Siampark Reviews 

Good rides but very rude staff!

The rides were good and queues moved fairly quickly for most attractions. However, some staff were extremely rude. One male staff member very rudely asked me to step out of the queue when I reached the front, then pointed at a sign stating the maximum weight was 180kg, leaving everyone staring at me. I am absolutely nowhere near 180kg and found this completely humiliating and unnecessary. I was left feeling extremely embarrassed and upset, to the point it ruined the rest of my day as I no longer wanted to go on any rides in fear of it happening again. I completely understand safety restrictions, but there are respectful ways to approach people without publicly humiliating them. Really disappointing experience!

Truly the most disappointing family day out in over 16 years! We arrived at 10.30am and in 5 hours had managed 1 water slide! Truly disgusting and driven purely by greed. After queuing for 1 hour and 20 minutes we realised we were still at least 30 minutes away. The cost of the fast pass is the almost the same as your ticket! Extortionate if a family of 4 or more and morally wrong. We even had to que to complain! And we’re told it’s not possible to issue a refund… if it’s possible to happily take money it’s certainly possible to refund it! Truly appalling day and service.

Terrible queuing system, entry into park funnelled into a small area and demanded photo be taken with terrible attitude.
Complained but had no direct response from Siam park alongside other issues. purchased another set of tickets just to be able to get on rides. Chaos. Bad customer service.

The park itself is great, slides are great fun, BUT poorly managed number of visitors needs to be better regulated, queues say 10 mins but then you wait 40 mins (partially due to fast passes and vip passes) for a 40 second ride not good enough at all, hundreds of € on tickets for family and potentially not even possible to go on all rides in one day, I understand it’s a business but fairly disappointing overall due to overcrowding/ long queues.

Very disappointing experience. Smoking is completely prohibited throughout the entire park, but this is not clearly communicated on the official website before purchasing tickets. There are signs everywhere inside the park, and once you enter, you cannot leave and re-enter. This is important information that customers should know before paying. The park should make this rule clearly visible on the website and during the booking process.

I'm writing in regards to a complaint about the state of Siam park as a paying visitor on the date 03/09/2026.

I'm extremely disappointed by Siam park. I attended a few years ago once as general admission and had a great day, got to do a lot of the slides even with longer waits. Then leaving the park you could go to the desk and get a cheaper return ticket with fast pass access and attended a second day with that and had an even better time. Thats all in the past.

The park must be under new management or something but its a disgrace. The park is over crowded beyond capacity to the point you are waiting an hour and a half to get up to a single slide which you're down in seconds. Fast passes sellout immediately and now there's an unlimited fast pass option which leads to people blocking up the lines as they repeatedly just shoot up past the standard line over and over. Its not acceptable.

I was there from opening and got to use 4 slides across the entire day. One slide the Saifa broke down multiple times and staff did nothing to inform a line of people that went down to the bottom waiting for again an hour and a half at least in the heat. Multiple times groups of people just abandoned the line because the wait was so long and we were being told nothing.

Entry was also a mess, they'd no information on what line to join for what type of ticket, no staff helping people other than scanning tickets, a line with a sign saying it was only for residents that they allowed visitors to use but didnt tell people so some left the line after seeing that sign like we did only to find out we could have stayed in it.

I spent a year telling my girlfriend about how great Siam was on the run up to going again years after a great experience. Now I would tell anyone who will listen to avoid it. You oversell and fill the place so packed we couldn't enjoy the day, its honestly pointless going and a waste of your money.

I'm extremely disappointed, more so actually angry about the condition the park has become for paying visitors.

Having spent €308 for 7 people to attend the park, we realised that the park was overcrowded. We are used to crowds and queues, but having arrived at 9am, we had only 2 rides complete by 12.30. We considered getting fast passes, but those queues were also too long. While the afternoon improved slightly, I believe this was because many went home early for the same reason. A great place if not so commercialised. Really disappointed.

We went at night and so happy we did!!! We started queueing at 7:20pm, in by 7:50pm and lockered up and on the first ride by 10 past 8! Managed to go on Singha, Saifa, The Dragon, Kinnaree, Volcano, Lazy River and more then had time for an hour in the wave pool at the end which was great! The most we queued was 20 minutes if that and we didn’t even buy a fast pass. Incredible night :)

Fantastic day out a must for families visiting Tenerife! Useful info following some other reviews
Value for money- yes it’s pricey but well worth it. Great day out Fast track- over priced in my opinion. Yes you will get in more rides but we got on 14 without including lunch. How many do you want. Weekends are apparently quieter we went on a Saturday in August, longest queue was 40 mins, most a lot less
Food- people claim it’s expensive. Eur 7 for a burger Eur 3 for chips, eur 3 for an ice cream, eur 4 for a beer. You decide if that’s a lot, I don’t think so Lockers- there are loads eur 10 for a large we got 4 swim bags in. They are a must really.
Shoes. Wet shoes can be worn on the rides wear them! Floors hot! They sell them there for eur 11. Flip flops/sliders can be left at ride entrance.
Phones- can be taken on most rides in waterproof pouches is best. Or leave them in your locker.
Shade- there is lots. Most rides queue in shade from trees we felt pretty cool most of the day

There should be another entry, way in the morning for all those people who don't want photos with the elephant.
Another way around pictures space

Shite. Absolute nightmare. Everything about it is hardwork. Read the bad reviews and take notes before you go. My advice... 1. Get a map.
2. Take no notice about not taking your own food. Just be discrete.
3. Staff are braindead.
4. Shite signposts.
5. Horrendous queues.. lol...lol

Need maintenance. Several of the ride don't work. When you buy tickets outside, there is not information that rides don't work.

I had high hopes gor siam park until it took an hour to get inside, nearly another hour to find somewhere to sit then we only got to ride on 4 slides in total and it took over an hour to que for the included burger which was caked in onions and the bottom bun was literally rock solid but they wouldnt exchange it because i allready walked off with it. I bought the twin pass to loro and siam park but highly recomend you dont bother and simply just go to aqualand. Its ten times better, no waiting arround, they have dolphins and its a lot cheaper! It kinda depressed me wasting so much money and ruined my holiday! Dont bother going and save your money

Extremely long queues, which made the whole day very poor value for money. Also very unclear information about what the different rides were, so we were queuing for a whole hour for a ride without a clear idea of what to expect. We also were not clear how long we would be waiting in the queue: if we had known, we wouldn’t have bothered. The ride itself was fun, but not worth waiting an hour for.
After queuing for an hour for the first ride, we didn’t think it worth queuing so long again, so we wanders around looking for a quicker queue: very hard to know where to go, what the difference between different rides would be, or how long it would take to get to the front of the queue; all of them seemed long and slow-moving. In the end, we just went for the lazy river ride as there wasn’t a queue. But the inflatable boat kept getting stuck and I’d have to get out and push it which was frustrating.
Given all of that, the entrance fee was very expensive since effectively we only got one ride. So to have to pay 10 euros for a locker as well, and there is a charge for car parking - felt really mean. There are 2 artificial beaches which are ok: though in Tenerife, you are never that far from a real beach, which costs nothing!
Overall a frustrating over-priced experience, and a waste of a day.

We've come to Tenerife on a family holiday and we've been having a blast. We came to Siam Water park and we were enjoying all of it until we were having some dinner. I completely understand that pigeons can be pests, but we full on saw the security guard and staff kill 3 pigeons today. I saw him grab one and my mum said she saw him throw it in a bush but didn't see it fly away and he was dusting his hands off like he'd just rung its neck or something. Then my brother in law saw a member of staff grab one and walk into a staff area with it, then the worst by far was i watched the security guard smack a pigeon with his glove and obviously injured it and it was limping around and couldn't fly, then a member of staff bagged it up and took it into the same room he took the other one. my mum stood up outraged and followed to see where they were taking it and the security said "lady i'm sorry, but... You know..." My mum said she wasn't happy with what we saw but they didn't seem bothered at all. I completely get that they can be pests but that is seriously not the way to deal with it. Totally unprofessional, god knows if any kids saw them do this. Really did put a downer on the day watching staff and a bully security guard enjoying animal cruelty.

The park itself was not maintained well for the revenue it makes.
My sliders were stolen so I can imagine (after looking at other reviews) there are thieves operating within.
Very overpriced and extremely busy.
I would not recommend!

We had a brilliant time at Siam Park

It was well run, the fast pass worked well (albeit 38 euros per person) and they opened the park early which helped us get loungers at Siam beach and lockers.

The food in the beach cafe was great probably better than other waterparks I’ve been to around Europe.

The place was clean, and the staff were friendly and helpful.

Tip; we went on a Sunday and have been told Sunday and Tuesday are the best days to go.

In regards to booking tickets the process was fairly simple online but I believe had we booked through a reseller it may have been slightly cheaper

Total rip off £120 for three tickets was not paying out more for the fast pass that would of been another £90 on top. The park it totally over crowded it's just pure greed. Hours waiting in line for ok slides. If your thinking of going then I better get your chiqe book out. Advice from me avoid it's not worth it. Food is expensive for what it is. Go at your own peril

Me and my group of friends went during night time , and it was the best part of my holiday ! No ques for rides at night time , wave machine was unreal, got to go on as many rides as possible .

Complete rip off and extremely rude staff
Went to Siam park today, had previously booked the VIP fast pass tickets online which were €99 each, this came to €198 altogether as there was two of us. We arrived at the park and went to gain access but was then informed we didn’t have “admission fee” I was obviously confused to this after forking out the bones of €200. The admission fee on top of the fast pass tickets was €43 each, again because there was 2 of us we paid €96. In total we paid €294 for the ‘VIP’ ‘fast pass’ tickets. Online it states with the VIP tickets you are entitled to all inclusive food and drinks and fast pass access to the rides. We were not at all. We were informed extremely rudely by the staff members. Majority of the rides were closed off and we had to wait in line constantly for the rides we were able to go on. The rides I would rate 5/5, only for the experience we had, a complete waste of time and money. If you want to feel like dirt basically go there. Staff were not one bit helpful extremely unfriendly and rude.