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SIG Roofing Reviews 310

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 261 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, often going above and beyond to assist with projects and inquiries. The service is frequently described as excellent, with many appreciating the efficiency, product knowledge, and timely deliveries. Reviewers also highlight the comprehensive range of products available, competitive pricing, and the overall smooth experience from ordering to delivery. However, some customers also noted issues with delivery delays and instances where products were damaged upon unpacking, with policies that limit refunds once opened. A few other people also felt that staff could sometimes be unhelpful or that pricing was inconsistent, leading to dissatisfaction.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Service

Clients share positive opinions on service, consistently highlighting helpful, friendly, and professional... See more

Product

Reviewers mention positive feedback about product, highlighting a comprehensive range of top-quality products... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick turnaround times and... See more

Price

Customers had positive experiences with price, consistently finding them to be reasonable and competitive.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shannon at st ives branch in Cambridgeshire has really transformed your experience at SiG. Very helpful and sees your project till the end. Nothing is ever too much trouble and makes you feel you wan... See more

Company replied

Rated 5 out of 5 stars

We have been doing business with Portsmouth SIG over the last five years and couldn't praise this branch enough. All of the gents are polite, respectful and always go the extra mile. we would like to... See more

Company replied

Rated 5 out of 5 stars

Every person I dealt with at SIG, from Branch Manager to Delivery Driver, was completely positive and helpful - nothing was too much trouble. Calls were always returned in a timely manner. One of the... See more

Company replied

Rated 5 out of 5 stars

The only merchant in the town to help nothing was too much trouble for the young lady. Dawn talked me through some different options helping me decide on the most suitable products. Order placed... See more

Company replied


Company details

  1. Roofing Supply Store
  2. Roofing Contractor
  3. Solar Energy Equipment Supplier

Written by the company

If you’re looking for a roofing partner that delivers reliability, choice, and support, we offer one of the most comprehensive solutions in the industry. With over 40,000 roofing products in stock, we give you unbeatable variety - whether you’re working on a small residential repair or a large-scale commercial project. Our range includes trusted top brands sourced directly through our nationwide network, ensuring consistent quality and dependable supply. We operate specialist branches dedicated to pitched, flat, commercial, industrial, and solar roofing, meaning you always get tailored expertise for the exact type of project you’re managing. To keep your schedule on track, we provide flexible delivery options, including next‑day delivery on many items, so materials arrive when and where you need them. To support confident planning and accurate budgeting, we offer a FREE estimating service, helping you cost your work quickly and precisely. Plus, our sample and matching service ensures that every product aligns perfectly with your project’s requirements - no guesswork, no compromises. Whether you’re an independent tradesperson or managing major builds, our flexible cash and credit accounts are designed to fit the scale and flow of your workload. Ultimately, we’re here to make every roofing project simpler, smarter, and more successful.


Contact info

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4.6

Excellent

TrustScore 4.5 out of 5

310 reviews

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Rated 5 out of 5 stars

I’ve used SIG roofing for nearly 3…

I’ve used SIG roofing for nearly 3 decades. I have found them to have a very comprehensive range of products at a reasonable price.

May 21, 2026
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Reply from SIG Roofing

Hi Garrath,

We are so glad to hear you've been a loyal customer for nearly 3 decades and appreciate your kind words about our products and pricing.

Thanks, Sophie

Rated 5 out of 5 stars

Sig @ Lewes

Sig @ Lewes
Always trying hard to make the service easy & helpful, friendly & fun.
Keep up the great work.

May 20, 2026
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Reply from SIG Roofing

Hi Duncan,

We're so happy to hear you appreciate our efforts to provide helpful, friendly, and fun service. Thank you for your kind words!

Thanks, Sophie

Rated 5 out of 5 stars

Great work

I am always so pleased with how efficient Chris and his team at Torquay are. Not many services left these days with that sort of customer service.

May 20, 2026
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Reply from SIG Roofing

Hi David,

We're so glad to hear you're pleased with our team's efficiency and customer service. Thank you for your kind words!

Thanks, Sophie

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff.
Good selection of products

May 19, 2026
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Reply from SIG Roofing

Hi George,

We're glad you enjoyed our helpful staff and product selection. We appreciate your feedback.

Thanks, Sophie

Rated 5 out of 5 stars

Sig Roofing Newtown St Boswells very good

Sig Roofing is a really good company very helpful staff nothing is any bother to them I would rate them very high.

May 13, 2026
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Reply from SIG Roofing

Hi Marjorie,

We're so glad to hear you had such a positive experience with our helpful staff. Thank you for your high praise and kind words!

Thanks, Sophie

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, the drivers go above and beyond to get everything where you need it on site when deleting

May 13, 2026
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Reply from SIG Roofing

Hi Mark,

We're so happy to hear our drivers provided brilliant service, going above and beyond. We appreciate your kind words!

Thanks, Sophie

Rated 5 out of 5 stars

Service

Always pleasant and friendly service

May 14, 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Liam,

We appreciate your kind words. We are glad you enjoyed our service.

Thanks, Sophie

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff

May 13, 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Leslie,

Thanks for taking the time to share your review. We appreciate your feedback.

Thanks, Sophie

Rated 5 out of 5 stars

Fantatic

Quick turnaround on delivery, arrived on day as expected and courier they used respected our property & delivered without any fuss

May 11, 2026
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Reply from SIG Roofing

Good afternoon,

We're happy to hear that your delivery arrived promptly and our courier provided a seamless experience while respecting your property. Thank you for your positive feedback!

Thanks, Sophie

Rated 1 out of 5 stars

Your prices are more expensive than…

Your prices are more expensive than other roofing merchants

May 12, 2026
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Reply from SIG Roofing

Hi Martin,

We appreciate your feedback and we're sorry our prices didn't meet your expectations. I'll arrange for the Branch Manager at Northampton to give you a call to see how we can improve in the future.

Thanks, Sophie

Rated 5 out of 5 stars

Excellent service

Excellent service
They always have enough stock in
Delivery in 3 days 👌

May 9, 2026
SIG Roofing logo

Reply from SIG Roofing

Hiya, We're happy to hear that you had a great experience with our service and fast delivery! We appreciate your positive feedback and are grateful for your support.

Thanks, Sophie

Rated 2 out of 5 stars

Keep stock levels up

Keep stock levels up , and the staff to be a bit more helpful with better product knowledge

May 9, 2026
SIG Roofing logo

Reply from SIG Roofing

Hi David,

Thank you for your feedback. I'll pass it on to the branch manager in Oxford and ask her to call you to discuss how we can serve you better in the future.

Thanks, Sophie

Rated 5 out of 5 stars

Always ready to help you with any…

Always ready to help you with any product/ materials question's very helpful and knowledge staff, some are retiring and will be sadly missed good people

May 9, 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Jim,

We appreciate your kind words! We're happy to hear that our team is helpful and knowledgeable. We will miss those retiring too - thank you for recognising their contributions.

Thanks, Sophie

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