Sitejet Reviews 

I have been using Sitejet for clients websites since 2021. I like that I can add many keywords and specify meta descriptions to every page. (Most website builders base keywords only on your header tags and text and don't give you the option to be specific.) I can add schema markup and specify how I want my pages to show up in search results. There are several approaches you can have with editing options for the design. This far surpasses Squarespace, Wix and Wordpress in my experience. While it does take some time getting use to, I tell my clients once you know your website, you can navigate it easily. It gives you more options for editing. The customer support has also always been helpful. I am happy to be growing my business with Sitejet and would recommend them to other web designers and business owners.

SiteJet is part of WebPros, who are responsible for the highly popular cPanel/WHM server GUI interface, which is used world-wide. Do not confuse the products beyond that. I was excited to try SiteJet when it first was released and successfully built a website in a few hours and left it. It was over a year later that I found out they had problems with the rollout, specifically the use of a "canonical" tag that the developers accidentally left pointed at their own preview copy on a European host. Google indexing relied on it and I still don't have good control of the domain/website. The support is simply abominable. The project code has never really been completed. You can generate a SiteJet website easily, but you cannot remove it without delving into hidden folders inside other hidden folders. That should be enough to warn most users sufficiently. The SiteJet support team simply prevaricates, telling the user that the person who can solve their problem is on vacation, or that a new team is coming online next month. When all else fails they euphemistically refer to their failure as a "cPanel anamolie." In the end, I deleted the site manually and begged them to delete the false canonical object on their server that Google had been directed to index for my domain. They have refused, saying it was impossible to do.

Follow-up Review: Pursuant to the response from SiteJet Support, which can be viewed here, I checked again to see if the false canonical object on their own server, had been deleted per my repeated requests. With staggering incredulity, I can confirm that it has not. Why would anyone consider depending on a product supported by a tone-deaf and clueless team of self-absorbed prevaricators?

Well I do wish this website builder would actually work like other website builders I have used over the years, but it doesn't. So many things I haven't been able to do, so many clitches, now I need to know CODE to fix things! Using SiteJet is EXTREMELY frustrating and basically I can hire someone to fix it????? That is their answer now. If I didn't already pay and build most of the site, I would for sure switch and go somewhere else. I will move my site when I get some more time and money to do so and I NEVER want to use Sitejet ever again. Building websites used to be fun!!!!!!!!!!!

REPLY -
I wrote a few support tickets in February 2026, all you said was I would have to hire someone from your company to fix my problem. I will need to move my website to another platform and close my account, as well as transfer my domain name. Can I transfer my domain name, or do you have to do it?
Thanks for your help,
PS, I am unable to change my password, as I put in my email and click submit and nothing happens, over and over. So right now I cannot get into my account.

Anne

Completely buggy

You can't move elements the way you want, as soon as you place one element the other one moves 10000km. The whole page is destroyed as soon as you change something simple.

I normally don't write bad reviews, but I have to warn others about this company.

I used a lot of money in here, and the support is definitely the worst I've ever seen. If you are running a series agency, stay away from them because when something happens there is no support or no answer. I'll try last message and you cannot call. I just lost a customer because of this. Over months and I still didn't get a answer after writing many times.

I don't know if it's because the company is located in Germany and they don't have any staff that can speak English. But unacceptable