The Sign Maker Reviews 

I looked online to find a Sign Making Company,
I was immediately drawn towards the company called The Sign Maker. So many photographs showing the variety of beautiful Signs the company could produce.
After one phone call, I was impressed by the enthusiasm and help I was given by the company. Great to find a British Company and I was ready to place an order.
In my case I still liked the house name sign we hade made for our converted barn, but it was 24 years old and time for a replacement.
I sent a photograph of the old sign with measurements.
I liked the idea of Slate this time. Evidently if you want the Slate darker it can be oiled. A photograph of my new Sign was sent to me. Even the holes in the corners of the Sign had been drilled.
The draft copy was perfect. I decided to go ahead.
The new slate sign arrived very well protected.I am so thrilled with the finished product and this weekend I hope to have it displayed on the front of my house. A neighbour has already asked for the Company details as she wants a new sign now!

Excellent customer service!! Everyone was so helpful. I was really pleased with the stone they made for my husband's grave. Very good value too.

I had cause to search for a signmaker that could make a wooden memorial plaque to satisfy the stringent requirements of a natural wooded burial site. (only a few in the UK)
The Sign-Maker complied with the requirements as laid down by the burial site and produced an exceptional high quality plaque.
Their process involves ensuring the proofs are what the client wants, once any changes are checked and approved by the client, one is therefore committed to the production as no changes can then be made as would be expected. Beware they are not cheap but the finisahed article makes it worthwhile.

The only area of concern is the courier company used DX. The service from them was shocking. Firstly I was given a delivery date of 4th, September 2026 which came and went. Had to reschedule for Monday 7th September. They claimed that the driver could not find my location which I do not believe. The driver probably ran out of hours. Booked a re-delivery for the 8th, September .Contacted DX in the morning by live chat on the 8th September, they requested directions which I supplied. The article was delivered in the evening. (Looks like they don't work weekends. Also don't bother phoning the number they supply as it directs one to live chat)

My parents are in the woodland area of the cemetery, their choice. I was uncomfortable with their grave not being marked. It took me 7 years to get permission from the council to have a cross, but no plaque on the cross was allowed. I hunted and found the sign maker who would engrave the cross. This was an extremely important purchase for me and I have to say the staff at the sign maker were very helpful when it came to me making decisions. It arrived and I was thrilled, it is just what I wanted, it also seems to be of excellent quality. Unfortunately I had a bad ankle break and couldn't walk or drive for three months and lots of physio to get me back walking so I had it for a good while before I could put it in place. As soon as I was able we had it put in place and it's lovely, I now have somewhere to take flowers. I'm planning some planting, snow drops, bluebells, daffodils along with others to make their grave look pretty all year. Thankyou Sign Maker for making such a beautiful memorial cross for my lovely Mum and Dad, I think they would approve.

We can't rave highly enough for the quality and speed of service, as well as the quality of the item we ordered - a spare wheel cover, vinyl, using a photo taken with my mobile phone. You couldn't wish for anything better and we highly recommend The Sign Maker.

Brilliant company , very pleased with my purchase of a Brass house sign. Fab communication from the company regarding my order & would have total confidence in ordering from them again

I am so pleased I came across the sign makers. The company deliver 1st class products. They have recently made a beautiful new plaque for my mum and dad's resting place.
The craftsmanship is absolutely beautiful. It has been made to all specification that I provided.

The team are so helpful, warm and friendly.
There is no hard sell.

Thank you to you all for all your hard work and dedication. You are all amazing 👏

Carol C

Such a helpful company, great communication. My ledger stone order was very difficult as the church had very strict regulations which had to be approved constantly. The workshop and designer were absolutely brilliant. The approved end result was just perfect. I cried when I eventually saw it. Can't rate them highly enough. Highly recommend.

Great service all round - quoted & sent proof for sign off quickly and sign arrived today extremely well packaged to protect against any damage.
Would 100% recommend!

Lovely quality Cast Brass sign, helpful staff and a competitive price. Excellent service and fast delivery. Order number reference 49044

Great service and love my desk sign. The perfect desk sign in a lovely wood. Recommend to all looking for signs. I love how you guys followed up on my order by email to make sure everything was good. Delivered well packaged and in good time. Best wishes :)

Amazing service, Fast turn around, excellent quality and fairly priced! Will 100% be using these guys again.

I was buying a directional sign on behalf of an inner city primary school. The cost was just short of £1,000. The item was sent during a school holiday and so not checked by me until the school reopened. 7 of the 8 finger signs were in good order, one was poorly packaged and scratched/dented. After requesting a replacement of 1 out of the 8 finger signs, I was told that I should have opened the item within 12 hours and informed them immediately and so all they could do was offer me a new finger sign with 50% off the original cost. When I laid out my statutory rights to a refund or replacement within the required timescales in law (not their own made up rules) they caved in and sent a new one. Not before sending emails which were the most passive aggressive I have ever received from a company. I have never dealt with customer service like it in the past 20 years of working here. AVOID at all costs is my advice, particularly if you are a school or large organisation who will not always be able to "check the item immediately and reply within 12 hours" The comical part is that they still insist that all of their terms and conditions are legally correct and that their approach to customer service is justified.

I rang Jackie at The Sign Maker when I was worried and distressed. It was brilliant to speak to such a lovely, helpful and knowledgeable team. The sign arrived bang on time, looking great.

Quality and Craftmanship of memorial crosses is for sure a 5*
Delivery and Packing: 5*
Communication: A few scary moments there, where lack of communication is so bad , that it reflects negatively on the business.
Value for money: 4.5*
Shame the crosses do not go one more size up as the large is more like a small.

Not the fastest, but what do I know about how long it takes to make them?!

Excellent quality, well packaged, very pleased with my order. Thank you.

My mum and dad needed a clearer house sign to help out of hours carers find the house. I picked a slate sign with white text and it was manufactured promptly and sent for delivery. DPD messed up the delivery but the sign maker team chased everything up and sorted re delivery so that it was received in time for Christmas.

My experience has pluses and minuses. The pluses are the quality of the signs I have received so far are very good and as described. The minuses are:
1. They are quite expensive
2. Order taking and manufacturing seem to be separate so follow up is disjointed
3. You really need to double check the drafts for mistakes in spelling, punctuation etc. They get it right in the end but it is a bit laborious.
4. They are slow and miss delivery dates