Mysimplepromise.com Reviews 

29
TrustScore 3 out of 5

3.0

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Rated 5 out of 5 stars

I decided to be more proactive about my heart health as I've gotten older. Taking one capsule before breakfast has been easy to make part of my daily routine. After finishing my first bottle, I've not... See more

Rated 5 out of 5 stars

I have been taking CardioClear7 for about six weeks. The biggest difference for me is that I do not feel as drained during my morning walks. I am not suddenly running marathons, but I feel more willin... See more

Company replied

Rated 1 out of 5 stars

Really no star. Online purchase which I cancelled the same day. Refund was issued, however, week or so later I received the $198 Product which I had cancelled. I emailed and asked what address I sh... See more

Rated 1 out of 5 stars

I ordered Xitox deep cleansing foot pads. I tried the one night & woke up to black foot pads. But the smell of pads smelled familiar. So I went online to Mayo Clinic, Cleveland Clinic etc…only to find... See more

Company details

  1. Fitness and Nutrition Service
  2. Pharmacy
  3. Vitamin and Supplements Store

Written by the company

It all started with a series of heartfelt conversations among friends witnessing their loved ones face the challenges of aging. We saw how our they were often dismissed by the healthcare system, their concerns minimized with phrases like "it's just part of getting older." Inspired by these stories, our team set out on a mission to simplify healthy aging. We dedicated ourselves to extensive research, collaborating with nutritionists, gerontologists, seniors, and other specialists to develop a line of supplements tailored specifically to the needs of older adults.


Contact info

3.0

Average

TrustScore 3 out of 5

29 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 month

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3.0

All reviews

(29)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

I decided to be more proactive about my…

I decided to be more proactive about my heart health as I've gotten older. Taking one capsule before breakfast has been easy to make part of my daily routine. After finishing my first bottle, I've noticed I have a bit more energy in the afternoons and don't feel like lounging around after lunch as much. So far, I'm happy with how it's been going.

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

I have been taking CardioClear7 for…

I have been taking CardioClear7 for about six weeks. The biggest difference for me is that I do not feel as drained during my morning walks. I am not suddenly running marathons, but I feel more willing to get moving and do things. It is only one capsule a day, which makes it easy to remember. I have already ordered another three bottles.

July 4, 2026
Unprompted review
Mysimplepromise.com logo

Reply from Mysimplepromise.com

Thank you for sharing your experience! We’re delighted to hear that you’re happy with your CardioClear7 results and have reordered more bottles. We truly appreciate your continued trust and support!

Rated 1 out of 5 stars

I didn’t order this package My…

I didn’t order this package My granddaughter must order this whatever it is Please return my money if she put this own credit card I will be looking at bank statements Just be nice return my money Thank you I will give the package to post carrier she’s the one that put the package in my box I hope it not on my credit card I will looking out please do not send another package !

July 16, 2026
Unprompted review
Mysimplepromise.com logo

Reply from Mysimplepromise.com

Dear Junita, we have sent you a private message requesting the order and refund details so we can investigate this promptly.
We want to confirm that the refund has been fully processed on our end and is being returned to your granddaughter’s account.

Rated 1 out of 5 stars

Poor customer service

Really no star. Online purchase which I cancelled the same day. Refund was issued, however, week or so later I received the $198 Product which I had cancelled. I emailed and asked what address I should send the product back to. Cost postage of $20, but they refused to reimburse me. Poor customer service.

July 6, 2026
Unprompted review
Rated 4 out of 5 stars

I placed an order with Simple Promise…

I placed an order with Simple Promise as the reviews on the product advertised were quite positive and they provided a 365 day full satisfaction warranty
Hence I placed an order for 9 bottles The service contacted me to see how I was getting on I mentioned I just started using product could not list any benefits as yet
After a while the product had manifested in some side effects I contacted them explained the issues and the team were extremely helpful conducted a review apologised for the issues and refunded the full £200 told me I need not bother returning the bottles I had packed ready to return I cannot fault this Company customer service at all

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered Xitox deep cleansing foot…

I ordered Xitox deep cleansing foot pads. I tried the one night & woke up to black foot pads. But the smell of pads smelled familiar. So I went online to Mayo Clinic, Cleveland Clinic etc…only to find out companies put wood vinegar ( which I then realized that was the familiar smell-Mesquite) in pads & if you spray water on pads-it would yield same results. So next night I sprinkled water on on foot pad, covered it up & in the morning it was black. It looked & smelled exactly the same. So Mayo Clinic was correct. And foot pads turned a is not detoxing my body while I sleep!!

April 26, 2026
Unprompted review
Rated 1 out of 5 stars

False and Misleading Information

I am reporting false adverting in their ad for Paradoxill. The ad said the product was tested by a doctor at the University of Washington DC hospital. I live in Washington, DC, know the school and there is no hospital. It's the University of the District of Columbia (UDC).The school mostly functions as a community college but there is not and never was a hospital associated with it. Simple Promise is misleading.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Very fast response The previous container…

VENOPLUS8 The previous container that the VENOPLUS8 was in, made it difficult to scoop out the product. Was no room for your fingers while holding the scoop so couldn't scoop it out hardly. I complained to a representative, who was genuinely concerned about that. Needless to say I ordered 15 more and to my surprise when my order arrived, they were in shorter round wide containers. Now that was a quick fix indeed, Thank You Simple Promise!

December 12, 2025
Unprompted review
Mysimplepromise.com logo

Reply from Mysimplepromise.com

"Thank you so much for sharing this, Kurt! We truly appreciate you raising the issue with the original container design.

We are pleased the new shorter, wider container made the product much easier to use and that our representative handled your concern with care. Your feedback helped drive a meaningful improvement, and we are grateful for your continued trust in Simple Promise!"

Rated 5 out of 5 stars

I had a problem with an order

I had a problem with an order, and I was very impressed with how the company handled it. Their customer service team listened to my concerns and worked quickly to find a good solution for me . I was satisfied with the way they resolved my issue, and I appreciate their professionalism and care. Thank you for your help!

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

Don't trust their billing procedures.

I ordered three bottles of Levitox. My online bill showed $117.00. When the order arrived, there were six bottles of Levitox and I was billed another $117.00. I sent back three bottles which cost me $16.02 in postage. They did refund the $117.00 but refused to compensate me for the $16.02 postage which was THEIR ERROR, NOT MINE. DO NOT ORDER FROM THIS COMPANY.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Legit

I got their cardio clear 7 and it worked great on me! Requested for a refund on some other products and they accepted them, no questions asked.

October 8, 2025
Unprompted review
Mysimplepromise.com logo

Reply from Mysimplepromise.com

Thank you for sharing your experience! We’re thrilled to hear that CardioClear7 worked so well for you. We’re also glad our team could make the refund process quick and hassle-free. Your satisfaction is our priority, and we truly appreciate your trust and support!

Rated 5 out of 5 stars

I have found the company to be very…

I have found the company to be very professional and caring. When I have a query they responded straight away and I cannot find fault with them, Susan (UK)

September 10, 2025
Unprompted review
Mysimplepromise.com logo

Reply from Mysimplepromise.com

Thank you so much, Susan! We truly appreciate your kind words. Providing professional, caring, and responsive support is extremely important to us, and we’re pleased to hear that our team has consistently met your expectations. Thank you for your trust and support from the UK!

Rated 1 out of 5 stars

I wished I would have read reviews first before purchasing Xitox

REgarding: order ID 3TL40149K17606505 I wish I would have read these reviews before purchasing this product. I bought 3 months worth of Xitox on April 22nd and I just finished the last package on July 10th following the instructions to the letter all 3 months. I guess I did not understand that these footpads would ONLY make me feel refreshed and calmer. I am already a calm person so I don't think I feel any more calm. Maybe a little bit refreshed, but not worth $147 for 3 months of pads on my feet at nite that did very little.

April 22, 2025
Unprompted review
Mysimplepromise.com logo

Reply from Mysimplepromise.com

Thank you for giving Xitox a fair and consistent try over the full three-month period. We genuinely appreciate the time, commitment, and trust you placed in the product.

I’m sorry that the results did not meet your expectations. After carefully following the recommended instructions for three months, I understand how disappointing it must be to notice only a slight difference and feel that the results did not justify the $147 you spent.

We truly value your honest feedback. While results can vary from person to person, we recognise that this does not reduce the frustration or disappointment you experienced.

Rated 1 out of 5 stars

Run!!

Order number: 6BR88711LF8591536 on the 8/06/2024 for some reason the date of incident part earlier wouldn't let me enter the correct date so I just chose the date closest to get to here but you guys know this here is the real date my purchase of not 1, not 2 but 3 maybe 4, I threw them out but I still have photos of them. It's called Electroslim. I know it's past my request a return date but I couldn't get anyone on the phone to help me and I just found the confirmation emails from them. Imagine lemon powerade powder. What a waste of money that I didn't have!!

June 13, 2024
Unprompted review
Rated 1 out of 5 stars

This company is a con operation

This company is a con operation. I ordered with the promise of a refund well sent back the empty bottles with the promise of a refund this was three months ago what a joke please people stay away from this company cannot be trused

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

This company is a SCAM

This company is a SCAM. They added more products to my order and would not allow me to change, cancel, or get a refund on the order. I communicated with multiple people in customer support. They will do and say anything
to not return your money! I ordered the product on February 17th and have been in communication with them until I finally got fed up with the fast shuffle. They market multiple products. DO NOT DO BUSINESS WITH THEM!!

February 28, 2025
Unprompted review
Mysimplepromise.com logo

Reply from Mysimplepromise.com

Dear The Tech Nut, We’re sorry to hear about your poor order experience. I’ve sent you a private message requesting the order and refund details so we can investigate this promptly, including the additional add-on orders.

Rated 1 out of 5 stars

I RECEVED WRONG PRODUCT I ORDERED…

I RECEVED WRONG PRODUCT I ORDERED CHOLIBRIUM AND INSTEAD I GOT LEVITOX I HAD BEING CALLING TO GET CHOLIBRIUM AND THE PERSONS THAT I TALKED PROMISES TO CORRECT THIS PROBLEM AND NOTHING HAPPEN TODAY IS 2/4/25 AND I CALLED AGAIN I THE PERSON TOOK MY CALL ASK TO SEND A PICTURE OF THE PRODUCT I DID NOT ORDER AND I DO NOT KNOW WHERE TO SEND IT. SHE DID NOT SEND ME A LINK TO SEND THE PICTURE SHE ASKED FOR.

February 4, 2025
Unprompted review
Mysimplepromise.com logo

Reply from Mysimplepromise.com

"Dear Gloria,

We’re sorry to hear about your order mix up. I’ve sent you a private message requesting the order details so we can investigate this promptly and to ensure we did reship you with the correct item. "

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