Shopwondernest Reviews 

A red flag! I made the mistake of ordering from this company before checking the reviews so I mistakenly ordered and did not realize til it was too late that this is a recurring subscription. There was no customer service number to call!! All that was there was an email address. I cancelled the same day I ordered, no reply. Reached out again 3 days later and hoped for the best. This month, my credit card got charged again which triggered me to check my emails and that when I found out they replied to my second email whether I wanted to pause the subscription or space out the time. So I replied yesterday but I was too late again as the order has been shipped again. This is fraud! Feels like this company is thriving on customers not being able to check on their emails in time to force us to continue the subscription! Even the credit card’s issuer seems to have their hands tied.

Extremely Disappointing Customer Service

I am very disappointed with my experience with ShopWonderNest. I have sent multiple emails requesting cancellation of my subscription before the next order was processed, but I have received no response. Despite my attempts to cancel in advance, another order was shipped.

My daughter did not like the taste of the gummy products, and we do not wish to continue receiving them. I have been trying to resolve this issue, request a refund, and cancel my subscription, but the company has yet to respond to any of my emails.

It is extremely frustrating and unprofessional to have to repeatedly contact a company and receive no communication, especially when I made an effort to cancel before the next shipment. As of the date of this review, my issue remains unresolved.

I am still waiting for a response regarding my cancellation and refund request. Customers deserve clear communication and timely assistance, especially when they are trying to stop a subscription and avoid unwanted shipments.

AVOID SHOPWONDERNEST.COM ! AN ABSOLUTE NIGHTMARE OF A COMPANY!

One of the worst online shopping experiences I have ever had. I would strongly advise other parents to think twice before buying anything from Wondernest.

I originally purchased their gummies simply to try them for my daughter. Unfortunately, she absolutely hated the taste and couldn’t even bring herself to try a second gummy. The product was a complete waste of money.

But the real nightmare started with their subscription system.

I ended up paying £95.01 over three months for bottles of gummies, which I find ridiculously expensive. I have only received two bottles so far, despite paying for three.

When I tried to cancel, I discovered their three-month minimum commitment and a 25% early cancellation fee, which I felt had not been made sufficiently clear during the purchasing process.

And here’s the most unbelievable part: I HAVE ALREADY PAID FOR THREE MONTHS, YET THEY ARE STILL ASKING ME TO AGREE TO A 25% CANCELLATION FEE!

Their own policy states that this fee applies to customers who cancel before completing the minimum commitment. Despite explaining my three payments and providing the dates, I have repeatedly received responses asking whether I agree to pay the fee.

As a businesswoman myself, I find this approach to customer service absolutely unacceptable. Building a successful business should be about earning customers’ trust, not leaving them feeling trapped in subscriptions and frustrated when they want to leave.

I have spent far too much time exchanging emails over something that should have been straightforward.

My experience with Wondernest has been stressful, expensive and deeply disappointing. I have completely lost confidence in this company.

Parents, please read every single subscription condition before purchasing. I wish I had known what I was getting into.

I WOULD NEVER BUY FROM WONDERNEST AGAIN, AND I CANNOT RECOMMEND THEM.

One star, and only because I cannot give zero.

All the negative comments about this company is true.

I
cancelled my order straight away after seeing the reviews.

finally someone got back to me and apologised saying that the gummies I ordered were on the way and refunded me half the money.

nearly a month on I have not received anything and they have taken a monthly subscription, I am absolutely fuming

Beware this is scam website and it takes me out of credit card with multiple transactions.

Do not feed your kids these “vitamins”.
They gave my son awful stomachaches. When I tried to cancel my subscription, I was totally ignored. I have been battling with this company for months now, still ignored. No response from the company yet they keep charging me. They are clearly running a fraudulent business,
harming children and taking your money.

I bought one and i can’t get out on there system of sucking up my money on my direct debit account. You will wait three months before they unsubscribed your account to the loop of scam. Beware of this adds. Once you are hooked they get more money as they can.

Be aware, it's a scum. Got charged 3 times.

They are scammers cheats don’t trust them