Silkfolks Reviews 

18
•
TrustScore 1.5 out of 5

1.7

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1.7

Bad

TrustScore 1.5 out of 5

18 reviews

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1.7

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(18)

15 reviews in the last 12 months

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Rated 1 out of 5 stars

One of the worst experiences I have…

One of the worst experiences I have ever had with a Silkfolks Sarees. The product quality is absolutely pathetic, and the fabric quality is nowhere near what was advertised on social media. The material feels cheap, poorly finished, and definitely not worth the money.
What makes the experience even worse is the terrible customer service. Despite being dissatisfied with the product, there is no proper return or refund support. Customers are left with no solution after spending their hard-earned money.
A Silkfolks should close their outlets because of the poor quality of its products and disrespectful behaviour its customer service.

November 5, 2026
Unprompted review
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Rated 1 out of 5 stars

I would not recommend Silkfolk for…

I would not recommend Silkfolk for buying sarees. The saree quality is very disappointing, and the product looks completely different from the pictures shown on the website. Also, there is no proper refund policy. Overall, it was a very disappointing shopping experience. I would not recommend purchasing sarees from this website.

For a replacement, customers have to courier the product back at their own expense. Silkfolk does not arrange any delivery partner to pick up the product. The entire replacement process is very inconvenient and disappointing. I had a terrible experience with Silkfolk. Very poor customer service, and I would not recommend shopping from this website.

October 30, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY SAREES FROM HERE

DO NOT BUY SAREES FROM HERE
This website is fraud!!
Utterly disappointed with this website. My overall experience is pathetic.

The saree I received looks completely different from the pictures shown on the website, and the quality is extremely poor. What’s even more frustrating is that there is no return and refund policy. The products can only be exchanged and that too the customers themselves have to courier them. No pick up facility is provided.
The customer is also made to go through a complicated and inconvenient process.

The customer support experience was equally disappointing. When I tried to raise my concerns, the representative simply disconnected the call. That is not only unprofessional but also shows their sinister intention of cheating customers.

I would strongly advise people not to order anything from Silkfolk. Poor quality, misleading product images, an unreasonable exchange or store credit policy, and extremely disappointing customer service. I had a horrible experience

I am going to file a case in consumer court.

September 29, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed with this website and…

Very disappointed with this website and my overall experience.

The saree I received looks completely different from the pictures shown on the website, and the quality is extremely poor. What’s even more frustrating is the return and refund process. The customer is made to go through such a complicated and inconvenient process just to return a product that does not match what was advertised.

The customer support experience was equally disappointing. When I tried to question the return policy and express my concerns, the representative simply disconnected the call. That is extremely unprofessional and shows a complete lack of respect for customers.

It honestly feels like the return process has been deliberately made difficult, knowing that many customers may want to return the products after seeing the actual quality. Instead of addressing the issue, they make the customer struggle to send the product back.

I would strongly advise others to be cautious before ordering from this website. Poor quality, misleading product images, an unreasonable return process, and extremely disappointing customer service. Overall, a terrible experience and completely unacceptable.

The saree is absolutely not worth the price. The same saree, with much better quality, is available on Myntra for almost half the price.

Don’t fall for the trap of paying a premium for what looks good in the pictures. The actual product is completely different and the quality is extremely disappointing. Please compare prices and reviews elsewhere before ordering from this website.

September 14, 2026
Unprompted review
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Rated 1 out of 5 stars

Very disappointed with this purchase

Very disappointed with this purchase. The saree I received is completely different from the one shown online. The color is very dull and the material quality is poor. The product does not match the pictures or description on the website.

I feel misled as the actual product is far below expectations. I would not recommend this product to others. I have requested a refund and hope the issue is resolved quickly.

May 29, 2026
Unprompted review
Rated 1 out of 5 stars

This is worthless products selling…

This is worthless products selling online platform.they didn't mention any charges for return and the product was completely different from we ordered and collected one it very un useful they are explain to us is bullshit one.do not order this products it is worthless and no use at all .

March 3, 2026
Unprompted review
Rated 1 out of 5 stars

Utterly disgraceful

Utterly disgraceful! The saree arrived torn and of shocking, third-class quality. To make matters worse, the seller refuses to offer a refund or replacement. This is blatant cheating and total negligence. A complete scam—stay far away unless you want to waste your money and patience!

March 2, 2026
Unprompted review
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Rated 1 out of 5 stars

Fake ratings

Fake ratings, fake quality, total scam.
Quality feels like crushed paper — completely unwearable.
Color doesn’t match at all with what’s shown.
“Buy 2 Get 1 Free” is a joke — not even ONE is worth keeping.
This is clearly a gimmick to cheat customers. Avoid at all costs.

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

No refund customer care rude saree not as same in photo please don’t buy

Pls don’t buy they r not showing exact saree just photo thy put ad say buy 2 get 1 but when I got the saree it is not as in photo completely waste different blouse colour. Customer care person is rude speaking ad cut the call. No refund Instagram should remove this account if not many public will be affected. Scam website pls don’t buy I lost my money I don’t want others to lose.

January 21, 2026
Unprompted review
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Rated 1 out of 5 stars

Worst customer care

Worst customer care
While purchasing saree they are returning option is there, but when if we want to exchange or return it, they are telling only Exchange no return and if I want to return the saree, we need to send from our side the saree quality is to low it’s like 300rs same i have given 1450rs for that saree as same photo which they r showing it’s not in live plz don’t buy any one waste of money..

January 1, 2026
Unprompted review
Rated 1 out of 5 stars

Scamfolks..... Cheating website

Beware of this scaming website.... Cheap company silkfolks, The material is 3rd class and not as shown in pics and colors is completely different compared to shown in pics. When I contacted them ,they asked me to courier it . I was ready to spend for that but when I asked for refund they arrogantly told that you can choose any other saree but no refund. I ordered based on what I got the basic information on refund policy of this website on Google. Now as they have my money Rs 3048 , they are not ready to even listen to the customer 's complain. They arrogantly told to send the product and select any other saree but no refund and cut the call. Please don't buy from this website it's totally fake and fool innocent customers

November 11, 2025
Unprompted review
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Rated 1 out of 5 stars

Arrogant and looting people

I bought 3 sarees from this website on buy 2 get 1 offer. The material is 3rd class and not as shown in pics and colors are also dull compared to shown in pics. When I contacted them ,they asked me to courier it . I was ready to spend for that but when I asked for refund they arrogantly told that you can choose any other saree but no refund. I ordered based on what I got the basic information on refund policy of this website on Google. Now as they have my money Rs 3048 , they are not ready to even listen to the customer 's complain. They arrogantly told to send the product and select any other saree but no refund and cut the call. Please don't buy from this website it's totally fake and fool innocent customers...

November 7, 2025
Unprompted review

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