SIIL Ostomy™ Life Changer Ostomy Clothing Reviews 

83
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and comfortable fit of the ostomy products, noting that items like wraps and belts provide great support and security. Consumers also appreciate the helpful customer service and smooth ordering process, which make everyday life and active routines much easier and more enjoyable. However, some people mentioned experiencing frustrating delays or issues with their orders, such as items being out of stock or taking too long to arrive. A few consumers also noted difficulties with returns or exchanges when products did not fit properly according to the sizing guidelines.

What people talk about most

Product

People report positive experiences with product, highlighting that items are well designed, comfortable, and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the well-made and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, noting that while the ordering process can be... See more

Customer service

Customers had positive experiences with customer service, often praising helpful support agents who provided... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A great, feminine fit. Provides good support. The best style I’ve found after a long search. This style without lace at the back would be even better, as the lace often shows through clothing.

Company replied

Rated 4 out of 5 stars

I have ordered 3 times from Siil, twice on Amazon and once through their website. Amazon Orders never came and I eventually was refunded. The third order was through their website and a few hours lat... See more

Company replied

Rated 4 out of 5 stars

I bought this to Amazon for the purpose of putting it on the front of my bag to protect my intestine from pushing in while I do exercises it laying on my stomach. I guess I didn't read with a fine tub... See more

Company replied

Rated 4 out of 5 stars

There seemed to be a lot of trouble getting my order sent. Once it arrived the product was fine.

Company replied


Company details

  1. Clothing Store
  2. also in
  3. Lingerie Store
  4. Underwear Store
  5. Women's Clothing Store

Written by the company

SIIL Ostomy makes clothing and accessories for people who live with a stoma. Belts, covers and everyday pieces designed so a pouch sits securely and looks like clothing, not medical kit. What we make. Ostomy belts that hold a pouch in place without digging in. Covers and wraps that sit under ordinary clothes. Support pieces for the first weeks and for everyday wear, in sizes that cover a first pouch through a settled routine. We ship worldwide. Orders leave our warehouses; if a size or a delivery is wrong, write to hola@siilostomy.com. A person on the team answers — Maria or Ana. SIIL Ostomy. Fashion made for life with a stoma.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

83 reviews

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Replied to 100% of negative reviews

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4.3

All reviews

(83)

81 reviews in the last 12 months

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Rated 5 out of 5 stars

The osteomyelitis belt arrived quickly

The osteomyelitis belt arrived quickly, the material is very nice & light & very comfortable. My ileostomy pouch fits into the belt really well, & is comfortable to wear, so nice not to have to support the ileostomy pouch with my hand.

November 5, 2026
SIIL Ostomy™ Life Changer Ostomy Clothing logo

Reply from SIIL Ostomy™ Life Changer Ostomy Clothing

Thank you, Patricia. I am glad the belt arrived quickly and that the light, comfortable material holds your ileostomy pouch well, so you no longer need to support it with your hand.

Maria
SIIL Ostomy

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Rated 5 out of 5 stars

The product is very well made

The product is very well made. It came quickly and having garments that help with having an ostemy bag is great.

November 2, 2026
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Reply from SIIL Ostomy™ Life Changer Ostomy Clothing

Thank you, Sheila. I am glad it is well made and arrived quickly, and that the garments are such a help with your ostomy bag.

Maria
SIIL Ostomy

Rated 5 out of 5 stars

Quality wrap & enjoyed Maria’s emails…

Quality wrap & enjoyed Maria’s emails very personal and knowledgeable lady.

October 29, 2026
Unprompted review
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Reply from SIIL Ostomy™ Life Changer Ostomy Clothing

Thank you, Sophia. I am glad you are pleased with the quality of the wrap and that my emails have felt personal and knowledgeable.

Maria
SIIL Ostomy

Rated 5 out of 5 stars

I thought I was having a bad experience…

I thought I was having a bad experience with SIL. Using the website instructions for measuring the size for a belt I ordered. Received the belt and it was to large so I returned for correct size. There was some problems with the return process but the employees were helpful in resolving the issues. Now I'm a happy customer.

November 3, 2026
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Reply from SIIL Ostomy™ Life Changer Ostomy Clothing

Thank you, Robert. I am glad our team could help resolve the return and get you the correct belt size, and that you are now a happy customer.

Maria
SIIL Ostomy

Rated 5 out of 5 stars

Great expertise

Great expertise. And a perfect fit for all my needs .

November 3, 2026
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Reply from SIIL Ostomy™ Life Changer Ostomy Clothing

Hi Brian,

Thank you so much — I am really glad the fit is spot on for all your needs and that our team could help!

Maria
SIIL Ostomy

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Rated 5 out of 5 stars

Best Stoma swimwear I’ve found

This is the third set of swimwear I have purchased from Siilostomy and I can wholeheartedly recommend their products. If you want stoma friendly, well designed, well made and comfortable swimwear this is for you!

October 25, 2026
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Reply from SIIL Ostomy™ Life Changer Ostomy Clothing

Hi Lea,

Thank you so much for coming back for your third set of swimwear! We are thrilled it feels comfortable, well made, and truly stoma-friendly every time you swim.

Maria
SIIL Ostomy

Rated 5 out of 5 stars

Perfect wrap for everyday living

I was looking for a product to hold my pouch after surgery in 2022 and I found the Siil Ostomy site. I ordered one to see if it was a good product to fit my needs. Four years later, I own seven wraps from Siil Ostomy. I play golf three times a week and walk the course and find the wrap to be perfect item to give me the support that I need.
I was wearing my wrap to a hospital appointment after my surgery and a nurse asked to look at the wrap, she was very impressed and ended up taking pictures so she could let other patients know about the product.

October 23, 2026
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Reply from SIIL Ostomy™ Life Changer Ostomy Clothing

Hi Mike,

Thank you so much — hearing that four years on you own seven wraps, walk the golf course three times a week in comfort, and even had your nurse photograph it for other patients truly made our day!

Maria
SIIL Ostomy

Rated 2 out of 5 stars

I stayed away from Siil due to their…

I stayed away from Siil due to their prices. I have been using a $25 dollar cover for the last 2 years with decent success. I finally decided to bite the bullet and get the $80 dollar cover to hide my stoma as best as possible.
I received a coupon after signing up and said Lets do it!
Well about 8 days later I get the cover. It's more orange than beige and It was no better than the Amazon copy. I asked if I could return it for a black in medium since the small is about 1.5 " from being the right size But the Ai says no because I cut off the two really big tags on back not the little one in front. This company is in Spain so don't expect customer service other than Ai pretending to care. My advice if on a budget is to get a knock off for less than half the money.

November 1, 2026
Unprompted review
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Reply from SIIL Ostomy™ Life Changer Ostomy Clothing

Hi Donavon,

We are a very small team of real people dedicating our lives to helping ostomates, and it is always our team personally reading and answering you. We gladly offer 100% size and product exchanges, and although cutting off the internal garment labels first makes a return difficult for any company, Ana still made an exception and sent your prepaid USPS return label on November 2 so we can exchange your Small for the Black Medium. Our Beige belt is made with breathable, skin-safe fabric rather than polyester and should never look orange — Santiago has also written to you personally from scollado@siilostomy.com so we can look at a quick photo together and take full care of you.

Santiago & Maria
SIIL Ostomy

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Rated 4 out of 5 stars

There seemed to be a lot of trouble…

There seemed to be a lot of trouble getting my order sent. Once it arrived the product was fine.

October 24, 2026
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Reply from SIIL Ostomy™ Life Changer Ostomy Clothing

Hi Susie,

Thank you for your patience and for sharing this — I am truly sorry for the delay getting your parcel out, and really glad the product is working well for you now that it has arrived.

Maria
SIIL Ostomy

Rated 5 out of 5 stars

I am super happy with Sill Ostomy

I am super happy with Sill Ostomy
I'm wearing their panties and wraps and feel very comfortable and secure
The double fabric to 'catch' the bag is doing a good job, it also protect the skin from the plastic bag (sweaty, I'm in a hot climate)
Their quality is perfect and stays like that, even after multiple washings
It might seem a little expensive but trust me, in the end it's more then worthy. Don't waist money on trying to find something good. This is it!
I have nothing but good things to say about this company
Love them!

October 1, 2026
Unprompted review
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Reply from SIIL Ostomy™ Life Changer Ostomy Clothing

Thank you so much, Helma. Knowing that the Sofia panties fit well, look nice, and hold the pouch comfortably in place means a great deal to us.

If you ever need anything at all, write to hola@siilostomy.com and we will be glad to help.

Maria, SIIL Ostomy

Rated 5 out of 5 stars

Quality flattering clothing

I got a high waisted bikini bottom a couple of years ago. It is well made and looks good. Two years on, it is still in good condition. Great company to deal with.

October 29, 2026
Unprompted review
SIIL Ostomy™ Life Changer Ostomy Clothing logo

Reply from SIIL Ostomy™ Life Changer Ostomy Clothing

Thank you, Joan. I am glad it is well made, looks good, and is still in good condition. Maria / SIIL

Rated 5 out of 5 stars

A must have if you want to feel…

A must have if you want to feel comfortable and confident on the go. I feel so secure wearing this while out and it’s so easy to use if you need to empty. The customer service is great too. Would recommend.

October 24, 2026
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Reply from SIIL Ostomy™ Life Changer Ostomy Clothing

Thank you, David. I am glad it feels secure when you are out and that it is easy when you need to empty it. Maria / SIIL

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Rated 5 out of 5 stars

order process easy to follow

order process easy to follow, product arrived on time

May 12, 2026
Unprompted review
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Reply from SIIL Ostomy™ Life Changer Ostomy Clothing

Thank you, Brian. I am glad the order was easy to follow and that it arrived on time. Maria / SIIL

Rated 5 out of 5 stars

A comfortable quality support belt

Quality product and fits comfortably. This has made venturing out a much more enjoyable experience. Thank you Siil.

October 27, 2026
Unprompted review
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Reply from SIIL Ostomy™ Life Changer Ostomy Clothing

Thank you, Allan. I am glad it fits comfortably and that getting out is more enjoyable. Maria / SIIL

Rated 5 out of 5 stars

Perfect product

I received the ostomy belt as a gift. At first I was not sure if I would use it but I tried it on and was surprised at how it supported my ostomy bag. The fit was perfect and it helped smooth my pants. I loved it so much I ordered the underwear. All products have been exceptional.

October 22, 2026
Unprompted review
SIIL Ostomy™ Life Changer Ostomy Clothing logo

Reply from SIIL Ostomy™ Life Changer Ostomy Clothing

Thank you. I am glad you tried the belt, that it smooths under your clothes, and that the other pieces have been just as good. Maria / SIIL

Rated 5 out of 5 stars

Beautiful ostomy garments that really fit and really work

The garments I ordered are beautifully made and fit perfectly according to the size guidelines. They are so feminine and comfortable, unlike products I have tried from other companies. For the first time since my surgery six years ago, I feel normal and beautiful again. Maria's kind attention and understanding gives me the confidence of buying from a friend. I will definitely be ordering more SIIL products.

October 26, 2026
Unprompted review
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Reply from SIIL Ostomy™ Life Changer Ostomy Clothing

Thank you, Ellie. I am glad the garments fit the size guide, and that they feel feminine and comfortable.

Maria / SIIL

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Rated 5 out of 5 stars

SIIL Belt - A Must Have

SIIL is a proactive, supportive resource for ostomy patients. Their clothing is designed to be both functional and pleasing. I find their ostomy belt irreplaceable. whether on long trips, hikes or swimming. It provides a comfortable measure of security and removes the stigma of appearing in public with a pouch. I own two and will continu to use happily.

October 26, 2026
Unprompted review
SIIL Ostomy™ Life Changer Ostomy Clothing logo

Reply from SIIL Ostomy™ Life Changer Ostomy Clothing

Thank you, Mike. I am glad the belt goes with you on trips, hikes and in the water, and that you feel comfortable wearing it out.

Maria / SIIL

Rated 3 out of 5 stars

The belt snags on clothing.

The attaching system is a Velcro (hook and loop) style that snags on to other clothing fabric and is difficult to adjust correctly without snagging because the hooks and loops are shaped square versus round where they go together. There's got to be a more user friendly way.

October 26, 2026
Unprompted review
SIIL Ostomy™ Life Changer Ostomy Clothing logo

Reply from SIIL Ostomy™ Life Changer Ostomy Clothing

Thank you, Carl. I am sorry the square closure catches on your clothes. I have written to you to understand where it snags. Maria / SIIL

Rated 5 out of 5 stars

The SIIL belt has been my go to for Swimming

The SIIL belt has been my go to for swimming. It keeps the bag in place and flattens the profile so you can't see the bag outline in my rash vest I wear for swimming.

I can even get away with no rash vest as the belt looks like an extension of my swimming shorts.

It was the first thing I bought after my surgery, even before I left the hospital. I have had two now and I wouldn't be without one.

October 26, 2026
Unprompted review
SIIL Ostomy™ Life Changer Ostomy Clothing logo

Reply from SIIL Ostomy™ Life Changer Ostomy Clothing

Thank you, Tim. I am glad the belt stays put in the water and keeps the outline flat.

Maria
SIIL

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