Shortmax Reviews 

I was charged $13.99 by this app on 9-26-2026. I have never a subscription to them. I on't have the app on my phone. Now I can't seem to be able to block or cancel them.

Awful the codes never work and the adverts in IG never have the title of the film...when searching never find it..

Cancelled subscription but still being charged $19.99 - submitted problem on their website but it’s still happening. And I’m not able to view the dramas on my phone or tablet.

Don't you people think it's over the top to charge freaking 18.99£ just for a week? Even stars like Netflix and amazon prime doesnt rob anyone such way. And overall, they charge super little for a month. You say first day free, bro; forget free not even a day's worth. No updates, nothing.

I have been trying for weeks to cancel my subscription and i have not been able to do so. I had to get new bank cards twice and then get my bank involved and they still tried to take money. I file a complaint with the FTC. They owe money for the weeks they took from me after i provided everything the ask me for.

AVOID, AVOID, AVOID! THEY'RE A SCAM. It's obviously intentional, and their free trial is a trap. Don't ever put in your card if you don't wanna spend endless weeks contacting them with no response. They'll only respond once and then stop responding. Once you subscribe, there's no way to unsubscribe unless you email them and that's where you'll spend endless weeks trying to reach them without a response as milk your account weekly -its a trap... They should never be allowed to operate

THIS APP IS A HORRIBLE SCAM!!! DO NOT DOWNLOAD!!! DO NOT SUBSCRIBE!!!! THEY DO NOT RESPOND TO EMAILS!!! IF YOU CANCEL YOUR SUBSCRIPTION THEY WILL CONTINUE TO TAKE YOUR MONEY FROM YOU!! I WILL DO EVERYTHING IN MY POWER TO SPEAK OUT ABOUT THIS HORRIBLE APP AND SO SHOULD YOU!!!

Shortmax is the worst app. You can log in every day but it stay on Day 1. They offer bonuses eg to watch an ad for points or rewards but it NEVER works. They are lying and create expectations the do not honour. No bonuses or points at all. What a waste!

They refuse to cancel your subscription even after contacting them via email as suggested. I've sent them 5 email each reply is different. It does not show up in your Google play store so your unable to cancel. They keep hitting your bank account..till they drain it. HORRIBLE!!! SCAMMERS

Please be aware of this app. They will not only charge you. They will double charge you and then they won't allow you to cancel and continue to take your money. Please be careful. Do not download this app. I don't want this to happen to anyone else. Thank you.

Supposedly I have a subscription to the crap ,every week they take 19.99 out of my bank account. Like upwards of $400 i can't find anywhere I have signed up for an account. Even on their app there is no history of an account or payment method I want my money refunded without having to cancel my bank account again. I will be contacting the bbb and fcc .

Signed up for the free trial canceled and they have stolen $239.88 out of my account. I'm very upset!! This service is a scam.

Scam!! Signed up for trial, cancelled,but they kept charging. Made sure cancelled, contacted them and they kept charging until you block through your bank. No responses from customer service.

Signed up for a two week trial for 19.99. Realized it was a waste so I cancelled the subscription. I was supposed to be able to use it for the two weeks but was immediately cut off. I emailed 5 times and got the same auto response each time, even after providing all the information requested, plus screenshots. Obviously a scam and I'll be disputing the original charge as they did not provide the service contracted for.

If I could give 0 stars...

I strongly caution anyone considering doing business with ShortMax.

After I canceled my subscription, ShortMax continued charging me until I was overcharged by nearly $400. For more than three months, I repeatedly contacted the company to stop the charges and request a refund, but my concerns were ignored. The only time I received any meaningful response was after I filed a complaint with the Better Business Bureau and posted a negative Google review.

In June, ShortMax claimed they had stopped all automatic payments. That statement is misleading because the payments only stopped after I contacted my bank and had the charges blocked. The company also promised that my refund would be processed within 10 days, but I still have not received it.

Since then, every time I follow up about the refund, I receive the same automated response asking for my user ID, phone type, phone model, and other information. I no longer have my user ID because I deleted the app after canceling my subscription. That should not prevent them from resolving this issue. They were clearly able to locate my account based on my email address when responding to my complaint and communicating with the Better Business Bureau, so they already have the information needed to identify my account and issue the refund.

This experience has demonstrated a serious lack of integrity and customer service. It appears the company is more concerned about protecting its public image than resolving legitimate customer complaints. No customer should have to involve their bank, the Better Business Bureau, and public reviews just to get a company to acknowledge an issue and honor a promised refund.

I am still waiting for the refund that ShortMax promised. The company should do the right thing, honor its commitment, and issue the refund without any further delays.

Scammers! Cancelled almost immediately, they continued to take payments for weeks. AVOID these crooks!

The reels are good but you can’t view enough episodes before they want money or you have to claim points through rewards. The rewards are horrendous to complete and 2/3 are okay but the 3rd is virtually impossible to get despite many attempts. Such a shame

Scammers! Stop using this service. They keep charge you and refuse to refund. I have reported it to the police and to the app store.

DONT USE THIS APP.
You’ll be stuck paying them every other day.
They don’t have a cancellation option in the app, if you cancel it via apple pay ITS DOENST STOP.
They don’t respond on mails either.
ITS A MONEY SCAM !!!!

Dont Get this app at all, Its a Fradulant Application, I have Reported them to My Bank, To App Store, No One Can Do Anything about them, Basically I Have No Subscription With them, However as Soon As Money Comes Into My Account They start taking Out Money, I have Contacted them asked them, And No Actions. I do have at least 10 unathorised transaction And I Do not Have even an account with them