I was very much welcome for the staff. Ellisha was my sleep expert and she explained which type would be good for my side sleeping, gave me options, made me feel comfortable to try the mattresses and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Daniel is awesome, show us the best way to try on the mattress to find the right one for our needs.
Company replied
Found this store in Franklin Square, NY using Ai. Was looking for a particular mattress for big guys like me and they had it. Tried it out and a couple others and bought one. Anthony was great. I’m a... See more
Company replied
Dan was so helpful! Made our shipping experience super easy and informative. Definitely better than going online and searching for ourselves!
Company replied
Company details
- Mattress Store
- also in
- Bedding Store
Written by the company
SleePare is the national try-before-you-buy network for online mattress brands. It has been operating since 2018. Today it runs 10 showrooms in major U.S. cities. In one visit, you can lie down on 12 or more online mattress brands side by side instead of picking one from a screen. So far, it has helped more than 60,000 shoppers find their perfect mattress fit. SleePare has over 8,000 reviews averaging 4.9 stars. That's why it's become the default place to test online mattresses before buying.
Contact info
United States
- +1 347-980-0044
- info@sleepare.com
- www.sleepare.com
4.7
Excellent
91 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ellisha was absolutely wonderful
Ellisha was absolutely wonderful! As a first-time mattress buyer, I needed a lot of advice which she readily provided. I highly recommend mattress shopping with her!
November 11, 2026
Unprompted review
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Great purchase experience
Great purchase experience, great service from Ricky
November 8, 2026
Unprompted review
Reply from SleePare Mattress Store
Hi Christian, thank you for the great review! I'm so glad I could provide you with a great purchase experience and excellent service.
— Ricky
Ricky helped me with the imposible task…
Ricky helped me with the imposible task of deciding on a mattress. I now know which one I want and its the best I ever tested - the Helix twilight Elite!
November 8, 2026
Unprompted review
Reply from SleePare Mattress Store
Hi Lior, thank you for the wonderful feedback! It was my pleasure helping you tackle the impossible task and finding the perfect Helix Twilight Elite. Enjoy!
— Ricky
Super friendly and helpful staff!
November 8, 2026
Unprompted review
Reply from SleePare Mattress Store
Hi Filipe, thank you for the kind words! We are thrilled you found our staff to be super friendly and helpful during your visit.
— The SleePare Team
Malcom was awesome
Malcom was awesome. Truly top tier service and incredibly low pressure process. Truly made it easy to find a great mattress. Highly recommend.
November 7, 2026
Unprompted review
Reply from SleePare Mattress Store
Hi Lex, thank you for the high recommendation! I'm so glad I could provide a low-pressure process and make it easy for you to find a great mattress.
— Malcom
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I was very much welcome for the staff
I was very much welcome for the staff. Ellisha was my sleep expert and she explained which type would be good for my side sleeping, gave me options, made me feel comfortable to try the mattresses and compare them as well. I had a great experience! I recommend
November 7, 2026
Unprompted review
Reply from SleePare Mattress Store
Hi Axe, thank you for the fantastic review! It was my pleasure helping you find the right fit for side sleeping and making sure you were completely comfortable comparing all your options.
— Ellisha
Malcolm was great!
November 7, 2026
Unprompted review
Reply from SleePare Mattress Store
Hi Paul, thank you for the great review! I'm so glad I could help you out during your visit.
— Malcolm
Ricky was extremely attentive from…
Ricky was extremely attentive from start to finish, and he made my mattress exchange completely effortless. He didn't stop there. He walked me through several options, not only for mattresses but for pillows too, and he genuinely did his best to figure out what would work best for me. It's rare to find someone who takes that much care. I'd recommend asking for Ricky if you're shopping here. 5 stars.
October 28, 2026
Unprompted review
Reply from SleePare Mattress Store
Hi Antonio, thank you for the glowing 5-star review! I always want to make sure my customers are fully taken care of, so I'm thrilled I could make your exchange effortless and help you find the perfect mattress and pillows.
— Ricky
Daniel, Ricky and Nigora the best!!!!
Daniel, Ricky, and Nigora are honestly the best!!! Super attentive and family oriented. They answered all my questions and felt right at home.
Recommend to everyone!!! Honestly best service i have ever had!
October 24, 2026
Unprompted review
Reply from SleePare Mattress Store
Hi Adrian, thank you for the amazing review and high recommendation! We are so happy to hear that you felt right at home and that we could answer all your questions. Treating our customers like family is what we always strive for. Enjoy your new mattress!
— Daniel, Ricky, and Nigora
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Great sail worker Malcom!
Great sail worker Malcom!
Many mattresses to check:)
You can always find the one you like!
October 12, 2026
Unprompted review
Reply from SleePare Mattress Store
Hi Illona, thank you for the wonderful feedback! I'm so glad I could help you explore our large selection and find the perfect mattress.
— Malcom
Salesman Anthony was very helpful
Found this store in Franklin Square, NY using Ai. Was looking for a particular mattress for big guys like me and they had it. Tried it out and a couple others and bought one. Anthony was great. I’m a picky person and he was patient, professional and very knowledgeable. Thanks Anthony!
October 9, 2026
Unprompted review
Reply from SleePare Mattress Store
Hi Joe, thank you for the great review! I'm so happy I could be patient, share my knowledge, and help you find the perfect mattress for your needs. Enjoy your new bed!
— Anthony
Great store!
Great store, numerous online brands to choose from. Ray was very helpful and knowledgeable. I received The NY Times Wirecutter price, which reduced the cost by hundreds!! Go check them out
September 30, 2026
Unprompted review
Reply from SleePare Mattress Store
Hi Mario, thank you for the fantastic recommendation! It was my pleasure helping you navigate our online brands and making sure you got a great price. Enjoy the savings and your new mattress!
— Ray
Daniel is awesome
Daniel is awesome, show us the best way to try on the mattress to find the right one for our needs.
October 5, 2026
Unprompted review
Reply from SleePare Mattress Store
Hi Omjai, thank you for the wonderful review! I'm so glad I could show you the best way to test out the mattresses and help you find the perfect fit for your needs.
— Daniel
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Dan was great and I never been invited…
Dan was great and I never been invited to take my shows off and fall asleep in a bed.
October 5, 2026
Unprompted review
Reply from SleePare Mattress Store
Hi Mike, thank you for the great feedback! Taking your shoes off and truly relaxing is the best way to find the right bed. I'm glad you felt at home testing them out!
— Dan
We had a great experience with Michael
We had a great experience with Michael, he was very knowledgeable and really attentive during the entire process
October 4, 2026
Unprompted review
Reply from SleePare Mattress Store
Hi Detrick, thank you for the fantastic review! It was my absolute pleasure to be attentive and share my knowledge to help you throughout the entire process.
— Michael
Malcom was fantastic
Malcom was fantastic. He showed me the mattress a Dream Cloud Premier which I I had asked to see when I came in. He explained the benefits of the mattress so I understood the difference between a coil & hybrid and a mattress. I found the winner & it was budget friendly. Best part Malcom was not pushy . One of my pet peeves is pushy salespeople. . Go to SleePare & ask for Malcom. Dave
October 2, 2026
Unprompted review
Reply from SleePare Mattress Store
Hi Dave, thank you for the high praise! I always aim to be informative and pressure-free, so I'm thrilled I could explain the benefits of the DreamCloud Premier and help you find a budget-friendly winner. Enjoy your new mattress!
— Malcom
WARNING
WARNING - AVOID THIS COMPANY
Exchanged a mattress per company policy. After two weeks and over 30 phone calls, company has not refunded the difference nor picked up the exchanged mattress. Just a fraudulent runaround. Just buy direct.
September 22, 2026
Unprompted review
Reply from SleePare Mattress Store
Hi Tobin, we sincerely apologize for the frustrating runaround and the delay with your mattress pickup and refund. The refund was unfortunately delayed because our accounting manager was on vacation, but it was successfully processed on September 22nd. If you need any further assistance or have questions about the pickup, please reach out to us at info@sleepare.com.
— The SleePare Team
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Ricky was incredible he was super…
Ricky was incredible he was super knowledgeable, friendly and helpful. We shopped around for several months before settling on an avocado mattress. Loved that everything was so clean and we wore little booties as we tried all the mattresses we liked until we found ours. Thanks again Ricky!
September 6, 2026
Unprompted review
Reply from SleePare Mattress Store
Hi Sabrina,
Thank you so much for the incredible review! I am thrilled that I could help you finally find the perfect fit with the Avocado mattress after months of shopping around. I'm also glad you appreciated our clean showroom and sanitary booties—we always want you to feel completely comfortable testing things out! Enjoy your new mattress, and thank you for choosing us.
Best,
Ricky
SleePare
I had a great experience at SleePare
I had a great experience at SleePare! Ricky was incredibly helpful, knowledgeable and patient throughout the entire process. He took the time to understand exactly what I was looking for, explained the differences between the mattresses clearly and gave me plenty of time to test everything without making me feel pressured. I ended up purchasing a Helix Midnight Elite and feel confident that I made the right choice. If you’re shopping for a new mattress, I highly recommend visiting SleePare and asking for Ricky!
September 4, 2026
Unprompted review
Reply from SleePare Mattress Store
Hi William,
Thank you for the fantastic review! It was an absolute pleasure working with you. Taking the time to understand your needs and compare options without any pressure is exactly what I aim for, so I am thrilled you feel completely confident in your new Helix Midnight Elite. I hope you get some amazing sleep on it!
Best,
Ricky
SleePare
Best place to try out mattresses before you invest
No pressure, very helpful, transparent and most importantly, honest! Douw was super helpful and great to work with at the Dallas location, only place I’d recommend to friends and family.
August 29, 2026
Unprompted review
Reply from SleePare Mattress Store
Hi Nathan,
Thank you so much for the fantastic review! I am thrilled that I could provide a helpful, transparent, and pressure-free experience for you at our Dallas location. I truly appreciate your high recommendation to friends and family, and I hope you are loving your new mattress!
Best,
Douw
SleePare
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