Shopthecic Reviews 

Ordered a cardigan 4 weeks ago. Found it odd that I hadn't recieved any dispatch or shipping information. Raised a dispute with Paypal and was provided an email address. They cannot recieve incoming mail... waw. Well at least I'll get my money back from Paypal, but jeez should have expected this considering the 1 star reviews on here. If you are thinking about buying something from this company... don't. Go elsewhere, the price isn't worth the bother of having to fight any issues.

This company is so unprofessional. They sent me boots that are off by one whole size. Yet they refuse to respond and send me a return slip. It’s been almost 10 days and no response. I’ve emailed them several times. I now have to take measures into my own hands. I sure wish I had read the reviews first cause ain’t no way. NEVER AGAIN!!! Then they erase your reviews from their website so people can’t see how they’re really treating their customers. It’s diabolical to say the least

I really wish I’d read the reviews before ordering.

I was originally told:

“We are pleased to inform you that your order is still within our stated processing timeframe of 9–10 working days.”

Twenty days later, nothing had happened, so I chased it up. I was then told:

“We’re pleased to inform you that your order is ready and will be collected by the courier within 1–2 days. You’ll receive a shipping notification once it’s on its way.”

That message was sent on 17 July. It’s now 24 July, and nothing has been shipped.

I followed up again and was then told:

“We are pleased to inform you that your order is READY and will be collected by the courier tomorrow. You will receive a shipping notification as well. Rest assured, we will monitor your order’s journey until it is delivered to your doorstep.”

That was on 22 July. It’s now 24 July, and “tomorrow” still hasn’t happened.

I placed this order on 27 June. Four weeks later it hasn’t even been dispatched. The repeated promises that it’s “ready” and “going tomorrow” have turned out to be completely untrue. If this is how customers are treated, the negative reviews make perfect sense.

Terrible company ordered a jacket after waiting several days I had an email asking if I had ordered the right size as I had waited 8 days I asked for my money back they said before they would refund me was I sure because they were still in the 9 day delivery period so only one day out to send it from china lol I said no cancel it I haven’t heard anything since and they are now ignoring me please avoid this company they trade under several different names so check please before ordering anything

I TOO ORDERED AN OUTFIT ON 5.FEB 2026 STILL NO OUTFIT. WHEN I CLICK ON THIER WEBSITE FIREFOX WILL NOT OPEN ITS SITE SO I WILL NOT RISK IT. AFTER READING YOUR REVIEWS I WILL JUST GO TO MY CREDIT CARD SERVICE AND SEE WHAT THEY CAN DO. WISHING YOU ALL A GOOD DAY...

I placed my order on January 11, 2026. My email account was hacked and ultimately closed by yahoo. I opened a new email account and emailed the customer service team 4 times, explaining the circumstances, giving them all my information, and asking (and finally begging) for status of my order. Not one response. Not one reply. Not one acknowledgment. Their slogan of “family, love, hard work” is a pile of nonsense. They don’t give 2 cents about their customers! I never received my order and my money is gone.

Took weeks for item to arrive. It was a completely different item and such inferior quality. So far they are not refunding me and wasting my time. I have reported for fraud. Save your money and buy elsewhere.

I ordered a women's hooded sweater on December 8, 2024 and it is now January 15, 2025. My account was charged $45 at the time of order. I have received no product, no shipping information and no response to many emails to shopthecic.com. Any advice on what to do next?

If I could give no stars I would. Despite many emails an order promised before christmas still has not arrived with no reply or communication. Buyer Beware!!!!!

Ordered an item. Didn't hear anything for a week. E-mailed to request the order was cancelled (I had ordered the outfit for a specific occasion and it was clear it wasn't going to arrive in time)
Heard nothing but suddenly had an e-mail to say it had been shipped. Tracking number information says this is not true.
Have e-mailed multiple times since and heard nothing.
Scam site. Wish I had done my research before handing over money.

My order was 4 months late. My order arrived 4 months late. I had to pay customs clearance because they didn't declare IVA, or the amount paid correctly. The order was returned because they only put the name and postal code in the address.
Yhey do'nt answer any e-mail.

No response from customer service on my purchase. I believe this site is fake.