stadler
Poor Buying Experience
İn the Shop, I was advised to buy it online as the support wheels were not in the Shop invenyory. He yold me that bicycle would come as assembled. It did not. When I took it yo the Shop they asked for payment to assemble it.

Reply from Zweirad Stadler
Super fast and smooth delivery
Super fast and smooth delivery. I like there is a shop in Düsseldorf but most of items are gone and I need to order them online.

Reply from Zweirad Stadler
Damaged delivery
I ordered a bike that was delivered with a damaged pedal that could not be installed. After reporting this to the seller, I received the reply that I damaged the item because I tried to install the pedal myself and this is not covered by the warranty (the pedals are of course delivered unmounted). I consider this to be cheating as the store sends broken items and refuses the warranty and recommend ordering from another store to avoid wasting time and money.
Mr Muller and his team are super…
Mr Muller and his team are super professional! They helped me so much and so smoothly. Zweirad Center Stadler is best! There is also one guy who helped me, his surname was something like Venas, great guy! Greetings from Nemanja Kovacevic!

Reply from Zweirad Stadler
Ich habe die 2 geöffneten Pakete…
Ich habe die 2 geöffneten Pakete erhalten.
Lebensmittelprodukt in 2 Packungen zu je 12 Stück.
Alle 2 Packungen laufen bald ab.
Eine läuft im Juni 2015 aus und die andere im Juli 2015
Sehr schlecht.
I received both packages opened.
Food product in 2 packages of 12 units each.
Both packages about to expire.
One expires in June 2015 and the other in July 2015
Very bad.
I am satisfied with the product but not with the sale
Opened packages and products that expire in 1 and 2 months
Your offer and interest makes it go from 1 star to 3 stars.
Many thanks

Reply from Zweirad Stadler

Reply from Zweirad Stadler
Good price for a set SRAM brakes
Good price for a set SRAM brakes. Fast Shipment. Top

Reply from Zweirad Stadler
I've purchased quite a few parts online…
I've purchased quite a few parts online from Zweirad. The products are always well packaged and arrive within two days. Thank you!

Reply from Zweirad Stadler
7 days wait for delivery
7 days wait for delivery! 2 days is a lot for EU country, but why 7 days? What is the problem, why it does not work, why so long.

Reply from Zweirad Stadler
The staff treated me like I'm a pleb…
The staff treated me like I'm a pleb once the transaction was done. Super unhelpful. Not a good wY to treat someone who would have came back - to buy more bikes. Crazy
wrong information on the phone
1. Before I ordered I got a reply my e-mail that Stadler couldn't switch the adapter from I-rack to Mik and that I had to do this myself.
Therefore I made a call in which I asked if the adapter of Mik fits on the bag of Northwind. The answer of your female employee was YES.
In real today : the answer is NO. The distance between the screws is completely different so I had to add 4 new holes in order to make the adapter of MIK fit.
2. The two Northwind bags have a different bottom. The first one has only 4 holes where the original adapter was, the second one has 4 slits of a few centimer and different quality (less quality) of bottom.
3. The sides of the Nortwind bags can be extended. The first one has the normal length size (as our previous bags of Northwind). The second one is 4 cm longer which is limited for our 20 inch e-bikes.
I wrote two mails but until now I didn't get any reply :-(
Online shop
I was disappointed with the shopping experience at Zweirad-Center Stadler. Deliveries were extremely slow and the customer service was rude and unhelpful. I would recommend looking for more reliable alternatives.

Reply from Zweirad Stadler
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