Would have given 5 stars, but some of their tablets are huge. Why do they have to be so big when competitors do them smaller? There’s a Magnesium one I tried, might as well try and swallow my cat.
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Review summary
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Reviews shaping this summary
Despite others' complaints about using Evri as their courier, they continue to choose to use it. This is a choice, and I am fed up with not getting my order as described. As I write this, my delivery,... See more
Company replied
I've been a customer of SS for many years for their glucosamine supplement. It's the first time that I've purchased marine collagen 1500mg but I'm disappointed with the size, shape and fishy taste of... See more
Company replied
I have requested that all orders stop as my 95 year old mother is overwhelmed with pills. They said, after several phone conversations and an inquiry, that they have discontinued all orders. BUT my... See more
Company replied
Company details
About Simply Supplements
Written by the company
Simply Supplements is one of the largest vitamin and supplements suppliers in the UK.
Today we offer over 300 different products including glucosamine, fish oils and CBD, direct to your doorstep with a Price Match guarantee to make sure you never pay more.
Contact info
Simply Supplements, PO Box 1330, PE2 2PW, Peterborough, United Kingdom
- 0800 988 0292
- customercare@simplysupplements.co.uk
- simplysupplements.co.uk
3.9
Great
55K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 24 hours
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Not recommended,not received.
Supplements are OK.
Annual subscription sent out without advance notice.
Evri delivery photo is of a pile of bricks,which I sent to Simply Supplements, to say I had not received it.
No response.
Expensive, with loss,not recommended.
August 3, 2026
Unprompted review
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Soya Lecitin lowers Cholesterol
I needed something to lower my cholesterol, which has been steadily getting higher since my first test in 2023, and when in October 2025 my bad Cholesterol was 7.4 I started to take Soya Lecitin 4800, I started with 4 capsules daily in the first 2 months then reduced it to 3 capsules a day, I have also adjusted my diet and eat less red meat, cheese, butter, biscuits, and cakes, and I was pleasantly surprised when I got the results of my last blood test, my bad cholesterol now at 6.4. I am sticking to these tablets to see if I can bring my cholesterol down to normal levels in the next year. I highly recommend Soya lecithin to lower Cholesterol as it has worked for both me and my brother.
July 22, 2026
Unprompted review
5 Supplements ordered and delivered on time!
I recently ordered 5 products from them (A to Z Multivitamins & Minerals, L-Taurine 1200mg, Vitamin B Complex Tablets, Vitamin B6 Tablets 50mg) and have been using them for about a month now. Great quality supplements specially the multi vitamin. The delivery was done smoothly and came faster than expected. Will definitely be ordering stuff again in the future.
May 12, 2026
Unprompted review
Still using Evri and still not delivering when they should
Despite others' complaints about using Evri as their courier, they continue to choose to use it. This is a choice, and I am fed up with not getting my order as described. As I write this, my delivery, which was already delayed by a day, has missed its second delivery time. Your insistence on using Evri means I will most likely be shopping elsewhere.
July 3, 2026
Unprompted review
Reply from Simply Supplements
Good Morning,
Thank you for taking the time to leave a review.
We do sincerely apologise for any inconvenience caused and would like to look into your query for you, but unfortunately you have not provided any of your details to be able to assist with your order so I kindly ask that you contact us directly at customercare@simplysupplements.co.uk, or via our freephone on 0800 988 0292.
We look forward to hearing from you.
Kind Regards,
Suzie Hopkins
I was looking for Alzheimer' cures.
I got the Blood Sugar Support out of nowhere. The bottle says they are located in Boca Raton, Florida. I think I was looking at an instant Alzheimer's cure and Dementia aid. It turned out to be one of those Elon Musk scams you see all over the internet and Facebook. I mistakenly ordered a single $39 bottle but at checkout it offered me a “deal”, just push the button. Well I did not push the big deal button but it automatically gave it to me without my consent. My debit card was charged over $250.00. Although, I filled a fraud claim I lost.
Now I have a bunch of Blood Sugar Support pills I do not need. Thank goodness I canceled my card so the Elon Musk fraud brigade can’t steal anymore of my money.
May 5, 2026
Unprompted review
Reply from Simply Supplements
Good Morning,
We believe that you have contacted the incorrect company. We are Simply Supplements located in the UK and the company you are looking to contact is most likely an American company called Simple Supplements. If you check the container of the supplements or any documentation that you have received, you can confirm this.
Hopefully, you will be able to find their contact details on their website, and they can help with the original query you have.
Kind Regards,
Suzie Hopkins
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Such unpleasant smelling and tasting…
Such unpleasant smelling and tasting capsules: Ashwagandha 5000mg - why?
I have never encountered any capsule that has a smell or taste, before, and these are most unpleasant and the reason I have stopped taking them.
This company has no satisfaction guarantee. I would avoid buying from them at all. It's too much of a gamble.
June 19, 2026
Unprompted review
Reply from Simply Supplements
Good Morning,
Thank you for taking the time to leave a review.
We do sincerely apologise for any inconvenience caused and would like to look into your query for you, but unfortunately you have not provided any of your details to be able to assist with your order so I kindly ask that you contact us directly at customercare@simplysupplements.co.uk, or via our freephone on 0800 988 0292.
We look forward to hearing from you.
Kind Regards,
Suzie Hopkins
Products are good quality and great…
Products are good quality and great value.
A very honest company e.g recently made a purchase then told by doctor not ideal with new medication and I was told to return unopened packs for full credit.
Highly recommend
June 9, 2026
Unprompted review
Pissed Off
Pissed Off! I was charged $255.00 for a $23.00 Elon Musk advertisement... I upgraded the purchase of buy 1 get 2 free to $39.95.... the moment they got my cc they charged $225.00.... I called and insisted FRAUD and Gabrielle offered a 60% refund to my bank acct of which the cc has been cancelled.... PISSED OFF this is FRAUD!!!!!
May 30, 2026
Unprompted review
Reply from Simply Supplements
Good Morning,
Thank you for taking the time to leave a review.
Based on what you have advised we believe you have reviewed the incorrect company. We are Simply Supplements located within the UK and the company you have purchased from is most likely an American company called Simple Supplements. If you could please check the container or any documentation that you have received, you will be able to clarify this.
Hopefully, you will be able to find their contact details on their website, and they can help with your query.
Kind Regards,
Suzie Hopkins
This magnesium supplement was excellent…
This magnesium supplement was excellent and suited me very well. It solved the problem of my restless legs and my sleeping problem. The customer service is excellent as they phoned me up to tell me my regular repeat order was having to change and did I still want to continue with my order. Suberb.
May 4, 2026
Unprompted review
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Please stop the repeat orders until further notice
Please stop the repeat orders until further notice from me.
We cannot drink the glucosamine fast enough.
Thank you,David and June Draper
May 17, 2026
Unprompted review
Reply from Simply Supplements
Good Morning,
Thank you for taking the time to leave a review.
We do sincerely apologise for any inconvenience caused and would like to look into your query for you, but unfortunately you have not provided any of your details to be able to assist with your order so I kindly ask that you contact us directly at customercare@simplysupplements.co.uk, or via our freephone on 0800 988 0292.
We look forward to hearing from you.
Kind Regards,
Suzie Hopkins
Happy customer
Absolutely no complaints at all. Delivery was very quick and I received a new customer discount. I also received a very pleasant courtesy call to check everything was alright. I will certainly use this company again and have recommended them to friends.
May 4, 2026
Unprompted review
Evri Delivery Review
Please be aware delivery says two days tracked.
Yes I was able to track my order, but it sat in Evri’s warehouse for 5 days. I would not have ordered from Simply Supplements if I’d realised Evri are their chosen delivery company. A history of too many undelivered parcels to be able to trust them!
THANK YOU FOR YOUR STANDARD REPLY SUZIE. Can I please make a suggestion - listen to your customers and explore your options to change the courier. You stock some great products unfortunately the delivery lets you down. Many thanks and fingers crossed.
May 11, 2026
Unprompted review
Reply from Simply Supplements
Good Morning,
Thank you for taking the time to leave a review.
We do sincerely apologise for any inconvenience caused and would like to look into your query for you, but unfortunately you have not provided any of your details to be able to assist with your order so I kindly ask that you contact us directly at customercare@simplysupplements.co.uk, or via our freephone on 0800 988 0292.
We look forward to hearing from you.
Kind Regards,
Suzie Hopkins
Ordered one bottle of Blood Sugar 60ct received 5 bottles instead plus other supplements totally $345.68
The one bottle that I ordered was supposed to be $48.74. Other supplements came as well that I didn't want totalling $346.68. When I called Simply Supplements I was told these were not returnable. I explained that I didn't order them, I don't want all this stuff. They said that the best they could do is refund me 60% of the purchase, a little over $200.00. I will certainly never order anything from these people again.
April 27, 2026
Unprompted review
Reply from Simply Supplements
Good Morning,
Thank you very much for your recent review.
Unfortunately you may have written this for the incorrect company as we are unable to locate any details for you on our system and we are aware of similar issues regarding the same item you have mentioned with another company based within the USA, of very similar naming to Simply Supplements who are based in the UK.
If you could please check on any correspondence that you have had with the company you have purchased from and please post your review on the correct company site.
However if you feel we can be of any further assistance, please do not hesitate to contact us via our online chat service on our website, via emailing customercare@simplysupplements.co.uk or by calling our freephone number 0800 9888 0292.
Kind regards,
Suzie Hopkins
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Six days since the order was placed
Six days since the order was placed. Not delivered. Several excuses blaming the currier. I could have purchased elsewhere. I think i'll withdraw my custom from this company.
April 21, 2026
Unprompted review
Reply from Simply Supplements
Good Morning,
Thank you for taking the time to leave a review.
We do sincerely apologise for any inconvenience caused and would like to look into your query for you, but unfortunately you have not provided any of your details to be able to assist with your order so I kindly ask that you contact us directly at customercare@simplysupplements.co.uk, or via our freephone on 0800 988 0292.
We look forward to hearing from you.
Kind Regards,
Suzie Hopkins
My order went in and i received an…
My order went in and i received an email from the courier saying they were expecting my parcel from SS, after 4 days i emailed SS asking where were my tablets to the reply was, so sorry you couldn't locate your delivery after looking around your property. I replied they were never delivered nor attempted because the courier never received them for delivery. Poor costumer care and if you are fobbing off a customer at least get the story correct. I will not use this company again and staff need training.
February 20, 2026
Unprompted review
Reply from Simply Supplements
Good Afternoon,
Thank you for taking the time to leave a review.
We do sincerely apologise for any inconvenience caused and would like to look into your query for you, but unfortunately you have not provided any of your details to be able to assist with your order so I kindly ask that you contact us directly at customercare@simplysupplements.co.uk, or via our freephone on 0800 988 0292.
We look forward to hearing from you.
Kind regards,
Suzie Hopkins
*Good morning,
Thank you for providing us with more information so that we could locate your order details and please accept our sincere apologies for any inconvenience this matter may have caused.
I can see that you first contacted our customer service team on the 2nd working day after your order was despatched, and they correctly advised that we do have to allow 3 working days for any delivery to be received when standard delivery is chosen.
Unfortunately, as you further let us know you still did not receive your parcel after the 3 working days, your order was promptly replaced for you using express delivery, to ensure we got this to you in the quickest time possible and I can see that this was delivered the following working day after despatch for you.
I am terribly sorry that EVRI were unable to deliver your original parcel within the usual time frame, please be assured that a delivery complaint was logged on your behalf for the none-arrival of goods.
Once again, I do apologise for any inconvenience caused.
If you do require any further assistance at all, please do not hesitate to contact us.
Kind Regards,
Suzie Hopkins.
The Creatine Monohydrate tablets are HUGE
The Creatine Monohydrate tablets are HUGE, even when split in half. I found it impossible to swallow them, so resulted to grinding them up into a fine powder and mixing with water/milk, which tasted NASTY. Will definitely not be repurchasing.
February 12, 2026
Unprompted review
Reply from Simply Supplements
Good Afternoon,
Thank you for taking the time to leave a review.
I am very sorry to hear that you are experiencing some difficulty in swallowing these tablets. We do display the size of all our tablets and capsules on each product page under the Directions tab to help identify if they are suitable or not.
Please be assured your comments have been passed as feedback to the relevant department as consideration.
I am more than happy to arrange a pill cutter to be sent out to you to help cut them to a smaller size. If you would like one of these or to discuss any alternatives that may be more suitable for you, then please do not hesitate to contact us directly at customercare@simplysupplements.co.uk, where we are more than happy to assist you further.
Once again please accept our apologies for any inconvenience caused.
Kind Regards,
Suzie Hopkins
Dodgy interpretation of a 30 Day Money Back Guarantee
If you decide to try something out based on their 30 Day Money Back Guarantee, be warned, their terms state that claims must be submitted within 30 days from the original date of purchase, not from date of delivery. If they have delays in their stock (or presumably in delivery), they will not honour it.
Updated to factor in their response: As detailed above, you did indeed meet the literal definition as supplied in your T&Cs. I am simply warning people that shipping delays due to stock etc does cut down that window.
I have already spoken to your customer service prior to writing this review.
February 19, 2026
Unprompted review
Reply from Simply Supplements
Good Morning,
Thank you for taking the time to leave a review.
The Terms & Conditions associated with our 30 Day Money Back Guarantee are stated on our website with a link on each individual product page under the 30 Day Money Back Guarantee section.
Unfortunately you have not provided any of your details to be able to assist with your order so I kindly ask if you do have any queries, or need any help, please contact us directly at customercare@simplysupplements.co.uk
Kind regards,
Suzie Hopkins
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I have requested that all orders stop but…
I have requested that all orders stop as my 95 year old mother is overwhelmed with pills. They said, after several phone conversations and an inquiry, that they have discontinued all orders. BUT my mother has just received an email saying the next order has been despatched. Which means getting in touch yet again to find out what is going on. I hope no further payments have been taken - we shall see . . . Not a good process to be part of. Update: the despatch was a mailbag for returns. The response was quick and helpful. Things are improving, and I am assured everything has been cancelled.
February 6, 2026
Unprompted review
Reply from Simply Supplements
Good Morning,
Thank you for taking the time to leave your review.
I am terribly sorry for any inconvenience caused with this matter.
Unfortunately, you have not left us any details to access your account, as I want to investigate this for you as soon as possible, I kindly ask for you to get in touch with our customer service team for this matter. Our freephone to call is 0800 988 0292, and our lines are open 08:00-18:00 Monday to Saturday. Alternatively, you can also email our customer service team at customercare@simplysupplements.co.uk.
Once again, I do apologise for the inconvenience caused.
Kind Regards,
Suzie Hopkins.
Great Product and high quality
February 1, 2025
Unprompted review
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