Sidestarhotels Reviews 

I stayed at side star elegance in Antalya July for 2 weeks with my wife, from the fist encounter of staff they automatically assumed that we was German, once they found out that we wasn’t, there attitude changed, if your British this hotel is not for you, and that was from font of staff , cleaners, bar staff, gardeners ect, most of the staff don’t like the British,

Stayed at sidestar resort in 2023 of August and had an alright time. The actual staff was very lovely but the food was not good. It was very average and I did end up getting ill because of the food which has not happened to me in the past. One thing I was hugely disappointed with was the fact that I had to go the doctor which is in the hotel they then sent me to a private hospital which was nice but they definitely did this on purpose as a way to make money out of me being ill. I was charged for every little thing luckily I have travel insurance so I was able to claim it back once I came back the UK but overall the hotel was average. Staff was nice. The people that were staying there were not and for me that would be a huge factor in not going to this place as it catered more towards white Europeans than those of colour.

We stopped at the side star resort in Turkey in April, the hotel is absolutely amazing, the food was georgous, they can’t do enough for you. The staff are so friendly and made us feel so welcome, the entertainment was brilliant. The rooms were georgous and the mini bar was so good. Thanks for our little freebies in the room 🤩Would love to go next year but the prices have shot up 😢 this was our first visit to Turkey and will definately be back ❤️
The only down side was the other people reserving sun beds, when there is a notice that says you can’t , also the big pool could do with heating slightly esp in the colder months 🙏🙏

We had booked the Side Star Resort neatly through Booking.com, and subsequently received a confirmation from the hotel that the reservation had been received. However, after some time, we were informed that there had been an issue with the reservation and our booking was canceled. We decided to contact the hotel's customer service. We sent an email which went unanswered for days, and also sent a message via WhatsApp without receiving a response. We even attempted to reach out through the so-called Live Chat on the website, but eventually had to call Turkey from abroad to reach them. To make matters worse, I was contradicted on the phone, and the person on the line was not particularly customer-friendly. She kept repeatedly saying "no, no, no" and wouldn't even let me finish. The hotel was unwilling to work with us to find a solution and directed us back to Booking, while Booking referred us back to the hotel. Overall, a very disappointing customer service experience. I will also share my experience in the necessary reviews on other websites. Not recommended!