Sky Bet Reviews 5,226

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,841 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the helpfulness and understanding of the staff, often highlighting quick resolutions to their queries. People frequently mention positive interactions with customer service agents, noting their professionalism and efficiency in addressing issues. The website is often described as easy to use, with some consumers enjoying the betting options and features available. However, some customers also noted significant dissatisfaction with customer service, reporting issues with uncredited free bets and accounts being closed without explanation. Reviewers also experienced problems with the website, including lagging, freezing, and updates not working, which made the user experience frustrating. A few other people also felt that there were issues with account restrictions or bet suspensions, leading to a perception of unfairness.

What people talk about most

Customer service

Users describe ambiguous interactions with customer service, with many reviewers reporting positive... See more

Website

Customers consistently note ambiguous experiences with the website, with some praising its ease of use and... See more

User experience

Customers had ambiguous experiences with user experience, with some reviewers praising the app as excellent,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, efficiency, and friendly... See more

Service

Clients share ambiguous opinions on service, with many reviewers praising the excellent, quick, and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had a query on a free bet not having been credited to my account. The first operative I chatted with, having finally got past the irritating robot, agreed I was entitled, but that it could take up... See more

Rated 4 out of 5 stars

Although I wasn’t able to get exactly what I wanted the agent did everything she could which is why I didn’t put 5 stars otherwise I would have. Very good service

Rated 5 out of 5 stars

Been using Sky Bet for over 10 years and never had an issue. I needed to contact them after my account got suspended and I wasn't sure why. What had happened was that I updated my payment card, not... See more

Company replied

Rated 5 out of 5 stars

I excluded myself many years ago for personal circumstances. I have now activated account again and explain the reason. The safer gambling team were fantastic kind,caring and very helpful. It is so... See more


Company details

  1. Betting Agency

Information provided by various external sources

Sky Bet is passionate about making sports betting a better experience. We give you more sports, more insight, more excitement and better rewards including Price Boosts and Sky Bet Club. Bet on live football including the Barclays Premier League, Sky Bet Football League, Champions League and Euro 2016 plus the A to Z of sports including horse racing, golf, cricket, tennis, rugby and speedway. Bet online or anywhere on the go In-Play using our game-changing Sky Bet app which features Bet Tracker with Cash Out. It’s betting, better.


Contact info

3.5

Average

TrustScore 3.5 out of 5

5K reviews

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Rated 1 out of 5 stars

Do not use sky bet

Do not use sky bet! They didn't honour 2 bets in WC26 that I should have won but they said I lost. I watched the games saw the shots on target. Can't help but wonder how many other people they've stole 20 quid from here n there, not a lot of money I know but they do it enough its millions.

June 14, 2026
Unprompted review
Rated 5 out of 5 stars

My acct was blocked because I tried…

My acct was blocked because I tried logging in multiple times and when I contacted them about it, the security checks was well structured and standard. I have now confirmed that SkyBet security checks is mind blowing. No body can beat the system.
Thanks a million SkyBet, I am sincerely proud to be part of the family.

June 13, 2026
Unprompted review
Rated 1 out of 5 stars

Build a bet fraud …

Every time I do a build a bet they cancel the cash out if it has a chance of winning for the rest of the game and stop all the stats updates - they take forever to put you through to someone and when they do they don’t take any action - it’s literally every single time you may have a winning build a bet

June 13, 2026
Unprompted review
Rated 1 out of 5 stars

Sky Bet is undoubtedly up there with…

Sky Bet is undoubtedly up there with the best of the worst online casino sites. Some peers at least try to mask how bad they are by giving you a few line wins, bonuses etc to make the game play a bit of fun, however not Sky Bet. Same game 10 days running - not one bonus and the worst line pays relative to bet possible. Not surprising this firm has been fined multiple times and in the millions by the gaming commission - do us all a favour and close them down for good.

June 13, 2026
Unprompted review

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