AVOID: Poor Stock, Unsuitable Gear, and Refund Refusal
Beware of Ski Republic Arc 1950 - Spirit. My experience was a series of service failures that ended in a denied refund for equipment I never even used.
Poor Inventory: Despite booking in advance, the shop lacked basic stock. They did not even have the standard basic models available that were promised in my reservation (I reserved standard piste-skis).
Inappropriate Equipment: As a piste-only skier, I was only offered wide all-mountain skis. When I explained these were unsuitable and harder for me to maneuver on groomed runs, the shop had no appropriate alternatives to offer, and even considered it as an upgrade.
Refund Dishonesty: I returned the equipment immediately without using it. The shop staff told me I had to contact customer support for a refund since I booked online. However, customer support declined my request because the shop owner claimed they offered "good skis" and that I simply refused them. This is a blatant misrepresentation of the fact that they simply didn't have the correct category of gear for my skiing level and style.
Save yourself the frustration. Book with a shop that carries proper stock and treats customers honestly.






